[Music] [Music] oh [Music] [Applause] [Music] is [Music] [Applause] [Music] [Applause] [Music] a [Music] oh [Music] [Applause] [Music] you [Music] hello download learners how are you i am your teacher cara for oral communication great eleven i can't wait to share the amazing topic with you before we begin let me ask you have you eaten your lunch did you wash the dishes already are you sitting comfortably with a pen and paper if yes then join me to a wonderful learning this afternoon are you ready let's go you just finished the first quarter this week and so sure that your scores are exemplary i can't wait to ship now the second quarter however i want you all to relax this christmas season so i will just give you a short background about your lessons this year after this lecture you should be able to identify most important points to remember from the lessons in quarter one examine sample oral communication activities and prepare oneself for second quarter by showing understanding from the previous lessons before we start what i'm about to do first is to make sure that the first four lessons for oral communication have fully absorbed let us check how far have you gone [Music] i'll raise some statements and i want you to clap your hands twice [Music] if it's true and come once if it's false are you ready first communication is a process of sharing and conveying messages from one person to another is it true or false [Music] the correct answer is true the information ideas or thoughts get made by the speaker in words or in action is what we call channel is it true or false [Music] what is the correct answer false so what's the correct element of communication the information ideas or thoughts conveyed by the speaker it works or in action is what we call message the process of interpreting the message from the center is what we call a cody is it true or false [Music] and the correct answer is [Music] walls the encoding of a message is a production of the message the decoding of a message is how a listener is able to understand and interpret the message if the teacher reads and discusses the classroom policies or student regulation or control is the function of communication is it true or false [Music] the correct answer is [Music] true remember that there are other functions too can you name them all let's do it together social interaction is used to produce social relationships motivation to encourage people to do better information to convey information and emotional expression that facilitates equal expressions and feelings good job everyone you have truly learned something from the modules let's have some more i want you to watch few samples of oral communication activities and tell me what speech context and style are used but before that let's remember that speech context refers to the purpose of the speech while speech style is the delivery of your speech let's examine hi thank you for calling smart communication this is urban raid how may i tell you let me repeat your concern you wish to know why your build is high and you would like to reduce it is this correct i'll be more than happy to assist you let me go ahead and check your account has there a change of information since the last time you fall okay i'm checking out your build and i found out that you have mobile up subscriptions which cause the increase of your bill i my suggestion for you is that to remove your subscription would you like to remove it now okay give me a few seconds i have removed the mobile options picture from your account is there anything else i may help with you you are very welcome thank you for calling smart communication this is urban ray you do have great time from that video what do you think is a speech context that's right diet it is a diet because that's between the cal star agent and the customer how about the speech style correct the speech style is consulted them it is consulted because the customer is consulting the call center agent about her bill now let us watch another video i have to go now please take care of yourselves okay i will give you that chair we good in school this is from that video what do you think is the speech context amazing the speech context is small group remember that small group involves at least three but not more than 12 people engaged in face-to-face interaction let's watch the last video [Music] [Applause] today is the day that we all dream about when i was your age i never thought i would ever graduate never did i think that i would be up here saying to buddha national high school change my life for the better i know all of you have worked so hard to get here and i congratulate you for a job well then you see when i was young from this video what do you think is speech context easy public how about the speech style bingo it's formal it is formal because the guest speaker is delivering speech during graduation remember the process of communication refers to the transmission or passage of information from the sender through a selected channel to the receiver overcoming barriers you have learned the elements from the previous months let's talk about it again sender is the very foundation of communication process who transmits or sends the message message is the heart of communication it is the content the sender wants to convey to the receiver it can be verbal both written and spoken receiver is the person who the message is meant for one needs to comprehend the message sent in the best possible manner so that the communication is attained the receiver decodes the message and sends a response to the sender which is called feedback feedback is necessary to ensure that the message has been effectively sent decoded and comprehended [Music] today is a far loving day to recall our lessons in oral communications this has been your teacher mom cara catch me again next week same time same day remember stay home stay safe bye [Music] so [Music] you