Building a Custom CRM with Bubble

Jul 29, 2024

Building a Custom CRM with Bubble

Overview

  • Goal: Create a custom CRM similar to Salesforce without coding using Bubble.
  • Demo: Preview of the CRM functionalities to be built:
    • Account settings management.
    • Inviting team members.
    • Customer management (add, filter and view).
    • Dashboard with visual sales summaries.

Key Features of the CRM

  • Account Management

    • Admin can manage personal and company details.
    • Ability to invite team members to the sales organization.
  • Customer Management

    • Dashboard to view all customers under the user's company.
    • Add new customers through a simple form.
    • Filter customers by name or status.
    • View detailed activity on each customer.
  • Sales Dashboard

    • Visual representation of leads, closed customers, and lost customers.
    • Real-time total sales values and filters by date range.

Introduction to Bubble

  • No Code Tool: Bubble allows building applications without writing code.
  • **Feature Set:
    • Create a custom database
    • Design interface
    • Visual workflows
    • Third-party service integration**
  • Advantages of using Bubble over other no-code tools that require multiple integrations.

Database Setup

  • Core Concepts:
    • Data Types: Represent entities (e.g., User, Company, Customer, Activity).
    • Data Fields: Attributes of each data type.
  • Privacy Rules: By default, users can only see their own data; adjust when needed.

Custom Database Structure:

  • Data Types:
    • Users, Company, Customer, Customer Activity.
  • Data Fields: Each data type includes necessary fields (e.g., user name, company logo, customer contact details).
  • Option Sets: Predefined lists for fields like account type and customer status to ensure data consistency.

Building the CRM Interface

  • Creating the CRM Page: Use container layouts to structure the page vertically.
  • Adding Functionalities: Include group elements, repeating groups to display customer information.

Navigation Menu:

  • Build a navigation bar with filtering capabilities.

Creating Customer Management Features

  • Add New Customer Pop-Up
    • Input fields to gather customer data and add into the database.
    • Create a button to trigger the workflow that adds the customer.
  • Filter Functionality
    • Allows users to filter displayed customers by account name, status, or deal stage.

Individual Customer Page

  • Create a dedicated page to display full details about each customer, with the ability to edit or delete customer data in upcoming modules.

Wrap-Up

  • Future Steps: Continue building features, including editing customer details, navigation menu, and sales dashboard visualization.
  • Resources: Link to further detailed learning on building with Bubble is available in the description.

Concluding Thoughts

  • Emphasize the ease of building with Bubble and the advantages of the no-code approach.