when I was 27 I did this so I I developed a strategy I'm going to give you right now called plan ahead and this is how to navigate successful change and can I tell you something I start I wrote this down at 27 I followed it I followed today it really works the letter P predetermine the change that's needed the first thing you want to do is you want to sit down and you want to predetermine what is the change that's needed in my life because if you're going to turn something around change has to happen now you don't want action without understanding what you're wanting so your whole goal isn't to go in and change something your goal is to change something that matters that works so only you as a leader can predetermine what that change needs to look like and the way you do it is basically say this is what is I mean hey Lou Holt said I have a losing team I want to have a winning team what's it mean to take a losing team and make him a winning team I asked him that process and Luke told me he said John I asked the players that were on the team that were coming back why do you think you lost so many games last year he said what I did is I did two things I listened I listen to everybody that was in that losing environment I asked a lot of questions until I figured out what the issues were and then he said that great statement how does a leader that doesn't ask questions ever figure out what to do I love that if you're not asking questions of your people you don't have a clue where they are you don't have a clue what they think and he said I just asked question Arthur Blank when he bought the Atlanta Falcons told me the very same thing he said John I just went out on the street and I just asked the fans tell me why don't you go to the Falcons games they said because they stink they're not any good prices are too high food costs too much said I just got all those list of and he said what see here's what here's what here's what these leaders know the answers to the questions you ask will be the strategy that you implement to make the change the the strategy is within the people but nobody's extracted it out of them so you got to predetermine you got to predetermine the change that is needed and I think you do that by finding out where the people are asking the question after a while you got it it it begins the picture begins to be clear the letter a lay out your steps now I've got to lay out my steps to bring people through successful change if I walk close to the people through this change I'll be their leader if I walk far ahead of the people in this change I'll become a martyr you don't want to be a martyr the good news is if you die a martyr's death you're always special in the hearts of people bad news is you're dead that's just not a good thing you with me so so you got to do what I call the leadership dance this is the leadership death you can call me the Arthur Murray of leadership okay here here's the leadership dance this is the way this works you got to walk ahead of them so they can see where they got to go but you got to be close to him they don't be walking far ahead of him you with me yes close enough so they can see you got to walk beside them so they can participate with you in the journey so that you can listen and and you can interact and you you can take this journey together they're in the seat beside you and you got to walk behind them so that you watch the people that you Empower and the leadership dance is doing all three of those things at the same time you walk ahead as an example you walk side as a friend you walk behind as a leader that empowers and once you can do those three things and mix it up with the people you're laying out your steps very well the letter a is adjust your priorities very simple whatever you're going through change there's no such thing as a pregame plan that you actualize out completely let me tell you the difference between a manager and a leader a manager is a person who took plan a and won't get off of it because he doesn't want it to change on him he's got the plan out he's got the strategy out don't mess with it this is the strategy stay right here let me tell you a leader a leader starts plan a because he knows you have to have a plan but he at any moment is ready to change to plan B because he's found a better way if you think you get the answers on the front end you've not LED very much your answers come in the leadership itself not in the front end that's why plan a never ends up plan a it's plan b or plan C why because you adjust and you hear and you listen and you hey by the way you seize that opportunity remember the great coaches are great because they make halftime adjustments that pregame plan at halftime has to be Revisited and you have to say Okay what works what does it work and the changes you make have to be critical changes not cosmetic changes remember this cosmetic changes are easy to accept and Implement so people like cosmetic changes they change the color they change the number a little bit and they just love that kind of stuff it always kind of bugs me a little bit because I sit there and say and you know where are you going with it where you going outside they like gray better than black okay what what else are we going to do okay and so do you want to make you want to make critical you don't want to make cosmetic changes and and understand understand this as you make these changes there's always an answer don't ever get into that scarcity mindset as a leader that if I go this path there's no answer down to this path there's always an answer and there's usually more than one answer that's why leadership is such a great art leadership is such a great art because you begin to understand that as you lead them as you Journey you give them the best leadership and that's why trust is essential in in in the people with you that's why trust is essential so you can make these changes as you go to get them there okay and the next one is notify your key personnel sit down when you're going through changes and there are two kinds of key people you need to notify you need to notify your influencers these are the people that they better say yes because you're not going to get it done without their yes they approval is essential are you with me so you got to you got to notify up front the influencers and you got to notify up front the implementers they're the ones hey they're the ones that are going to make the dream come true so so you got to get the permission of the influencers for the plan to fly but then you got to get your implementers because they're going to work the plan so you notify key PE Personnel then you a you allow time for acceptance now you you sit down with your key people and you allow them to have time to accept where you're going now this is where leadership art is at its highest form because your only gift your only intuitive at intuition and timing are a result of a leadership gift or they're a result of giftedness whatever you're gifted in you understand timing and intuition if you're not gifted in it you don't have timing or intuition going for you at all so you're intuitive in your giftedness your ability to do timing is in your giftedness so this this allowing time for acceptance this is where you this is where you begin to allow people to have the time that they need to move forward with you and to do that to do that you have to first of all slow down and and I when I say slow down this is something I've always had a problem with I'm dealing with one of my weaknesses now I don't slow down well uh when I see it I'm gone and then I realize oh I got to take people with me so I come back to get you but but when I come back to get you it's like are you ready and if I come back to get you and you're not ready I got you and and and and I I I'll I'll sometimes go again and and I have to I have to really work hard on this on this slowing down process okay because naturally I want to speed up I I don't like anything slow there's no just I just you know I like to drive fast yeah I just you know it's just I have a Need for Speed okay I have a Need for Speed okay and as a leader what happens is you get too far out in front of your people right do that me and so you got to slow down second thing to do in this allowing time is is is is you got to make sure you're clear in your communication because when they don't understand people cannot follow what they do not understand and so all communicators understand the value of clarity on the front end so I travel a lot and I brought this with me because I just love it when you travel you just find some funny things that are written and these are signs in English from various parts of the world for example a dry cleaners in Bangkok I love this drop your trousers here for the very best results so a bunch of people in front of that dry cleaner's mooning the rest of the people Hotel brochure in Italy this hotel is renowned for its peace and Solitude in fact crowds from all over the world flock here to enjoy its Solitude wow this is from a Tokyo Hotel it is forbidden to steal Hotel towels please if you're not a person to do such a thing then please do not read this in Bucharest hotel lobby the lift is being fixed for the next day during that time we regret that you will be unbearable Hotel in Athens visitors are expected to complain at the office between the hours of 9 and 11:00 daily is it complaining time yet is it in a Rome laundry ladies