Gaming America Huddle Interview with Paul Pellizzari

Jul 13, 2024

Gaming America Huddle Interview with Paul Pellizzari

Introduction

  • Host: Tim Poole
  • Guest: Paul Pellizzari, VP of Global Social Responsibility at Hard Rock
  • Topics: CSR (Corporate Social Responsibility) in the gaming and hospitality industry

Hard Rock's CSR Principles

  • Four Core Mottos:
    • Love All, Serve All
    • All is One
    • Take Time to Be Kind
    • Save the Planet
  • Inform all of Hard Rock's activities and campaigns

Paul's Role

  • Overview: Serves cafes, hotels, and casinos globally
  • Key Programs:
    • Responsible Gambling (Player's Edge)
    • Environmental Sustainability (Save the Planet)
    • Anti-Human Trafficking

Importance of ESG

  • ESG Growing Importance:
    • People (guests, employees, partners) demand authenticity
    • Avoidance of greenwashing and woke-washing
    • Incorporation of Diversity, Equity, and Inclusion (DEI)

Anti-Human Trafficking Initiatives

  • January: Anti-Human Trafficking Awareness Month
  • Global Awareness: Increasing recognition of the problem
  • Industry Responsibility: Hotels and casinos have a vital role
  • Pilot Program: QR code stickers for victims to seek help discreetly
    • Piloted in New York, Cincinnati, Hollywood FL, and Madrid
  • Role of American Gaming Association:
    • Paul sits on the AGA's human trafficking task force
  • Training:
    • Half-hour core training for all team members
    • Regular short videos for ongoing education

Successful Campaigns

  • Social Identity Quest:
    • Target: High school students
    • Partner: ECPAT USA
    • Prevents online luring
    • Impact: 1.2 million students, 13% increase in online safety literacy
  • Pinktober Campaign:
    • Yearly event for supporting breast cancer research
    • Raised over $11 million in 20 years, nearly $1 million last year
    • Integrates guest experiences (special dishes, merchandise, songwriting contests)

New Initiatives

  • Social Responsibility Report: To be released soon
  • QR Code Sticker Rollout: Assessment and expansion of the pilot program
  • Job Transition Program for Homeless Youth:
    • Partner: Covenant House
    • Helps homeless youth find jobs and build careers with Hard Rock
  • Sustainable Design Standards: For future developments
  • Continuation with AGA: Standardized human trafficking training program

Conclusion

  • Interview Wrap-up: Highlight on genuine good causes and Hard Rock's efforts
  • Future Outlook: Positive expectations for ongoing and new initiatives