7l the seven levels of communication by Michael J Marr is a book that outlines the seven levels of communication to help professionals deepen their relationships and build trust with their clients through real-life anecdotes Mar explains how to Foster meaningful conversations and form relationships that lead to long-term business success at the first level of communication Mar explains how to establish a connection with a client by showing active listening skills and understanding the client's needs he then dives into the second level of communication which is about building strong rapport at this level Mar explains the importance of finding common ground and building Trust the third level of communication focuses on connecting with a client's emotions Mar emphasizes the need to be patient empathetic and understanding in order to create a genuine connection the fourth level of communication is about developing a mutual understanding with the client at this level it's important to understand the client's objectives and motivations the fifth level of communication is about helping the client make a decision Mark explains how to help a client make an informed decision by providing data and resources the sixth level of communication is about providing solutions to the client's needs Mar explains how to use problem solving skills to provide the best Solutions the seventh and final level of communication is about creating an experience for the client Mark explains how to create an experience that will leave the client feeling satisfied and appreciated overall 7l the seven levels of communication provides an easy to follow guide of how to communicate effectively with clients by following Mars advice professionals can build strong relationships with their clients that lead to long-term business success that's it thank you so much for tuning in