Mastering Sales Voicemails

Jul 11, 2024

Mastering Sales Voicemails

Introduction

  • Cold calling can be challenging.
  • Voicemails can be a vital part of the sales process due to the busy schedules of decision-makers.
  • Learning how to leave an effective voicemail can leave a lasting impression on prospects.

The Three Most Important Ingredients for Effective Voicemails

1. Brevity

  • Keep it short: Aiming for less than 30 seconds is crucial.
  • Elevator pitch: Short, impactful, and to the point.
  • Respect the buyer's time: Effective communication within a limited timeframe.
  • Quote from Jason Bay: "Good rule of thumb is keeping it around 30 seconds."

2. Content Balance (80/20 Rule)

  • 80% Valuable Information:
    • Focus on the problem you solve and how you help the prospect.
    • Avoid talking about your company.
    • Provide specific benefits tailored to the prospect.
  • 20% Personalization:
    • Mention any common connections or research done.
    • Use social proof to build trust.
    • Show that you're not just an AI bot.
  • Example: Quick mention of a mutual connection or a company you've helped.

3. Clarity

  • Crystal Clear Message:
    • Concise with proper balance between information and personalization.
    • Ensure the prospect can easily understand the message.
  • Slow Down: Speak slowly and clearly.
  • Repeat Key Elements:
    • State your number twice.
    • Spell out complicated names or email addresses.
    • Example: "It's Will Barron from sales.com, 111-222-3333."
  • Record and Review:
    • Listen back to your voicemails to ensure clarity.
    • Adjust speaking pace, enunciation, and clarity.
  • Practical Tips:
    • Consider using higher-quality microphones for better sound.
    • Get feedback on voicemail clarity.

Proven Voicemail Template

  • Example Template:
    1. Hi [Name], it's [Your Name] from [Your Company], [Your Number].
    2. Mention a common connection or relevant information about the prospect.
    3. Explain how your product/service is relevant and beneficial.
    4. Repeat your name and contact information.
    5. Mention a follow-up email.
  • Sample: “Hi [Name], it’s Will Barron from sales.com, 111-222-3333. I’m calling because I was reading your LinkedIn profile and noticed we're both connected to [Common Connection]. I want to tell you about a product that is relevant to your work at [Company]. We’ve helped similar companies drive [outcome] in [timeframe], and I think we can do the same for you. Again, it’s Will Barron from sales.com, 111-222-3333. I’ll follow up with a quick email.”

Conclusion

  • Short voicemails with value and clarity are effective.
  • Balance information and personalization.
  • Ensure the prospect remembers how to reach you.
  • Use practical steps and feedback to refine your voicemails.

Continue learning by exploring more resources and videos.