The Evolution of Offices Post-Pandemic

Jul 24, 2024

The Evolution of Offices Post-Pandemic

Changing Purpose of the Office

  • Traditional office: Place to show face every day
  • Modern office: Social destination rather than container for equipment and people
  • Influencing factors: Pandemic and hybrid working

Redesigning the Office

  • Functional design has shifted to collaborative and social design
  • Examples of new features:
    • Collaboration spaces
    • Relaxation zones
    • Restaurants and bars
  • Companies involved include Ericsson, Standard Chartered, Boston Consulting Group, and Beam Suntory

Impact of Hybrid Working

  • Hybrid model: Work partly from home, partly in office
  • Emphasis on social interactions and informal learning
  • High trust required between employers and employees
  • Example: Fei Wong, senior manager of a multinational firm, uses the office mainly to reconnect and socialize

Employee Preferences and Trends

  • Rising demand for flexible working
  • Remote working statistics:
    • 76% of workers in Europe
    • 86% in America
    • 78% in Asia

Management and Evaluation

  • New focus on results over attendance
  • Importance of autonomy and trust
  • Potential challenges with traditional presenteeism cultures, especially in Asia
  • Better employee engagement and increased work quality

Potential Disadvantages of Hybrid Working

  • Working mothers may face increased discrimination
  • Gender inequality issues, particularly in Asia

Office Location and Urban Planning

  • Shift towards hub-and-spoke model: Multiple smaller offices near residential areas
  • Decreased appetite for long commutes
  • Increase in office vacancies in major cities like London, Hong Kong, Bangkok, Paris
  • Expansion of co-working spaces in residential areas

Urban Planning Trends

  • Return to mixed-use development models (similar to post-industrial revolution)
  • Urban concepts like 15-minute city, 5-minute city, and 1-minute city
  • Example: Singapore's advanced urban planning
  • Benefits of mixed residential and business areas for communities and talent attraction