leave your clothes here and spend the afternoon having a good time outside a Hong Kong tailor shop ladies may have a fit upstairs in a roads tailor shop order your summer suits because it's a big rush we will execute customers in strict rotation bang next next in Copenhagen an airline ticket office we take your bags and send them in all directions you it's our gift we'll just send them anywhere they are possibly make your communication clear head into action the AG just head into action get going just just start going you never know the level of commitment from your people until you ask for Action you know you just never know how committed they are the letter e expect problems expect them why because motion causes friction you start moving and it's a tremendous leadership mistake to think that you have such a plan that is prob free okay and then everybody will buy in so what leaders need to do this is this is so beautiful it's so negative but it's so good when I say expect problems this whole process here here's what you got to do as a leader you got to think the worst first you got to think the worst before anyone else you got to speak the worst first and you got to answer the worst first you got to do all three of those things in other words you got think what problems are going to be there and then when you figure out what problems are going to be there you say now as we do this there are a whole bunch of problems we're going to encounter when you speak it up to the people and I say oh my gosh he's already figured out that we got hey and let me tell when those problems occur let me tell you what we're going to do when you can do that well understand you're really helping them with positive change and the next one is always point to your successes somebody said why I said because you always have people point to your failures I mean some people that's their spiritual gift do you understand they can't find criticism they're just not very comfortable and then Daily Review your progress Daily Review your progress why because things get off on a daily basis things get off course on a daily basis things problems occur on a daily basis and I and I close this section of creating positive change which is the acet test of lead I close this because in the 21 inter feable laws of leadership I have what I call the law of buyin and the law of buyin I think answers this whole process of of creating positive change within organization the law of Buy in just simply says people buy into the leader before they buy into the vision and so what I want you to understand is when when people say can I create positive change within the organization can I do a U-turn can I turn this around the question is very simple how much of the people bought it into you if they bought into you you can turn it around just think as I close of the story I gave you of Lou Holtz that turned six University programs around losing programs within two years had him in in college bows think of what happened about the fifth College he went to with a reputation of a turnaround U-turn leader can you imagine just the excitement and the momentum of Lou Holtz coming to our College you know we we've been we we just stink and he's going to come here and he's going to he's going to turn us into winners okay now now let me tell you something it's a phenomenal thing when you have your reputation that you're a problem solver and it's a phenomenal thing when you have your reputation that you turn things going the wrong way around and you make them positive once you get that this is a leadership Edge that you have it's a leadership it gives you it gives you a sense of momentum it gives you a sense of moral Authority that allows you to come back into a situation and where now here's what I learned a long time ago when people believe the best in you as a leader they give their best to you as a leader so you want to become good at this session because this is the area that that once you can do it and you can do it well you kind of get a a a reputation as a a turnaround artist a U-turn leader that creates positive change and then all kind of very good and exciting things happen so I wish that for you I wish that for me I wish that for I wish that for all of us what leaders really do and that is they they lead people through successful change in fact if you think about it for a moment that's why you have leaders you have leaders to help you do the difficult things of life I mean if everything was easy and there was an fast answer for everything in your life and my life we we may maybe we wouldn't even need leaders in our life but because life is uphill and because times are difficult and because adversity happens that's why leaders are are needed in fact I tell leaders all the time during the most difficult times be happy because that's why you're a leader uh do your best to to help people go to that next level I did a lecture recently entitled you turn leadership you know we we go down the road and all of a sudden we realize we're going the wrong direction so we we make a U-turn and in this lecture that I taught on U-turn leadership basically I said that you prove the strength of your leadership the um the capability of your leadership by being able to you turn an organization around and and what I mean by that is um if if something happens that's pretty adverse or difficult and the organization it's kind of going down uh if if leaders step in and begin to slow that downturn and and eventually they kind of even it out and and then and then they start to get the organization going the right way and start to building it and growing it and and they start going to the top again that that's a that's that's a uturn leader and and the best leaders are are not leaders who lead during easy times I mean honestly I think almost anybody can lead during easy times but but leading during um difficult times takes a lot of Courage it takes a a lot of thought it takes a huge amount of teamwork I mean you really have to bring your team together because at that moment you have to have truly all handson deck and uh so when I think of leading through change you know the first the the first thing I think about it is is that when you lead through change people look back at at it and they say wow that that was growth we really grew during that time and and if you don't lead well during change you you kind of substitute the word growth for grief and we say oh my gosh that that that really wasn't wasn't very good so let me give you uh some comments on change because I deal with a lot of organizations that are going through change and I try to help them kind of U work their way through that process and there are just some very simple comments that I want to make when I make him you're going to say well yeah that's that's very true you're going to identify with them immediately but hopefully not only will you say yeah I I got that I think that's very true hopefully it will help you to within your own leadership and idea uh to to be able to respond in in an incredible way to really you know lead your amazing work even better than you have in the past so just let me give a few comments on change number one is U first of all few people like it uh if if you go out and just talk to people about do do you like to change um most people say no not not not really uh I saw a cartoon one time said um the guy is asking how many of you would like to see change in the world and everybody raised their hand and then the then the guy says well how many of you would like to be the the change that's needed to make our world better and of course nobody raises their hand it's kind of like I really want you to change okay and and so start changing I'm not sure I'm going to make those changes uh in fact one of the things that's interesting in my leadership years that I discovered was that when I used to teach leadership I would say something like this that leaders really love change and then followers didn't it was kind of like leaders were pioneers and they were you know they they they were going into unknown territory and saying to the rest of the team come on follow me follow me and the followers were said no I don't want to go I don't want to go but but but I came to the conclusion after several years of teaching leaders and Leadership that leaders do not necessarily like change either unless it's their idea now when it's the leader's idea then all of a sudden he or she or saiding okay gang let's let's let's make the let's make the changes that we need to make but regardless whether you're leading supporting on staff now regardless of what position you have you have in many ways leadership position and and uh when we think of change it's just uncomfortable it's it's very uncomfortable it's it's not easy for people to make let let me let me illustrate that with you now in fact I'm going to ask you to to do what I do just do me a favor just cross your arms like like I have mine just you cross your arms probably every day okay you've probably done this thousands of times and now every one of us we have our arms crossed and let me just tell you what I know about what we're doing when I cross my arms to kind of visually show you what I wanted you to do I crossed my arms the same way this time that I do every time I've done this thousands of times and when I cross my arms I always cross them like this every time every time and so do you by the way so what I want you to