Advent Health Orlando Nursing Student Orientation

Introduction

• Advent Health began as the Florida Sanitarium in 1908.
• Initially cared for tuberculosis patients off Lake Estelle.
• The Orlando campus has expanded significantly.
• Now includes multiple campuses like Altamonte, East Orlando, Apopka, Kissimmee, Winter Park, and more.
• New freestanding EDs coming up: Lake Mary, Winter Garden, Waterford Lakes, Lake Nona.

Mission and Vision

• Faith-based, Seventh-day Adventist organization.
• Mission: Extend the healing ministry of Christ.
• Vision: Whole person care — exceptional, connected, affordable, viable.

Core Values

• Quality and Service Excellence: Aim to be the best healthcare organization.
• Community Well-being: Involved in community service and grants.
• Ethical Standards: High integrity and stewardship, inclusiveness in workforce mirroring patient diversity.

Service Standards

• Keep Me Safe: Ensure patient safety.
• Love Me: Kindness and respect for all.
• Make It Easy: Simplify processes for easier patient understanding.
• Own It: Take responsibility for actions and errors.

Creation Life Philosophy

• C: Choice
• R: Rest
• E: Environment
• A: Activity
• T: Trust
• I: Interpersonal Relationships
• O: Outlook
• N: Nutrition

Accreditation

• Accredited by DMV instead of the Joint Commission.
• Focus on process improvement and government mandate compliance.

Communication

• Eye Care Framework: Introduce, Connect, Anticipate, Reinforce, Extend.
• Service Recovery with ACT: Acknowledge, Correct, Thank.
• Today's Plan: Communication tool for questions and personalized care.
• S-BAR: Situation, Background, Assessment, Recommendation for professional communication.
• Interpreter services available for non-English speakers.

Safety and Infection Prevention

• Patient Identification: Use two identifiers — name and birth date.
• Medication Administration: Guidelines for student nurses, including supervision requirements.
• Hand Hygiene: Follow five moments of hand hygiene.
• PPE: Specific protocols for different types of precautions (contact, droplet, airborne).
• Infection Prevention: Protocols for CLABSI and CAUTI prevention.

Code Awareness

• Various codes (e.g., Code Red for fire, Code Pink for child abduction) and their protocols.
• Fire Safety: Use the RACE and PASS methods.

Clinical Preparation

• Issuance of Advent Health Orlando badge and computer access.
• Logging In: Process for initial computer login and resetting passwords.

Additional Info

• Parking: Information varies by campus; follow clinical instructor guidance.
• Resources: Access to hospital policies and procedures for clinical reference.

Closing

• Importance of how students make patients feel, referencing a quote by Maya Angelou.
• Gratitude for attending the orientation and encouragement for clinical experience.