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Operations Planning Overview

Oct 19, 2025

Overview

This lecture covers key aspects of operations planning and control, focusing on capacity planning, facility location, and layout decisions for both manufacturing and service organizations.

Capacity Planning

  • Estimate likely sales by analyzing industry data and market share forecasts.
  • Calculate production capacity as the maximum output possible under normal conditions.
  • Accurate capacity planning ensures resources match projected demand, preventing lost sales or wasted costs.
  • Continuous review is essential to optimize capacity and adjust for demand changes.
  • Service businesses estimate capacity based on customer numbers, timing, service duration, and external factors.
  • Demand forecasting is easier for established service companies using past data and location analysis.

Material Requirements Planning (MRP)

  • MRP is a software tool using sales forecasts and lead times to calculate materials needed for production.
  • The master production schedule (MPS) outlines what needs to be produced and when.
  • The bill of materials lists all components required to make a product.
  • MRP places orders to ensure materials arrive just-in-time for production.

Facility Location Decisions

  • Facility location affects operating costs, shipping, pricing, and competitiveness.
  • Proximity to raw materials, suppliers, and available labor are major factors.
  • Labor costs depend on local workforce availability, cost of living, and unionization.
  • Marketing factors include serving customers efficiently, distribution costs, and proximity to competitors.
  • A strong local manufacturing environment provides resource availability and skilled workforce.
  • Local incentives, like tax breaks and financial aid, can influence location choices.
  • International sites often offer lower labor costs, fewer regulations, and access to new markets.

Facility Layout

  • Facility layout should promote efficient production flow and reduce costs.
  • Manufacturers may use U-shaped lines for faster movement of products and workers.
  • Service organizations design layouts to enhance customer experience and streamline staff movement.
  • There are three main layout types: process, product, and fixed-position.

Layout Strategies in Practice

  • BK reduced restaurant size and adapted layouts for new locations as land costs rose.
  • BK switched from bulky boxes to compact wrappers, saving space and enabling new location types.
  • Smaller facilities allowed BK to open in varied settings like airports and schools, increasing market reach.

Key Terms & Definitions

  • Capacity — Maximum goods or services a facility can produce under normal conditions.
  • Continuous Review — Ongoing assessment of operations to improve efficiency.
  • Material Requirements Planning (MRP) — Software system for timing material orders to meet production schedules.
  • Master Production Schedule (MPS) — Detailed plan of what products will be produced and when.
  • Bill of Materials — List of all component parts needed to make a product.
  • Facility Layout — Arrangement of machinery, equipment, and staff in a production facility.

Action Items / Next Steps

  • Review examples of MRP and make a mock master production schedule.
  • Compare facility layout types and list their advantages and disadvantages.
  • Prepare for quiz on factors influencing facility location decisions.