Board of Directors Meeting Recap (May 20, 2024)

Jun 16, 2024

Lecture Notes: Board of Directors Meeting (May 20, 2024)

Welcome and Opening

  • Speaker: The meeting starts at 3:02 PM
  • Agenda:
    • Pledge of Allegiance led by Ben
    • Public hearing on proposed service changes for Fall 2024 by Mr. Dupler
    • Future fare changes to be discussed in June's meeting

Public Hearing on Service Changes (Fall 2024)

  • Introduction by Chad:

    • Service and fare changes: details presented in two parts
    • Public meetings were held; feedback compiled in the packet
    • Fare changes to be reviewed in June for more data

  • Phil's Presentation:

    • April public meetings and feedback
    • 2021 System Redesign: Focused on user-friendly routes, increasing frequency, and simplifying routes
    • Evaluation: Classified routes by ridership, focusing on resource reallocation (
    • Top-performing routes (5, 6, 25) see increased frequency

Specific Route Changes

  • Route 5: Successful extension to TCC South Campus and VA clinic; ridership up by 9%
  • Route 28: To be replaced by Southeast Zip Zone serving Walmart and Sierra Vista Transit Center
  • Route 45: Poor performance; replaced by Northside Zip Zone
  • Route 66: Low-performing express route; overlaps with other service areas
  • Route 23: Replace bus service with non-dedicated transit network companies such as Lyft/Uber for TCC northeast campus connections
  • The Dash: Low post-pandemic ridership; elimination considered
  • Route 15: Extend evening and weekday services
  • Southeast Zip Zone Expansion: Including Sycamore Heights

Civil Rights Review

  • Title VI analysis: Ensuring fair distribution; adjustments mitigate impacts on low-income, minority neighborhoods

Additional Updates

  • Alliance Zip Zone: Transition to Trinity Metro-contracted service

Public Comments

  • Ashton Smith: Advocated for increased security on public transit
  • Board Response: Emphasized commitment to low-income communities, communication of service changes

Scholarship Fund Recipients Announcement

  • Christina Champion: Announcement of 9 scholarship recipients totaling $22,000

Awards and Recognitions

  • Recognition of Nick Genova and Charles Edmonds: Commended for service contributions

Reports and Updates

Operations Report by Wayne Gensler

  • Overview of Zip-Zones: Service details, ridership growth, and future expansions (including Mansfield Zip Zone)
  • Metrics: Ridership, costs, and new vehicle acquisitions

Marketing and Communications Update by Brandon Poe

  • Key Metrics: Year-to-date budgeted ridership, GoPass downloads, ticket revenue
  • Initiatives: Fair Free First Fridays, social media successes, media relations

Strategic Partnerships by Nicole Adams

  • New Partners: 8 new organizations for the Easy Ride Program
  • Ticket Revenue Trends: Fluctuations and significant increases
  • Key Partnerships: Parent Pass App and DFW Airport Parking

###Quality Campaigns by Fara Brigh

  • First Quarter: Improved driver courtesy
  • Second Quarter: Focus on not missing customers at stops
  • Third Quarter: Access customer assistance campaign

Financial Report by Greg Jordan

  • Sales Tax Trends: Noticing a slowdown in receipts
  • Budget Projections: Overall favorable position despite sales tax slowdown

Board Action Items

  • Approved Items:
    • Additional funding for Alliance Zip Zone: $300,000
    • Painting Services Contract: $750,000
    • Mobility Minivans Purchase: Up to 25 vans for $3,899,500

President’s Report by Rich Andreski

  • Economic Insights: Importance of public transportation for economic growth
  • Upcoming Strategies: Results from the Strategic Board workshop to be shared
  • New Offerings: Introduction of free Wi-Fi on buses and Access fleets
  • Future Plans: Wi-Fi expansion to TexRail in progress

Closing Remarks

  • Jeff Davis: Emphasis on the need for a relentless pursuit of excellence for growth and service improvements

The meeting adjourned.