in the early 1920s scientists discovered something that still shapes our understanding of how people behave today in a large Factory in the United States called Hawthorne Works a group of researchers decided to test how a well-lit environment affects workers productivity after a few years of conducting research the results came in but they were not exactly what the scientists expected while worker productivity did improve the increase was not related to lighting or any other environmental variables they introduced it turned out that productivity improved because workers knew someone was observing them the more employees felt like their work mattered and someone was paying attention the more efficient they were this is the first of many studies that formed a field of organizational behavior hi I'm Nelly and welcome to this learning bite in this episode you will learn about what organizational behavior is how it can be applied in your day-to-day work and you will also learn a bubble that will help you make better decisions in your organization but before we dive in don't forget to like this video hit the notification Bell And subscribe to our Channel organizational behavior is the academic discipline that studies human behavior in an organizational setting so why is it important for you and how does it apply to HR organizational behavior also known as OB is important because it improves efficiency and productivity in your organization by observing human behavior for the individual in groups and in the organization as a whole OB can give you an insight into how behaviors in the organization influence the behavioral drivers of business success including job performance job satisfaction Innovation customer service ethical behavior and organizational culture in short organizational behavior helps you understand how employees behave in the organization and how you can influence these behaviors to create a better workplace and achieve the goals of the organization so how can you apply this knowledge to HR to understand how people influence one another their teams and the organization you need to understand the three levels of influence in an organization these are the individual level the group level and finally the organizational level each of these levels influences the next one let's start with the individual level first the individual level focuses on a single person by giving someone autonomy feedback interesting assignments and praise when they work well that person will get better at their job be happier and develop themselves for a potential next role they may also impact others around them this is called spillover someone who's very effective plans well and is able to lead through expertise will have a positive impact on the group as well because they are more effective and can Inspire others at the group level we look at how teams interact and behave creating an effective team is more than putting a group of high performers into a room effective teams have clear roles and Norms team members have complementary skills and their impact is seen through their quality of work and team performance team performance will improve over time as team members get more familiar with Team Dynamics build trust and Report gain more experience working together and are more effective at resolving conflicts at the organizational level we examine the interplay between various teams and departments that make up the organize this includes assessing the overall operating model strategy technological infrastructure human resource systems and organizational culture by optimizing these components and ensuring they are aligned the organization will be more effective this leads to improved performance increased profit margins and higher levels of stakeholder satisfaction an organization with a clear strategic Direction well-defined goals and strong leadership can create enough violence that Fosters collaboration and Innovation among teams additionally effective use of Technology can streamline processes improve communication and enhance decision making further contributing to organizational but also group level and even individual performance this is how these different levels influence one another so let's make this practical with an example when everyone had to suddenly work from home in early 2020 organizations had to prepare on all three levels in order to be effective at the individual level they had to make sure that everyone had the right skills to work remotely and the workstation with stable internet at the team level managers had to be educated on how to manage a remote Workforce and teams had to learn how to best collaborate from a distance and then at the organizational level people needed the right technology to work remotely the intervention needs to Target all three levels in order to be successful if you're only ensuring that individuals have workstations to work from home but you are not enabling the team or organizational level you will lack the desired impact only by acting on all three levels can the organization affect Behavior another example is how organizations are working towards becoming more diverse and inclusive you cannot make an organization more inclusive by only acting on one of the levels we've discussed if you only provide inclusivity training for individuals or recruiters that will likely be not enough you want to combine it with group level interventions such as promoting minority employee resource groups which are helpful in building social connections with peers or encouraging participation in cross-functional Project teams from different departments at the organizational level top management should demonstrate a strong commitment to deib by holding themselves and others accountable for Progress the company should Implement by first hiring practices and Implement Equitable policies and practices such as pay transparency each of these individually may not move the needle but by combining them the intervention will be much more impactful that's how an understanding of these three levels will make your HR policies more inclusive and there you have it in this episode of learning bytes you've learned what organizational behavior is you've learned about the three levels of influence and how organizational Behavior can be applied to your role in HR now before you leave don't forget to like this video subscribe to our Channel and turn on the notification Bell see you next time bye