Coconote
AI notes
AI voice & video notes
Try for free
📩
OTMT Week 6 ASW pt 2 The Skill of Receiving Feedback Sheila Henn TEDxTalk
Feb 17, 2025
Lecture on Receiving Feedback
Introduction
Lecture by a member of the Harvard Negotiation Project.
Focus: Challenges and importance of feedback in conversations.
Initial approach: Teaching feedback givers to give better feedback.
The Shift in Focus
Realization: Receivers are in charge of what they accept and how they change.
Importance of learning to receive feedback effectively.
Feedback includes performance reviews, suggestions, and everyday criticisms.
Challenges in Receiving Feedback
Truth Triggers
: Doubts about the accuracy of the feedback.
Challenge to see oneself and feedback accurately due to blind spots.
Relationship Triggers
: Reactions based on who gives the feedback.
Importance of separating the 'who' from the 'what'.
Identity Triggers
: Emotional reactions based on personal identity.
Variability in sensitivity to feedback (up to 3000%).
Identity Triggers Explained
Genetic and Emotional Factors
:
Emotional reactions are 50% genetic, 40% narrative, 10% circumstance.
Baseline happiness affects feedback reception.
Sensitivity and recovery time vary among individuals.
Sensitivity to Feedback
Highly Sensitive Individuals
:
One piece of feedback can overshadow everything.
Google Bias: Focus on negative past experiences.
Insensitive Individuals
:
May not notice feedback, dismiss potential improvements.
Impact of undersensitivity on relationships and leadership.
Strategies for Effective Feedback Reception
Ask for specific feedback, one thing that can be improved.
Refrain from broad questions like "Do you have any feedback for me?"
Specificity leads to clearer, actionable feedback.
Conclusion
Feedback sits at the junction of the need to grow and the need to be accepted.
Learning and growth often stem from painful feedback experiences.
Aim to manage the pain of feedback to enrich relationships and enhance learning.
Key Takeaway
Developing skills to effectively receive feedback is crucial for personal and professional growth.
📄
Full transcript