IT Asset Management Foundation Certification Training

Introduction

• Welcome to the IT Asset Management Foundation certification training from One World Training.
• Sponsored by ITEM Org, educational partner: Van Haren Learning Solutions.

About One World Training

• Global training company with offices in:
  • USA
  • UK
  • Netherlands
  • India
  • Malaysia
  • UAE
  • South Africa
• Training offerings include:
  • IT, Business Management, Project Management, ISO Standards, GDPR, etc.
• Training methods:
  • Public classroom
  • Online
  • E-learning
  • Blended learning
  • User's location for private/government organizations.
• Authorized Training Center endorsed by leading global professional bodies.

Instructor Introduction

• Trainer: Morally In Short
• Certified in:
  • ITIL
  • PMP (Project Management Professional)
  • PRINCE2 (Project in Controlled Environments)
  • Agile Scrum Master
  • PeopleCert Scrum Master
• 25+ years in IT, software development, support, infrastructure, project and program management.
• Background in various countries: USA, Western Europe, Canada, India, Southeast Asia, Australia.
• Computer engineer by education.

Course Objectives

• Understand basic ITAM concepts, definitions, issues, and challenges.
• Appreciate financial, IT service, and end-user perspectives.
• Learn about the IT asset lifecycle: procurement to disposal.
• Gain insights into:
  • Licensing complexities concerning software/hardware updates and acquisitions.
  • Key roles and workflows in managing IT assets.
• Recognize the importance of IT Asset Management (ITAM) in business strategy:
  • Cost control
  • Risk reduction
  • Improved business value.

Course Structure

• Duration: 2-day Foundation Course
• Audience: Anyone new to ITAM (e.g., IT administrators, CFOs).
• Focus on:
  • ITAM lifecycle and workflows.
  • Cultural changes necessary for organizational benefits.
• Based on ISO 19770 IT Asset Management Standard.

Key Areas in ITAM

1. Hardware Asset Management (including mobile devices)
2. Software Asset Management
3. Services and Cloud Asset Management
4. People and Information Asset Management (including BYOD)

Certification Path

• After completing the Foundation course, eligible for:
  • Hardware Asset Management Certification
  • Software Asset Management Certification
• Future certifications may include:
  • Cloud and Services Asset Management
  • People and Information Asset Management.

Exam Details

• Foundation Exam:
  • Format: Online, multiple-choice (40 questions)
  • Duration: 40 minutes
  • Passing Score: 65%
  • Question Types: Bloom's Level 1 (recall), Level 2 (understanding).
• Practitioner exams available after the foundation.

Additional Resources

• For more information on IT Asset Management:
  • itemstandards.org
  • XLR site for ISO guidance (subscription required).
  • Membership available at ITEM Org for additional resources and practice guides.
  • Subscribe to ITEM News and Views Channel.

Conclusion

• Questions? Contact: info@oneworldtraining.com
• Thank you for your participation!