Universal Design and Communication Insights

Sep 6, 2024

Lecture Notes on Universal Design and Communication

Introduction

  • Speaker introduces themselves and their use of an interpreter (a female voice).
  • Engages the audience with a relatable situation about awkward navigation in public spaces.

The Awkward Dance Scenario

  • Describes an experience of a deaf person encountering a blind person in a hallway.
  • Illustrates communication challenges:
    • First attempt: gesturing to indicate being deaf (not effective).
    • Second attempt: typing on a phone (not effective).
    • Third attempt: grabbing the blind man's hand and holding it to his ear, successfully conveying that he is deaf.

Communication Innovations

  • Highlights the need for adaptive communication styles in daily life as a deaf person.
  • Discusses the requirement to innovate solutions in varied situations (e.g., pitching ideas, ordering at a bar).

Everyone Has a Disability

  • Argues that everyone experiences some form of disability, whether temporary or permanent.
  • Examples of disabilities:
    • Pregnancy
    • Injury (e.g., broken arm)
    • Age-related issues
    • Child-like limitations
  • Shares a personal story where the speaker interpreted for their hearing wife during a visit to a deaf school in Iceland.

Universal Design

  • Defines universal design based on the work of Ron Mace:
    • Design of products and environments that are usable by all people without the need for adaptation.
  • Discusses the spectrum of universal design:
    • Example of doorknobs being less accessible for children and those with arthritis.
    • Improvement through door levers and automatic sliding doors, which are more universally accessible.

Case Study: Google Glass

  • Reflects on a personal project with Google Glass:
    • Aimed to enhance the experience for deaf moviegoers by providing scripts through an app.
    • Concept allows the deaf to watch movies without reliance on inadequate subtitle systems.
    • Highlighted the universal benefit of the solution, extending beyond the deaf community.

Conclusion

  • Reinforces that disability drives innovation and fosters better solutions for everyone.
  • Encourages sharing of personal solutions as they contribute to unifying humanity.
  • Calls for an end to the "awkward dance" and promotes understanding and accessibility.