do there really there's two ways to cross your arms but we only do it one way but I'm sorry let's just have some fun for a moment just cross your arms the other way just for a moment and the moment that you cross your arms this way it feels totally uncomfortable now now why does it feel uncomfortable does it feel uncomfortable because it's wrong no it it feels uncomfortable because we've never done it this way before it's not an issue of right or wrong it's an issue of we get into a familiar pattern it's called a habit and we just basically do things the same way and we love that because we what we really like is automatic we we there's something wonderful about not having to think there's something about going through your day kind of like in automatic and you just through habit do these several things and you know you kind of you kind of finish your day and sometimes for people 80% of their day is automatic and automatic is really good for efficiency there's a lot of wonderful things about automatic but automatic is not good when it comes to changing or thinking of a better way to do something or looking around and say there has to be another answer so but when we ask people to change go back to that iron for a moment when we ask people to change it's it's uncomfortable to them let me do one more exercise quickly with you just uh fold your hands like I'm doing here with you right now okay okay now as we are folding our hands again we have done this thousands of times let me tell you what I know about you and me every time I fold my hands clasp them like this I do it the same way every time I put these fingers together just like this now there's another way for me to clasp my hands I I mean this isn't the only way to do it if I wanted to in fact let's do it let's just go over one finger at a time and now and now clasp your hands now the moment that you do this it's again it's uncomfortable it's almost like my gosh let's get back to the right way and the right way to us is the way we've always done things or or or the way that is automatic or comfortable in our life now I use this visual kind of on hands illustration literally to help you understand that's what happens with people and change it's just uncomfortable and most people do not want to continue to to be uncomfortable and so we would rather kind of almost have old problems that we're comfortable with than to go in and find new solutions that in territory where we've never been before the second um comment I want to make about change is that it happens you know whether you like it or not I I I love the people who basically say well I'm not going to change well it's almost like if I say I'm not going to change that everything's going to stay the same around me and and that's just impossible I love the story of of a man up in New Hampshire I heard this story a couple years ago and he was hundred years old and um so one of the local Town reporters went out to his farm to to interview him and you know talk to him about a hundred years and so the interview started by uh by the reporter looking at him says he said I I bet I bet you've seen a lot of changes in your in your lifetime haven't you and the old man he crosses his arm on the porch he said yep he said I have he said I've a again I've been against every one of them and when I when I hear that little kind of humorous story I think my gosh this is so true with so many yeah I've seen the changes and I've been I've been against every every one of them now here's what I know and this is where we're starting to get into what I would call the important part of the teaching change requires energy um anytime you get out of automatic you have to up your energy level one of the things we like about automatic is we we just by habit can do certain things and so therefore we don't have to expand mental energy uh much physical energy we we we we we've kind of got it down so for us to change it requires energy so what I want you to know that if change requires energy the question is how are we going to channel that energy is it going to be positive or is it going to be negative because a lot of times change requires s a lot of negative energy when people are fighting or saying I don't want to do that or I'm against that or hey hey i' I've seen a lot of changes I've against all of them so so the energy that change requires can either be positive or negative and the secret of course obviously is to to not fight yesterday the old ways but to engage all of your energy in where you are and what you need to accomplish now and have what I call positive forward energy and I think that is really very very important because the tendency is you know one of the Tendencies I found is during adversity and difficult times what people really want to do is just hold they don't want to go forward they don't want to even go backward it's almost like if I could just stand still and hold my breath and that's kind of a natural response when uh adversity hits us I can still remember way back in 911 uh gosh 20 years ago I I can still remember I had a a a company that helped nonprofits raise money and every day of the year we would sign a contract with some nonprofit to help him raise some money for the dreams that they had it was a kind of a rewarding business when 911 hit and America just was paralyzed and from September 11 to the end of the year we never signed another contract not one every body was just saying oh I I got to wait I got to I got to see what happened when when Co hit you know oh my gosh well let's let's just hold still how long is this going to last and and and and we just when you're uncertain and uh when you have a lot of questions the tendency is it's it's almost like if we stand still kind of don't breathe don't move then it's kind of like oh my gosh I I I think we're going to be okay okay there's another comment I want to make about change and this comment com is a Leader's comment this is kind of really down this leadership Lane that I want to take you there there are four times I've discovered as a leader there are four times when people change and leaders know this because leaders are change agents and so they look for these uh Tides they look for these momentum times where it's it's kind of obvious that that that they can change and and and the first one is people change when they hurt enough that they have to sometimes we are forced to change I mean we have just you know and it can be something very difficult I mean it could be the death of a of of of of a family member uh well it can it can be an adversity such as as Co it can so many really hard things happen until we look at ourselves and we say well okay I I I I've I've got to make I've got to make a change I I really do in fact during the first part of Co I I would inform leaders that people were so numb that if they wanted to make changes it was a great time to make it because people were so hurting that you know what I mean they would they would Embrace any change basically they Sol especially if they thought it would in any small way help them so people change when they Hur enough they have to they they change also and by the way that's not that's not the most positive way to change cuz sometimes that change is almost too late we've probably waited longer than we should have to to make we would like to be in front of change not dragging and being drugged into change that's for sure people change secondly when they see enough that they're inspired to in other words uh this is a great way to have change where people see uh during adverse times they see a leader that's that's leading well I I I think right now uh as I think of uh the leader of Ukraine and what they're going through of course with the incredible adverse situations with the war with Russia and I I just have to think every day I think about this leader of Ukraine and how he has to be the most inspirational visual figure in that country by his strength and by his resolve and by his commitment to uh care and help the people and by his continual leadership uh decisions that he's making that's allowing the people to to take a stand there there's just sometimes hopefully an idea hope hopefully in your organization you're seeing some people in the midst of your change right now that that they just inspire you and and they maybe don't even understand the change well but they're in they're all in they're committed they're they're uh settled and and they're saying this is this is what we're going to do and it's wonderful when you see somebody that is doing what they should do do during a crisis and you look at them and say wow I want to I want to be just like that they they inspire me to to make the changes I need to make because I'm watching them make those changes themselves thirdly people make changes um when they learn enough that they want to sometimes in uh our our difficult times we just find a better way we find a better answer we find another answer and and that's one of the reasons we need to be out of automatic and that's one of the reasons change is so important it kind of moves us and uh I made a statement during Co and that is everything that you want or need but you don't have okay you want it or you need it in your life but you don't have it everything that you want or need but you don't have is outside of your comfort zone if it was in our comfort zone we'd already have we would have gotten it because it's comfortable but but there