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Understanding Dysfunctional PM and Design Cultures

Aug 19, 2024

Drivers of Dysfunctional PM and Design Subcultures

Engineering Subcultures

  • Promotion Driven

    • Work is chosen based on what will promote individuals rather than impact.
    • Notable example: Google.
  • Happiness Driven

    • Engineering leaders focus on keeping every engineer happy.
    • All decisions are made through the lens of engineer satisfaction.
  • Systems Driven

    • Focus on building the right systems, sometimes excessively.
    • Engineers may optimize systems with little business impact.
    • Main job perceived as creating beautiful systems.
  • Expectations Driven

    • Focus on setting low expectations and meeting them.
    • Less concern for actual impact or quality.

PM (Product Manager) Subcultures

  • CEO Driven

    • PMs execute ideas channeled from the CEO.
    • Role seen as decoding and executing CEO's wishes.
  • Ideas Driven

    • PMs focus on bringing their personal ideas to life.
  • Activity Driven

    • Focus on being busy and making processes slightly more efficient (5%, 10%).
    • Can result in minor improvements for small businesses.
  • Short-term OKR Driven

    • Guided by short-term objectives and key results (OKRs).

Design Subcultures

  • Virtue Driven

    • Focus on user and customer delight.
    • Example: Resistance to ad revenue at Twitter.
    • Disconnect between idealistic views and business realities.
  • Pure Validation Driven

    • Designs created for validation in design critiques.
  • Research Driven

    • Heavy reliance on research to validate design decisions.
  • Portfolio Driven

    • Designs are created with the intent of showcasing them in personal portfolios.

Conclusion

  • Identifying these patterns helps understand dysfunctions in teams.
  • Encourages reflection on one's own environment.