Lecture with Pascal Camia, CEO of Monte Carlo Société de Bains de Mer

Introduction

• Host: Tim Pool, editor of Gambling Insider
• Guest: Pascal Camia, CEO of Monte Carlo Société de Bains de Mer
• Main focus: Latest updates on Casino de Monte Carlo and company’s strategies

Current Focus of Casino de Monte Carlo

• Two customer journeys:
  1. Fun players/occasional gamblers
  2. High rollers in private rooms
• Emphasis on offering both fun and personalized experiences

Financial Performance and Strategy

• Positive financial report for 2022
• Shift from primarily gambling-focused to an entertainment-oriented experience
  • 90% visitors were gamblers; now visitors can also enjoy champagne, gastronomy
• Casino as a multi-faceted entertainment venue

Trends in the Casino Industry

• Increasing focus on non-gaming entertainment alongside gaming
  • Observed across Europe and Las Vegas

Collaboration with European Casino Association (ECA)

• Goals:
  • Secure game environment in land-based and online casinos
  • Certification for responsible gambling, anti-money laundering (AML), and GDPR compliance
  • Combat illegal gambling, particularly online
• Ensure customer safety and entertainment quality

Challenges for Land-based Casinos

• Pandemic aftereffects:
  • Reduced land-based presence during pandemic
  • Current busy atmosphere showing recovery
• Other issues: War between Ukraine and Russia affecting Russian market
  • Attracting new markets like Americans and European gamblers
  • Asia and Russia still blocked
  • Importance of market diversification

Future Plans for 2023

• Focus on the two customer journeys
• Creating events and new concepts
  • New daily Beach Club for younger generation
  • French Riviera and Monegasque Riviera cuisine restaurants
  • Amazonico restaurant from London and Dubai to open in Monaco
  • Reinventing Brasserie Café de Paris

Conclusion

• Tim thanks Pascal for his time and insights
• Warm wishes for the success of their new ventures