Lecture Notes: Analyzing One-Star Yelp Reviews

Introduction

• Different types of food critics:
  • Anton Ego: Harsh and intimidating
  • Anthony Bourdain: Kind and thoughtful
  • Yelpers: The most ruthless critics
• Objective: Test crazy one-star Yelp reviews with friends.
  • Participants:
    • Dennis: Health inspector
    • Pete: Brother and food enthusiast

Restaurant Reviews

Pan Asia Chinese Restaurant

• Reviewer: Xander: Criticized the poo-poo platter.
• Review Analysis:
  • Chicken: Charred to perfection, well-seasoned, tender.
  • Egg Roll: Crunchy.
  • Health Inspector's View: Food is hot and crispy; seasoning and crunch are commendable.

Natalie's Pizza

• Reviewer: Ali: Issues with fights and food poisoning.
• Review Analysis:
  • Pizza: Hot, greasy but balanced, good crust and cheese.
  • Hot Wieners: Described as Walmart wieners.
  • Health Inspector's View: Pizza looks well-prepared; hot dogs need improvement.

Long John Silver's

• Reviewer: Bill from Texas: Issues with receiving fewer tartar sauces.
• Review Analysis:
  • Fish & Chips: Freshly cooked, fish is buttery and flaky.
  • Service: Drive-thru is slow; received food in a Taco Bell bag.
  • Tartar Sauce: Received the requested amount.

Fire and Ice Buffet

• Reviewer: Genasia: Saw a mouse, joked about "Ratatouille".
• Review Analysis:
  • Buffet: Raw food cooked in front of customers, variety available.
  • Personal Experience: Positive, food is fresh and well-cooked.

Dave and Buster's

• Multiple Reviewers: Complaints about sticky surfaces and salty food.
• Review Analysis:
  • Mozzarella Sticks: Good texture and cheese sauce.
  • Burger: Well-seasoned, fries have good flavor.
  • Experience: Dining area is sticky.

Viva Mexico Cantina and Grill

• Reviewer: Kaylee: Accused the restaurant of stealing money.
• Review Analysis:
  • Chips: Well-seasoned and crunchy.
  • Street Corn: Cooked well, but unevenly sauced.
  • Tacos: Good char on meat, well-rounded flavor.

The Melting Pot (Fondue Restaurant)

• Reviewer: Ginny: Complained about the smell and prices.
• Review Analysis:
  • Cheese Fondue: Prepared with quality cheese, great texture.
  • Chocolate Fondue: Well-presented and tasty.
  • Experience: Service was fast, no sus vibes noted.

Conclusion

• Trophy awarded to the restaurant that impressed the most during the tests.
• Emphasized importance of not judging solely based on reviews, as personal experiences can differ.