Notes on Certified Six Sigma Green Belt Course Overview

Course Introduction

• Offered by Simply Learn
• Overview of the Certified Six Sigma Green Belt (CSSGB) course
• Key features of Simply Learn presented before starting

Course Objectives

After completing this course, students will be able to:

• Discuss basics of Six Sigma
• Describe activities of the Define phase
• Explain tasks performed in the Measure phase
• Perform data analysis and hypothesis testing in the Analyze phase
• Identify Improvement actions in the Improve phase
• Define efficient operating levels for KPIV and KPOV in the Control phase

Course Structure

• Body of Knowledge aligns with ASQ
• Table of contents aligned with ASQ version due in 2014
• Course applicable to 70 sectors including IT, manufacturing, healthcare, etc.
• Focuses on eliminating defects to deliver quality consistently

Certification Overview

• Six Sigma Green Belt is first step towards professional Six Sigma certification
• Operates under the supervision of a Six Sigma Black Belt
• Prepares for leading projects in process improvement

Target Audience & Prerequisites

• Designed for professionals in process improvement teams
• Prerequisites: 2-3 years of work experience in any sector

Value of CSSGB

For Professionals

• Knowledge of Six Sigma tools
• Data collection and analysis
• Leading Green Belt projects
• Identifying gaps in processes

For Organizations

• Identify root causes of problems
• Eliminate defects and process variation
• Address key business requirements
• Gain competitive advantage

Course Lessons

• Six lessons plus two case studies included

Exam Pattern

• CSSGB exam consists of 100 multiple-choice questions
• Open book exam
• Conducted year-round across the US; specific months for other countries

Certification Importance

• Validates ability to analyze and solve quality-related problems
• Exam duration: 4 hours; no prerequisites required

Historical Context

• Six Sigma emphasizes continuous improvement through DMAC method
• Pillars of Six Sigma: Change empowerment, seamless training, top management support

Process Understanding

Definition of Process

• Series of steps to produce a product/service
• Components: Input, process steps, output, feedback

Working of Six Sigma

• Management strategy for quality improvement
• Emphasizes statistical methods

Sigma Level Chart

• Six Sigma quality means 3.4 defects per million opportunities
• Importance of maintaining quality in processes

Lean Principles

Lean Focus

• Eliminates waste (Muda), unevenness (Mura), and overburden (Muri)
• Seven types of waste identified in lean methodologies:
  • Overproduction
  • Inventory
  • Defects
  • Motion
  • Overprocessing
  • Waiting
  • Transport

Lean Process Steps

1. Identify customer value
2. Value stream mapping
3. Differentiate push vs pull processes

Design for Six Sigma (DFSS)

• Methodology ensuring new products/services meet customer requirements
• Uses tools like Quality Function Deployment (QFD) and Failure Modes and Effects Analysis (FMEA)

DFSS Processes

• IDOV: Identify, Design, Optimize, Verify
• DMADV: Define, Measure, Analyze, Design, Verify

FMEA

• Identifies potential failure modes and their impacts
• Risk Priority Number (RPN) is used to prioritize risks

Summary of Key Concepts

• Six Sigma aims for near-perfect quality; focus on eliminating waste
• Lean methodology works to reduce NVA
• DFSS ensures alignment with customer needs using systematic tools

Conclusion

• Focus on continuous improvement and quality management in all processes.