are things that we don't have there are some things that we really need but we don't have but we never have had them because they're outside of our comfort zone and so people change when all of a sudden they learn they say oh I I didn't realize that there was a better way I had no idea I see it oh my gosh wow why why wasn't I doing this a while ago so people make changes when they learn enough that that that kind of makes them want to make their changes and then finally people re they they make changes when they receive enough that they're able to make those changes and receiving enough um could be support encouragement uh okay since I used the illustration a moment ago go back to Ukraine what what what is the what's the president of Ukraine continually asking our country and other countries give me some more supplies I if you if you'll give me enough weapons I can I can I can withstand this I can I can hold this country well what's he waiting he said if if you'll just give me enough resources that I need I'll be able I'll be able to I'll be able to make this change so those are four times you know that that people make changes and as Leaders we have to look for those four times is is there a hurting issue is to hey hey are they seeing and getting inspired are they learning you know you are are we giving them something that helps them to receive what they need to make those changes and because we're change agers we're trying to always look at these times and and not miss them when they come that's for sure another comment about change I is the fact that um we have to face reality we we just have to face reality Max depri says the first responsibility of a leader is to to Divine reality so in idea and in every other organization there has to be um leadership who says Okay um this this is where we are this is where we need to go these are the changes we need to make to get there and uh you know reality just has to become uh the it becomes really the foundation for change reality becomes not only the foundation for change it becomes the foundation for the growth of your organization um somebody told me this recently I thought it was kind of humorous and said the definition of a crisis is when you cannot say let's forget the whole thing well if you can say let's forget the whole thing that's not a crisis it's when it's when you can't say let's forget the whole thing because the whole thing is here and I've got to deal with the whole thing because it's right before me now if I've got to do that I've got to face reality and and and and by the way the moment I face reality I then begin to really have a foundation to really build my organization off of several years ago I wrote a book on the 17 laws of teamwork and one of my favorite laws is the law of the scoreboard and the law of the scoreboard just simply says the team can make adjustments when it knows where it stands in other words the the value of the scoreboard at any time is not only to tell the fans how the game is going but it's to help the coaches and the leaders of the team because on that scoreboard pretty much they have a very realistic Viewpoint of where the team is are we ahead are we behind is it time to substitute how many fouls does a player have on them ba basically when we when we can see that scoreboard and we have a reality check it it allows us to make the adjustments we need we make our adjustments off what is of what is real in fact have you ever noticed in any Stadium or any Coliseum the scoreboard is always extremely visible I mean you you don't have to leave the the gym and and go down the side Hall and into the corner Lobby to look at the score the scores right in front of everybody why because it's a realistic reminder at any time in the game exactly where you are and what you need to do to keep winning or or to or to come back and so there's a real sense of reality that is it is just very very important that that has to happen um in change and leaders they're the ones who help us to to have the reality they're the ones who give us the clear picture and the clear picture really is how we base our decisions on what we're going to do in the future the reality is what we base our decisions of not not what we would wish would have happened or uh we question what happened or why did it happen or I I think this could happen no it it has to be you start with reality and and then you build your organization another thought as we're talking about how leaders help people through change is um to lead well and to help people through change you have to you have to practice what I call a positive life stance and I really love that uh phrase positive life stance um because there's something really um solid about having a a life stance that's positive and I'll talk about that in just just a moment you see during difficult times uh during adversity uh when when everything is kind of uphill attitude is the Difference Maker attitude isn't everything never has been at attitude doesn't replace uh if you have a great attitude but you're incompetent you know the good news is you're positive the bad news is you're you're incompetent so a attitude doesn't replace incompetence I don't think attitude replaces experience so attitude when somebody says well attitude's everything and I said no no it's not everything but attitude is the most important thing if somebody said what's the most important thing that needs to happen in the idea as you go through the changes that you're going through right now and you're getting ready to go to a greater future than you've ever had before I would say to you without any question attitude is essential and that attitude comes out of what I call that positive life stance so let me talk let me kind of Define it for you a positive life stance um is is about having uh daily attitudes uh it's about the attitude I have of myself every day it's it's about the expectations I make of myself and others every day and and and it's all about it's all about how I see things you know how we view things is how we do things and a positive life stance is I view things and I view people through positivity just like a negative life stance or negative Viewpoint is is I see things through um a more of a difficult negative uh dark environment so if our attitude is continually positive this is a life stance this isn't like I had a positive attitude for an hour this is who I am day in day out this is a this is a lifestyle okay this life stance is a lifestyle uh if I have a positive life life stance lifestyle then basically I'm going to view everything in a positive way just as if I have a negative life stance or lifestyle I'm going to view things from from a negative um standpoint so several years years ago I I I built my positive life stance from the statements I'm going to give you right now these statements really work I will promise you if you'll just kind of follow the five things I share with you right now you can develop a positive life stance in fact I think what I'm going to give you right now is a case for every person to develop a positive life St stance in their life here we go here's what I know number one I know that life is f filled with good and it's filled with bad every life your life my life I have some good in my life I've got some bad in my life I have some good days I've got some bad days I got some things that just are wonderful and delightful and I have some things that are just ugly and appalling okay so every day it is filled with good and and bad there's it's a mixture it's not like oh my day was all good or my day was all bad okay the second thing I know in this positive life stance is that some of the good and some of the bad I can't control it's it's just life now this is very important because there are some people who think that somehow they can control everything that happens you see I I can't control what happens to me I can only control what happens in me okay so there's stuff that happen just bad stuff that happens to me it wasn't my fault I didn't bring it on but because life has some bad to it I mean I have some things that happen to me that are very difficult that I I I didn't bring it about and I did I don't control it and it's the same thing with good there's some very good things I've had in my life that I I didn't bring that about either and and I don't so so what we have to understand in fact I had a mentor one time that just shared with me a great he said John a problem is something that you can work on he said there are some things they're not not problems they're just Facts of Life and some of them are good and some are bad but you you you know if it's just a fact of life no matter what you do it's it's still going to happen it's a fact of life well I think that statement number two there are some of the good and some of the bad I can't control it's just life I I think that's where my mentor was so you and I have good things and bad things com to our life we didn't bring them and we can't get rid of them it's just a fact of life the third uh statement in the positive life stance is this some of the good and some of the bad will find me it just will uh no matter how fast I run some of the bad will find me and and every day some bad finds me some good finds me they they just kind of seek you out okay and and that's just the way it is again I didn't bring it to pass I didn't I didn't go after the good or the bad I just just sometimes ooh that wasn't