Dyson Ball Animal 2 and Dyson Multi-Floor 2 Maintenance

Common Complaints

• Loss of Suction: Often due to blockages in the vacuum.
• Shut-Off Situation: Caused by a thermal switch shutting off to prevent motor damage from blockages.

Main Causes of Issues

• Blockages in various parts of the vacuum.
• Regular cleaning can resolve these issues.

Deep Cleaning Process

Brush Roll

1. Remove Brush Roll:
   • Flip vacuum over.
   • Pull on the latch to detach.
   • Be cautious of the plug when reattaching.
2. Inspect for Blockage:
   • Use scissors to cut hair built up around the brush roll.
   • Check for additional blockages in suction areas.
3. Reassemble:
   • Align tabs and slots carefully to reattach the brush roll.
   • Ensure flush alignment for proper function.

Cleaner Head

• Reattach Cleaner Head:
  • Clip needs to face the correct way when attaching.
  • Ensure outlet is lined up properly before applying force to snap in.

Dust Canister

1. Open Dust Canister:
   • Push down on the lever to open the clear band.
   • Access the cyclone release button.
2. Clean the Cyclone:
   • Use a damp cloth for cleaning (avoid excess moisture).
   • Clean the mesh area which can clog and cause suction loss.

Hose Inspection

1. Remove and Inspect Hose:
   • Pull the tab to remove the hose for visual inspection.
   • Check for breaks and blockages.
2. Replace Hose if Necessary:
   • Original parts recommended; check legitimate sources for replacements.

Filters

1. Accessing Filters:
   • Filters are washable; turn the screw mechanism counterclockwise to remove.
2. Cleaning Filters:
   • Canister Filter: Soak in cold water, squeeze until water runs clear, let dry for 24 hours.
   • Main Filter: Rinse under cold water, do not squeeze, also let dry for 24 hours.
3. Reattach Filters:
   • Align properly and rotate clockwise until clicked.

Important Notes

• Ensure filters are fully dry before reinserting to avoid water damage to the motor.
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