Profitable Joyful Consulting Podcast - Building a Continuous Client Pipeline

Jul 1, 2024

Profitable Joyful Consulting Podcast - Episode on Building a Continuous Client Pipeline

Introduction

  • Host: Samantha Hartley
  • Season 11 Focus: Consulting skills
  • Main Topic: Building a continuous pipeline of new potential clients

Fundamental Consulting Skill: Getting Clients

  • *Key Questions:
    • Are you able to bring new clients into your business?
    • Do you have as many clients as you want?
  • *Client Attraction Challenges:
    • Overwhelmed with clients, no time to grow business
    • Wanting more clients, have some, but need more

Client Attraction Scale (0-10)

  • 0: Dying for clients
  • 10: Flooded and overwhelmed with clients
  • Most respondents: 3-4 on the scale
    • Clients mainly come from referrals, LinkedIn, or past clients
    • Ideal: Weekly leads, continuous flow of well-qualified clients

Harsh Truth About Consulting Business

  • If you’ve only had long-term single clients: You’re more of a freelancer
  • Proof of a Consulting Business: Working with at least three clients simultaneously
    • Teaches time management, client management, and business growth

Importance of Client Attraction for Consulting Business

  • Core to business: Continuous client attraction
  • Steps to move from one client to more: Start with one, get a second, then a third client
  • Question of Fit: If long-term single clients, consider employment or working for a consulting company

Basics of Client Attraction

  • Essentials: Charm, charisma, magnetism, and the ability to clearly explain what you do
  • Goal: Propel business forward to higher revenue

Analyzing Past Clients

  • Exercise: Where did your last five clients come from?
    • Understanding what’s working in your marketing
    • Develop a taxonomy of lead sources

Lead Generation Techniques

  • Focus: What's working, not necessarily doing more
  • Key Concepts:
    • Top of the funnel: Initial discovery of your business
    • Fingertips: Where are your clients and how to reach them
  • Tactics:
    • Social media presence (text, video)
    • Publishing (Articles, books, trade journals)
    • Network events (Webinars, in-person meetings)
    • Referral strategies and maintaining visibility
  • Visibility Strategy: Necessary for effective lead generation

Video Content: Short vs Long Form

  • Short form: Reels, shorts, stories
    • Good for initial engagement
  • Long form: In-depth content once trust is built

Converting Leads to Clients

  • Conversion Ability: Having effective sales conversations
  • Sales Metrics for Consultants:
    • 1 out of 4 conversation-to-client ratio is good

Ensuring Well-Qualified Leads

  • Messaging: Clarity about who you serve and what problems you solve
    • Case studies and testimonials should align with desired client outcomes
  • Polarizing Messaging: Okay to repel the wrong clients

Effective Marketing and Business Development

  • Key Questions for Self-Assessment:
    • What are you not doing that you should be?
    • How can you double your visibility?
  • Client Search: Where is your ideal client searching and networking?
  • Making Offers: Essential for attracting interest
  • Choosing Enjoyable Marketing Techniques: Stick to what you love and excel at
  • Consistency Over Intensity: Better to be steady than sporadic

Final Thoughts

  • Dedicate Time: Spend a third of business hours on marketing and business development
  • Sustained Growth: Continuous marketing activity prevents revenue roller coasters
  • Engage with Content: Subscribe, like, and share thoughts and experiences