what I wanted it ah okay well it found me oh wow that was good it found me so some of the good some of the bad will find me now we're coming down to the essence of a positive lifespan number four statement number four if I have a positive life stance okay then the good and the bad will become better that's a fact in other words if I have a positive life stance about good things good Good Things become great things if I have a positive life stance even about the bad things that happen in my life the adversity the difficulty the changes that I'm having to make if I have a positive life stance guess what the bad is still not great but it will be less bad than if I lack a positive life stance so a positive life stance takes the good and the bad and elevates it and makes it better it just does statement number five if I have a negative life stance the good and the bad will become worse it just will in other words I didn't bring everything on that comes to my life but I do control whether the Bad and the good get a little bit better by my attitude or the Bad and the good become worse because of my attitude and a positive Li stance understands that regardless of what you're going through if you think correctly wow life will get better if if I could do one thing for people one thing I mean honestly that would bring a great change I I would talk to them about having a how they think how they think the the great separator between successful and un successful people is how they think I wrote a book several years ago it's it's it's a very popular book it's a million plus seller and and the title of the book is just how successful people think and successful people think differently than unsuccessful people it's it's just a fact it's it's it's what is and because they think differently they receive different results than unsuccessful people so if you want to really lead well through change have a positive life stand this this is just this is just huge I'm take I'm going to take a moment I'm going to go back in the comments I've made about change is few people like it secondly change happens whether you like it or not there are four times that people change we talked about that heard enough see enough learn enough receive enough number four face reality that's the foundation of where we start practice a positive life life stance and number six be teachable be teachable uh I saw a sign on a on a friend's desk one time I thought it was quite amusing he said the sign said if I had to do it all over again I'd get help I think that side could be on everybody's desk if I had it to do all over again I I I I would get some I I I would I would get some help in my life so let's talk for a moment about being teachable because I I think this is just absolutely huge people ask me sometimes what's the leader's most important quality and I think for me the most important quality that I can have as a leader that you can have as a leader is humility and the reason I think humility is so essential is because humility makes me teachable if I truly am humble I'm ready to learn I'm ready to learn from you I'm ready to ask questions I have a a learn Le in posture in my life that's very receptive to people speaking into my life and I want to hear what they have to say because I know that they're going to help me become more self-aware and they're going to help me learn and they they're just going to they're just going to they're just going to improve my life and and I would just say that during adversity being teachable is so essential every uh month I've done this for 40 years I have what I call a learning lunch where I ask seven questions of of a person and um I sit down and for an hour and a half I buy their lunch I take notes personally and and one of the seven questions I ask is what's the most important lesson you ever learned in your life and I've asked that hundreds of times to hundreds of different people and there's one thing that every answer has in common from every person that's different when ask them what's the most important lesson you've learned in your life they always talk about a time in their life where they had adversity difficulty they talk about a time in their life where they had to make a change a change maybe that they didn't even want to make but sometimes they had no choice remember they heard enough they have to and and and and one day one day it really it really helped me one day I looked at this and I said wow this is huge that in the adversity and the difficulty that's where they receive the greatest lessons and then I was reminded of what Bill Gates said he said successes allows a teacher it makes a person think they can't lose and I thought how true that is and so when when we when we are teachable um in fact one of the things I'm teaching right now and I want to pass this on to you and that is that um we need to keep failure and success together the failure and success in our life should be just like this sadly people try to separate success and failure they they say be success successful and oh my gosh don't fail you know succeed uh don't fail you know get it right don't don't miss it and and we separate success and failure and that's not the way life is at all I've never had anybody say you know for 10 years of my life I had all success and then for three years I had nothing but failure no no no nothing success and failure are in our life almost on a daily deal we we have some wins we have some losses we we got to keep them together and the reason that we need to keep keep success and failure together is if I'm doing really well and I'm on a on a momentum role and I'm just well I'm just succeeding a lot I need to keep failure right beside that success because it teaches me humility and if I'm having a few bad months and I'm failing I'm kind of in the ditch all the time I need to keep success right beside me because success will give me resiliency you see failure helps SU success and S success helps failure they they need each other they don't work optimally unless they're together and so I I I just want to encourage you throughout all the changes that you have some wins some losses some ups and downs you know some hills some valleys you're going to have that an idea we have it in every organization it's okay it's okay be teachable when you're failing say okay what do I need to change and by the way when you're succeeding say okay what do I need to change the problem is we try to hold success as it is which causes US problems in the future and we try to get rid of all failure which causes it's we don't need to treat them as either or they're both and and they really work together number seven um the seventh comment about change is okay this is kind of um this is kind of like Oprah okay this is something she would say to you or me but it's just true and that is during the difficulties adversities the changes uh the things you don't understand things that you don't like during that time just uh be your best friend just be your best friend you know the most important person that you and I are ever going to listen to every day is our elves what you say to me is important but is is not as important as um as what I say to myself if you say maybe I didn't do a good job okay but if I say I didn't do a good job that that has a whole much more weight or or if you if you said John you did a great job and that's nice but but if I say boy John you you did a really good job you you did well there that's that's even the words that that you hear from yourself are the most important words that you're ever going to hear and so be your best friend in our companies I teach what I call the 24hour rule the 24-hour rule is just very simple you know I tell people when we do something win great and we have a great win let's celebrate for 24 hours then could we get back to work okay and if something is bad happens and oh my my gosh we got hit in the gut we didn't see the punch coming and it was terrible and it's not good moan for Gro groan moan cry kick the cat whatever you do for 24 hours it's okay but after 24 hours get back to work I have a sign in my office that just simply says yesterday ended last night and guess what it did yesterday Ed last night if it was a bad day it ended last night if it was a good day it ended last night it ended last night what part of that do we not understand if it ended last night we don't do any effective work on what has already ended we can only do effective work on what is happening right now so be your best friend I can still remember as a very very young leader when my best friend left the organization left my team that I was on wow that hurt a lot you know but but when he left the organization I was my best friend I could remember there was a position a leadership position I really wanted when I was in my late 30s and I didn't get it oo that that stung a little bit but I I was I was my best friend I I can remember a financial business decision that you know it cost me a couple million dollars and ah wow that really hurt but but I was my best friend there's something important about you loving yourself and being your best friend during a crisis that really helps to make a difference in your life I think it brings a a birth a rebirth in your life when you can during crisis and change be your best friend so I would like to talk to you uh uh out of a book that I wrote um a couple years ago and and it's called leader shift and um leader shifting