Building and Selling AI Chatbots

Overview

• Built and sold AI chatbots worth hundreds of thousands of dollars globally.
• Predominantly using no-code platforms.
• This course covers everything about building AI chatbots for freelancers and business owners.

Course Introduction

• Aims to be the comprehensive resource for AI chatbot building.
• Benefits: New income source, business growth, and staying updated on technology.
• Content is a streamlined result of a year’s experience and trial and error.

Video Structure

1. AI Chatbot Opportunity
   • Market Trends and Macro Factors
   • Types and Pros & Cons of Chatbots
   • Best Software for Building
   • Key Concepts of Chatbot Building
   • Practical Tutorial: Building 9 Different Chatbots
2. Necessary Materials
   • Notebook and pen
   • Open mind for learning
   • Focus and dedication
3. Lens Background
   • Online entrepreneur, AI Automation Agency creator
   • Running a large AI automation community
   • Successful track record in online businesses and building expertise in chatbot development.
   • Monthly revenue figures ($120K/month at Morningside AI).

Section 1: AI Chatbot Opportunity

Market Trends

• Booming market - AI and chatbots
• High growth rates

Business Benefits

• New communication channel, 24/7 availability
• Cost savings, increased revenue
• Enhanced customer experiences

Key Drivers

• AI Revolution: Shift from point-and-click to natural language input.
• User convenience: Human brain as a lazy organ, easier interaction models.

Future Outlook

• Increased demand for natural language interfaces
• Openings for specialists who can bridge technology gaps for businesses
• Historical parallels with websites, mobile apps, and social media marketing

Section 2: Types of Chatbots

1. Old School Chatbots

   • Heavily based on decision trees and algorithmic matching

2. Pure AI Chatbots

   • Built on large language models like GPT-4 or ChatGPT
   • Allow freeform conversations
   • Examples: Prompted AI assistants, custom knowledge chatbots

3. Modern Chatbots

   • Combination of old-school logic and AI
   • Enhanced with extensible features
   • Can perform external actions like API calls
   • Extremely valuable to businesses

Section 3: Best Software for Building Chatbots

Categories of Software

1. Prototyping

   • Tools: Chatbase, Donté AI, Kodi AI
   • Create quick demos with basic functionality

2. Complete Builders

   • Tools: Botpress, Voiceflow
   • Full-fledged platforms with no-code interfaces
   • Full customization, deployment options

3. Tools

   • Automation Platforms: Zapier, Make
   • Other Enhancers: Stack AI
   • Enable integration with other business systems

Section 4: Key Concepts of Chatbot Building

1. Knowledge Bases

   • Chunking data into retrievable pieces
   • Use of vector databases like Pinecone
   • Handling token limits and efficiently retrieving information

2. Fine Tuning

   • Used to narrow down models to specific use-cases

3. Prompting

   • Giving instructions to AI on how to act

4. Intent Classification

   • Determine user requests and routing them to specific actions

5. Chat History

   • Handling context within limited token inputs.

6. Deployment

   • Options (web chat, WhatsApp, etc.)

Practical Chatbot Building

Prototyping Tools: Chatbase, Donté AI, Kodi AI

Using Voiceflow for Advanced Builds

1. Building Customer Support Chatbots
2. Building Staff Training Chatbots
3. Building Lead Generation Chatbots
4. Adding Automation
5. Using Intent Classifiers

Selling Chatbots

The AI Automation Agency Model

• Focus on one niche to provide specialized services
• Build package deals including chatbots and automations

Resources for Further Learning

• Subscribe to the channel
• Join the free and premium Discord community
• Read over-the-shoulder newsletter
• Follow up with the course on how to start AI Automation Agency.