Guidance for Surveyors in Long-Term Care

Apr 4, 2025

State Operations Manual Appendix PP - Guidance to Surveyors for Long-Term Care Facilities

Overview

  • Provides guidance to surveyors for long-term care facilities.
  • Contains updates and revisions as specified in the document.
  • Key areas include resident rights, abuse prevention, care planning, and staff requirements.

Key Sections

Definitions

  • Abuse: Willful infliction of injury or deprivation leading to harm.
  • Adverse event: Unanticipated event causing or risking injury or death.
  • Common area: Shared spaces for residents and visitors.
  • Composite distinct part: A facility part consisting of non-contiguous components.
  • Distinct part: Physically distinguishable part of a facility meeting statutory requirements.

Resident Rights (F550 - F551)

  • Dignity and Respect: Residents have the right to a dignified existence and self-determination.
  • Exercise of Rights: Facilities must support and not interfere with residents' rights.

Planning and Implementing Care (F552 - F554)

  • Care Participation: Residents have the right to participate in their care planning.
  • Self-Administration: Right to self-administer medications if assessed as appropriate.

Choice and Visitation Rights (F555 - F565)

  • Physician Choice: Residents can choose their attending physician.
  • Visitation and Social Interaction: Rights to receive visitors and participate in resident groups.

Financial Affairs and Services (F567 - F570)

  • Manage Financial Affairs: Residents have the right to manage personal funds.
  • Financial Protections: Facilities must safeguard residents' financial interests.

Safety and Environmental Conditions (F583 - F585)

  • Privacy and Confidentiality: Rights to privacy in personal and medical matters.
  • Safe Environment: Facilities must ensure a safe, homelike environment.

Abuse, Neglect, and Exploitation (F600 - F607)

  • Freedom from Abuse: Residents have the right to be free from various forms of abuse.
  • Facility Responsibilities: Facilities must prevent, identify, and report abuse and neglect.

Reporting and Investigation (F609 - F610)

  • Reporting Obligations: Facilities must report suspicions and findings of abuse.
  • Investigation Requirements: Thorough investigations of allegations are mandatory.

Procedures and Compliance

  • Surveyors must observe, interview, and review records to ensure compliance.
  • Facilities are expected to follow detailed protocols for care and resident rights.
  • Noncompliance may result in citations and required corrective actions.

Conclusion

  • The manual outlines comprehensive requirements for protecting residents' rights and ensuring quality care.
  • Surveyors play a critical role in monitoring and enforcing these standards.