is all about becoming agile and Nimble I wrote this book before Co but when Co hit because there was so much uh immediate uphe uh it became just a really a bestseller because it you know we use the word pivot all the time during covid and this is kind of a like a pivoting book how how do you how do you change how do you change successfully and and we all know we all know including ourselves um that that a lot of times we we resist change it's just it's just natural I think all of us kind of like to kind of get in a comfort zone and kind of like to get into automatic and okay now i' hey I've got this down been there done that type of a mindset but I'd like to visually illustrate change just for a moment uh for all of us and and and that is um I I'm sure you're going to be taking some notes as I teach but but before we take notes let's if you just do me a favor and just cross your arms like I have right here just everybody just cross their arms and hey look at your neighbor make sure they're crossing their arms just like this now here's what I know we've done this thousands of times thousands of times every day we cross our arms but what's interesting is we do it the same way every time now there there are two ways to Cross Your Arms the I have one of the ways right here but obviously if I want to I could cross my arms the other way but I don't I I I always I I always cross my arms this way and because I've done it this way for years thousands of times this is comfortable to me this this is this is quote the right way the right way to close close your arms just like this and the moment now do me a favor just cross your arms the other way and the moment you cross your arms the other way it it's it's uncomfortable you think oh my gosh hey I got to get back to this this way you you change is uncomfortable do me one more favor if you would just kind of um clasp your hands like I'm doing right now okay just like this now now we've done this hundreds and thousands of times over the years and here's what I know we always do it the same way every time every time every time I clasp my hands I do it this way now there are two ways to do it I could also go move over one finger in fact do that with me okay move our one and clasp your hands like that and the first thing you feel is oh this is this uncomfortable it's you know you know well sure it's uncomfortable we've not done it this way we we always do it the same way now the reason I use that illustration is because um change is uncomfortable and whenever we do anything kind of different or new uh it it doesn't qu it doesn't feel right it it it it doesn't quite feel the same and what leaders do is is leaders understand that change uh is so essential for the growth of an organization for the growth of a person I could still remember Mark many many years ago I'm talking about I would have been I would have been in my early 30s and I was um I was sitting at a restaurant having lunch with a mentor of mine in Pasadena California and that day we were talking and he he took a napkin and he just took up his pen and on a napkin he he wrote these three words change equals growth that when you change it's the only way that only vehicle only possibility of bringing growth into your life without change it's impossible to grow and that day we had a a long lunch and he talked to me about the the importance of change and the importance of how uh personally it would help me to grow to be uh the person that I would like to become but he said John you're a leader and in your organization uh again your ability to help people um uh make positive changes in their life is just going to really grow your organization so that day he taught me as a leader how to know when people are most um prone to change CU he he talked to me about how change is is important and timing is important and he shared with me four things that day I share them with you quickly this is not the heart of the lesson I'm just kind of laying the foundation for how we leadershift change correctly and do it right but he said uh John as a leader he said there are four times that people change he said they change when they hurt enough that they have to and we've all been there we we've all been in the situation where we really had no choice we were just you know we were on a dead end and if we didn't change we you know we were in deep trouble and by the way that day he taught me that if you wait until you heard enough that you have to other words oh my gosh I I have no choice I got to change he said I want you to know that you're always too late he said you've got to you've got to make change in your life in your organization before you hurt so bad you don't have any choice he said if you wait that long you've missed your opportunity but but you know change happens you know when we hurt that enough that we that we have to he said also you know people change when they see enough that they're inspired to now this this has a um this has a visualness about it and I like that he said John he said you you be the leader that inspires others to change and we learn visually that's that's how we learn Stanford research says 89% of everything I know and probably everything that you know and that you've learned you we learn we learn visually and so he said as as a leader you you you really want to uh let your people see you change and be positive about it and and it inspires others it inspires others to to change he said thirdly people change when they learn enough that they want to in other words it's the old this is really an old most of you are too young to remember this but you it was the light bulb and I think it was Ford Motor Company you know they you know the light bulb would come on and they would have you know we it's a new idea when we learn when we when we learned something that we didn't know sometimes we say wow I didn't realize that and oh by the way I think I need to make a change here I I just hey I just found a I just found a better route to get to my destination so people change when they heard enough they have to but that's always too late so you never want to get in that position when they see enough that they're inspired to one of the things that great companies do is the leaders pave the way for the change of the people because they model such a a good attitude uh that and and possibilities of what that change will bring to the organization that it inspires the people and then you know all of a sudden I I learn a better way and when I learn a better way what do I do I I start taking that way that that creates change fourthly people change when they receive re enough that they're they're able to and and that receiving enough that a person's able to make a change that that may be resources uh that may be a team around you to make that change in other words you you you you get you you supplement the things that you need to do with with people time resources ideas but but those are four those are the four times that that people really change um most naturally heard enough they have to see enough that they're inspired to they learn enough that they want to and they receive enough that they're able to when I teach on leadership one of the things I teach is the fact that the one thing that all great leaders have in common and this is really true in in in your life Mark but in the lives of great leaders the great great leaders they see more than others see in other words they see a bigger picture and they see before others see they not only see a bigger picture but they just see it quicker than everyone else and then I have taught leadership around the world we've trained leaders six million leaders in every country of the world our companies have and and so I understand different countries different cultures but the one thing all leaders have in common regardless of country culture time is that leaders just see more than other see and they see before other see now when that happens when that happens if I see more than others and I see before others what that means is that I need to lead the way and bringing about positive change in the organization if I see the bigger picture and if I see before anyone else then it's important for me to uh you know to move I I had a wonderful Mentor John Wooden who was the great coach for UCLA Bruins and in fact he won we just finished March Madness my gosh John Wooden won uh 10 uh national championships and uh that was that was a that was a pretty amazing accomplishment I I also know Coach K and and in fact I went I went to um I I went to Cameron their their uh the place where that Duke plays basketball just a couple weeks ago and and I watched the last game at Cameron with Coach K when they were upset by North Carolina and uh and then of course then they were you know beat by them in in March Madness but but but coach wooden was a great teacher I I've talked to a lot of the guys who played for him and they basically say he taught them so much about life that yes he taught them how to be a good basketball player but it was he he he was bigger than basketball anyway one of the statements that uh coach wood would would often share with me is he would say John when opportunity comes it's too late to be prepared he said some people say well you know if an opportunity ever comes then I'll I'll you know I'll prepare I'll kind of learn how to do it and he said no he said we ought to be growing and learning in such a way that when opportunity