Captain William Swenson and the Medal of Honor

• Awarded Congressional Medal of Honor for actions on September 8, 2009.
• Tasked with protecting Afghan government officials during a mission in Afghanistan.
• The column was ambushed, surrounded on three sides.
• Recognized for running into live fire to rescue the wounded and recover the dead.
• A sergeant rescued had a gunshot wound to the neck; Captured on a GoPro camera.
• Emotional moment: Captain Swenson gave a kiss to the wounded soldier before continuing the rescue.

Reflection on Heroism and Leadership

• Question raised: "Where do people like that come from?"
• Initial conclusion: They are better people.
• Realization: It's the environment that shapes actions.
• Everyone has the capacity for remarkable actions; trust and cooperation are key.

Importance of Trust and Cooperation

• Trust and cooperation are feelings, not instructions.
• Can't simply tell someone to trust or cooperate; it must be fostered.

Historical Context of Leadership

• 50,000 years ago, humans evolved into social animals to survive.
• Created a "circle of safety" within tribes to foster trust and cooperation.
• Modern dangers are similar: economic ups and downs, competition, etc.

Role of Leadership in Organizations

• Leadership sets the organizational tone.
• Leaders must prioritize the safety and belonging of their team over personal comfort or results.

Case Studies in Leadership

Airport Incident

• Example of poor leadership at an airline gate.
• Gate agent treated customers harshly due to fear of losing her job.
• Indicates a lack of trust in leadership.

Southwest Airlines Example

• Known for their positive culture, where employees don’t fear their leaders.
• Safe conditions lead to cooperation and improved performance.

Leadership Analogies

• Great leaders are like great parents:
  • Provide opportunities and education.
  • Discipline and encourage growth.

Charlie Kim's Leadership Philosophy

• CEO of Next Jump emphasizes lifetime employment; no layoffs for performance issues.
• Support employees like one would a child.

Bob Chapman’s Approach

• CEO of Barry-Wehmiller faced significant losses but refused layoffs.
• Implemented furloughs instead, fostering morale and cooperation among employees.

Conclusion on Leadership

• Leadership is a choice, not a rank.
• True leaders care for their team members, leading by example and prioritizing their safety.
• The natural response from employees is loyalty and sacrifice for their leader.
• Ideal organizations foster trust and cooperation, creating a safe and thriving environment.