Overview
This lecture reviews key concepts from Quarter 1 of Oral Communication, including elements of communication, speech contexts, and speech styles, and provides guidance for the upcoming quarter.
Key Points from Quarter 1
- Communication is a process of sharing and conveying messages between people.
- The message is the information, ideas, or thoughts conveyed by the speaker.
- The channel is the medium through which the message is transmitted, not the message itself.
- Encoding is creating the message; decoding is interpreting the message.
- Feedback is the receiver’s response to the sender, ensuring understanding.
Functions of Communication
- Regulation or Control: Used to manage or control the behavior of people (e.g., classroom policies).
- Social Interaction: Helps create and maintain social relationships.
- Motivation: Encourages people to do better.
- Information: Conveys information or knowledge.
- Emotional Expression: Facilitates expressing feelings and emotions.
Speech Contexts and Styles
- Speech context refers to the purpose or situation of the speech.
- Speech style refers to the manner of speech delivery.
Sample Activity 1: Call Center Conversation
- Speech context: Dyad (two people communicating).
- Speech style: Consultative (customer seeks assistance from agent).
Sample Activity 2: Small Group Farewell
- Speech context: Small Group (interaction among 3–12 people).
- Speech style: Not explicitly labeled, but informal and interactive.
Sample Activity 3: Graduation Speech
- Speech context: Public (one speaker, many listeners).
- Speech style: Formal (structured, prepared speech).
Communication Process Elements
- Sender: Originates and transmits the message.
- Message: The content to be communicated (can be verbal or non-verbal).
- Channel: The medium used to send the message.
- Receiver: The person for whom the message is intended.
- Feedback: The receiver’s response, verifying understanding.
Key Terms & Definitions
- Encoding — The process of producing and sending a message.
- Decoding — The process of interpreting and understanding a message.
- Channel — The medium used to transmit a message.
- Feedback — The response given by the receiver to the sender.
Action Items / Next Steps
- Review Quarter 1 lessons to reinforce understanding.
- Reflect on sample oral communication activities to identify contexts and styles.
- Prepare for the second quarter by recalling and applying key concepts.