comes we can we can seize that moment let's move to the second one that he talks about again your growth as a leader and the decisions that you have to make and are making uh continue to go continue to grow and I would say that as a listener and podcast follower it's going to be the same thing for you at different levels personally and professionally I love what he talked about where he says Hey decisions are about setting goals the discipline is actually about achieving that goal or get getting that goal just talk a little bit here about the decisions you've had to make and how that grows and how that change and in order for you to be useful now you're making decisions now that you didn't have to make last year or in in the year's past talk talk to us a little bit about that you know uh when when you were asking me I was thinking about um decisions that I've made Personnel decisions hiring decisions and I thought about the discipline that I used when I was leading the sales team or when I was leading customer service the different functions of leadership that I have served in John's organization and then I thought today about the role and responsibility of stewarding this vision of of transforming a world of of of creating great meaningful leadership because everyone deserves to be led well and I think about the scrutiny and the decision-making process going back to relationships obviously but in decision making of who's going to own what and what level of expectation you're going to have on them you know when you get really clear Chris on the vision of the team that you lead the organization health of the organization that you're a part of are the decision decisions you as a team leader or as a leader in your home needs to have there comes with that a responsibility that the effectiveness of the decisions we make needs to have greater gravitas there needs to be greater significance yeah uh great example of this great example I mean you think about John for those of you that's watching YouTube I'm holding up John's book that I mention at the top of the show John has had 36 million pair of hands hold a book like this in his life he's done okay he speaks to several million people a year through webinars and different things like that he's doing okay yeah he's had a successful exess successful life from a financial and from an accomplishment standpoint he's doing okay what would drive him to make a decision to get into the songw writing Arena now seriously I don't know I'm hoping you tell me question podcast listeners what what would make John Maxwell no songwriting ability no performing musical Talent ability what would make him get into the songwriting world with his books the belief that he can reach an audience that he's never been able to reach before which by the way is the same reason he started writing books which by the way is why he stopped being a pastor so he could get into the business Community which by the way is why we go in respon to these presidents and prime ministers in over 23 countries saying come help us it's because there is a passion to make his life useful and so right now wherever you listen to music there is a John C period don't forget the period John C period Maxwell streaming Channel Wherever You download music whether that's Apple iTunes whether that's Spotify YouTube we have now gotten into the music business why because we think we're going to make any money no we're spending money on it why because we think John Maxwell is going to go on concert tour no it's not even him sing singing but it's him writing book writing songs from books like intentional living so that he can impact a new Arena to make his life useful the decision was not easy for me I was like oh my goodness I got to learn a new industry I got to learn a new thing I got to learn for John it was extremely easy Chris because it was a way to make his life useful it was a decision to make so go online because there's two songs we've already released we're getting ready to release the third day by day and a song Set telling you to get over yourself okay so there's the two songs I want you to listen to you're going to love it we've had tens of thousands tens of thousands of downloads already they've just come out get to that music but again going back Chris you know why he intentionally set up a long time ago I want to do something that makes a difference do doing something that makes a difference with people that make a difference at a time that makes a difference going back to this book it was an intentional decision you know what he made that decision to get into the songwriting business 50 years ago yeah because he determined when an opportunity presents itself and it allows me to impact more people to make my life more useful I'm goingon to go to Nashville and write some songs so here's our challenge to you uh listen to a song get you pumped up before you listen to the podcast listen to the podcast then close it's almost come like a service then close with your with your song on the back end and it'll be a complete we need to do some bumper musicm great right there here here let me let me just stay here for just a minute because there's two things I want to unpack uh in our notes John talks about good decisions plus daily disciplines which he has very disciplined is equals a masterpiece of potential it's it's amazing when John talks about living a useful life the potential that he sees and decisions that he makes makes and his boring daily disciplines that he lives out you know on a daily basis because of the potential there's not another guy you and I would know that sees more potential in people that's probably gotten all of us in trouble things opportunities to be useful he sees the potential where I I would see that and go to your point we got to learn another industry what are we doing but he's going no no no this can to be extremely useful to people that we have not reached before and there's a lot of potential there so I wanted to to make sure I brought your attention to that it's in your notes there on potential now before I come off of this uh the decisions that you make your transition as a leader went from Consulting with John letting him hear what's going on the the Grassroots of the organization you guys making a decision ultimately John finalizing it and then you coming over and implementing it that was a decision-making process as we talked about this is growth it's going to happen it's going to be different every season season of your life now that decision making process has flipped you're Consulting with John really John's Consulting back to you but ultimately now you're making the decision and and now you are carrying the weight as I've heard you mention in this podcast and others of in order for us as an organization to be useful y to carry the potential of John's Legacy now that's on you that's a that's a shift and a growth talk a little bit just about that process that now you feel that way but also from a growth standpoint of now going hey in order for me to be useful the decisions I'm making now are different than they were before and it's okay it's just different yeah F first I would say this um the Temptation when we mature we mature As Leaders we mature in winning we mature in Effectiveness we're in Greater demand the tendency is for us to redefine the things that need no redefinition and to keep dormant the things that need to be redefined John Maxwell says that there's two areas in his life only that he has not redefined himself in everything else has been up to redefinition after redefinition after redefinition my question to you and I is number one do you know your two things five things three things one thing do you know the areas that must be what you want your life to be about the Bedrock when you have those I found that decisions that need to be made to make us better to make us more effective are easier to make when we don't feel like we're violating the things because we know what is our irreducible minimals that's good and most of the time I talk with leaders they don't know their irreducible minimum for me I I'm a passionate person if I can't get excited about it even in a difficult meeting I find myself just saying guys I'm sorry I know we got some challenging things ahead of us I just got to tell you what I just experienced there's this passion you know why because that's an irreducible minimum for me I've got to have that enthusiasm in my life so my question is Chris to our podcast listeners our podcast viewers is what are the decisions that you're delaying because you don't know your irreducible minimums the things in your life that will be the Bedrock of your influence because for you to be useful you've got to be you've got to be have a level of dependability but for you to be useful you've got to have a propensity for Change and the only way I know how to embrace those decisions that require change is to know what is unchangeable in my life I love what you're talking about because it allows you to make consistent decisions if you have that foundation and as John talks about consistency compounds and so I love I love that ad John you talked about this one the law of the change up the sameness is the death of communication and I know in you talk a lot about I mean varying speed tone all this kind of stuff one of the ways I teach our communicators this is I'll tell them that the Hat you wear determines the