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Redress for Capture-era Sub-Postmasters

Nov 2, 2025

Overview

The UK government launched a compensation scheme for sub-postmasters affected by the Capture IT system (1992-2000), the predecessor to the scandal-plagued Horizon system. The pilot opens for 150 applicants with payments up to £300,000.

Scheme Details

  • Pilot version opens Wednesday for 150 affected sub-postmasters and families
  • Eligible applicants receive £10,000 upon confirmation of eligibility
  • Independent panel assesses claims for final awards up to £300,000
  • Exceptional cases with detailed evidence may receive higher payments
  • Families of deceased sub-postmasters can apply on their behalf
  • Scheme designed to be "fair and accessible" before wider rollout
  • Department for Business and Trade first announced scheme in June 2024

Background and Context

  • Capture system operated from 1992 to 2000, causing shortfalls in Post Office branches
  • Kroll Associates 2024 report found "reasonable likelihood" Capture faults caused shortfalls similar to Horizon
  • Sub-postmasters were wrongly blamed and forced to repay money they never lost
  • Horizon system (1999-present) later became subject of major scandal
  • Horizon redress schemes paid over £1.2bn to 9,000+ victims by September 2024
  • Post Office Minister Blair McDougall stated scheme will "restore dignity cruelly taken away"

System Comparison

SystemOperational PeriodConvictions StatusCompensation Status
Capture1992-2000Not quashed; must pursue via Criminal Cases Review CommissionNew scheme: £10k initial + up to £300k
Horizon1999-presentAll convictions quashed in 2024Over £1.2bn paid to 9,000+ victims

Exclusions and Limitations

  • Sub-postmasters with criminal convictions cannot access this scheme
  • Those convicted must pursue claims through Criminal Cases Review Commission or Scottish equivalent
  • Westminster and Scottish parliaments quashed Horizon convictions in 2024 but excluded Capture cases
  • Hudgell Solicitors represents 24 cases of sub-postmasters convicted due to Capture faults