emotion they feel you can put on a pastor's hat or you can say hey as one parent to another parent you put on a parent hat you can say you can put on a friend hat hey I know what you're going through and as a friend I would tell you this you can put on the boss hat you know you put the you can put you can put on the coach hat there's all these different hats you said something earlier you'll sit down sometimes because you're more conversational these are all different approaches to help us connect and move us to action I would like for you if you wouldn't mind to put on whatever hat you would choose and you can tell us what hat that is and I want you to talk directly to our audience and I want I want you to I want you to feel what they feel right now we've got a stay-at-home mom who's starting a business and feels overwhelmed and she as as she's starting to communicate with her team recruit volunteers recruit recruit teams members whatever you've got a seasoned youth pastor who feels ineffective connecting with teenagers You've Got A salesperson that doesn't feel very effective in communicating you've got someone who needs to lead up to a boss and wants to communicate put on some hat and talk to us and tell us we can get better the most you centered message I want I want them to feel it right now they're driving they're working out I want them to feel from one of the best communicators on the planet just how possible it is for them to become great well I put on my friend hats what I put on uh I mean you gave me several scenarios but all the scenarios had something in common and that it was life was not going well for them it was getting a little difficult the the hill was a little higher than what they thought they'd have to climb so for you my friend what what I would say first of all is I've been there uh when I say I've been there uh I've had a lot more losses than I've had wins I've had a lot more misses than I've had hits and uh I can feel for where you are because there were times when I looked at myself and I thought wow is there hope and how the heck am I going to get some help and and and they weren't the same I I wanted to have hope that tomorrow would get better but I had to have somebody to come along and help me to make it better because I didn't know what steps to take that would be next so the first thing I want you to know is is is I've been there the second thing I want you to know is that there is hope and help Hope is in you help is from others probably hope is in you having a sense to believe if you're a person of faith that God's going to help you and going to give you that strength but hope is also within yourself it is allowing yourself to believe that you can do better and be better have more than you have today and and and self-belief is pretty important but the but the but the feeder of self-belief is hope so I just want you to know that you have a reason to Hope because there have been people and we situations in yours that have climbed out of that pit and they've done very well there is help there's help for you but you do not get help by hoping for it you get help by going looking for it this is where you have to take action help doesn't always find you help doesn't always come to you sometimes you have to be uh willing to ask for help you have to be willing to go to where people are and and tell them what you need and and have a sense of swallowing pride and saying I I just feel that if if if you could just give me a couple thoughts or ideas or helping in for a very short time I I could make it but but you need help I would also want you to know very very much that I am myself personally have have discovered that the moment I want to be different God sends me people to make a difference and situations that make a difference and uh ideas that make a difference and opportunities that make a difference but that that is only taken by action in fact I have a a little lesson called action attraction and the lesson just very simply says the moment I know what I want to accomplish and I start moving then all of a sudden the things that I'm looking for begin to appear but they don't appear while I sit they appear while I move and this is the big Miss because when we're discouraged and depressed there's a tendency for us to hold and and not do anything and and and and and that's that's not going to get it we action creates the attraction when I move then the resources move but I have to move first and some people say well I would move but I don't see any resources I say you don't see any resources because you don't move MH and so the action begins to attract the right people to you and when they come become a student and and start trying start trying start trying and and uh begin to begin to make those attempts you know trying is good as as long as it's not an excuse to stop try I I think I've tried a lot of things to find out what I needed to do so that I could then train for But but so I I just I would just say start trying attempt uh do some of the things that people suggest that you do to get yourself out of that situation and of course I would encourage you greatly to if you're not a person of faith I honestly Craig I I sometimes wonder how people who don't have a relationship with God it's just hard for me to understand how they ever can get to where they really want to go because of all the assets that come with Christian Living and and the the blessings that come with it that you could be it gets to be pretty good so I would hope that you would also begin to trust God to help you with some of those resources that you need in your life in my book change your world I open it up with this statement that hope has two daughters anger and courage anger at the way things are and courage to go make a difference the reason I open the book change your world with those words is because that's exactly how you and I change our world we have to be angry angry about the injustices of the world the things that are just not right or Fair the things that shouldn't be the things that not only shouldn't be but probably won't change unless we get angry enough to do something about it so there's a a negative energy that kind of maybe sometimes gets us going into change in your world but if you're really going to do that you have to have courage too you have to courage have to have courage to stand up you have to have courage to to declare that you're going to make a difference and you're going to do something about it and so the book change your world is about all about how do you and I make a difference in our world and here's the key before I change my world before you change your world I have to change myself you see transformation doesn't begin with others transformation begins with me it begins with you but the moment that I make good decisions Embrace good values decide to uh do my part to make a difference then all of a sudden I'm able to help others people make a difference also remember this the change in me is the motivation that makes me want to help you have that same kind of a change if I'm changed and my life is better I want to help you change your life and make it better so in this book you're going to find Chapters that will help you step by step make the personal change that will allow you to have credibility authenticity to help other people change their life in my book change your world I have a chapter entitled transformation happens one table at a time wow we found that to be true we do transformation in countries around the world in fact we've been in countries where in our small groups in our table we have over 10% of the entire population talking learning discussing sharing practicing good values but what we found is this it has to be in a small group now what's the magic of the table the magic of the table is that you discover three things when you sit around with a half a dozen people on any specific subject in this world that I'm talking about it's on the subject of values here's what you discover in a small group you discover the people that truly care for you in a small world in a small group pretty soon you begin to see and sense that there are some people who really want to add value to your life they they they really care for you you also find in a small group people that can really help you because perhaps they've had an experience that you're going through right now and they can kind of you they know you know the way so they can show you the way so you find people that can help you find people that can care for you and over time thirdly you find people that you can trust I mean they are really here with your best interest at the very front of their mind that's what happens in a small group I want to encourage you to start a small group I want you to have the book change your world and I want you to start reading it and in it I will teach you how to develop a small group and I'll teach you everything you need to know to begin to change your world but remember we do it one table at a Time start with yourself a few of your friends that you really care about and start to make a difference it will become contagious it will grow lives will be changed and you will be fulfilled [Music] welcome to the Maxwell leadership executive podcast where our goal is to help you increase your reputation as a leader increase your ability to influence others and increase your ability to fully engage your team to deliver remarkable results