Business Studies Paper 1 Revision

Welcome to the Grade 12 Business Studies revision session focused on Paper 1, specifically on Business Operations.

Learning Outcomes:

• Understand the structure of the Business Studies Paper 1.
• Know the main topics assessed.
• Be able to interpret questions in Sections B and C.

Structure of the Paper:

Section A:

• Compulsory Short Questions
  • Allocated 30 marks, approximately 20 minutes.
  • Includes 1.1 Multiple Choice, 1.2 Choose the Correct Word, and 1.3 Matching Items.
  • Covers Business Environment and Business Operations.

Section B:

• Answer Any Two Questions (Q2, Q3, Q4)
  • Allocated 80 marks, approximately 70 minutes.
  • Q2: Business Environment.
  • Q3: Business Operations.
  • Q4: Combination of Business Environment and Operations.
  • These are 'M type' questions.

Section C:

• Essay Type Questions
  • Choose one question.
  • Allocated 40 marks, approximately 30 minutes.
  • Q5: Business Environments.
  • Q6: Business Operations.

Main Topics for Paper 1:

Business Environment:

• Impact of recent legislation on business.
• Business strategies.
• Business sectors and their environments.

Business Operations:

• Human Resource Function.
• Quality of Performance.

Strategies for Essay Questions (Focus on Q6 - Business Operations):

• Topics: Human Resource Function and Quality of Performance.
• Study both topics thoroughly.
• Essay structure: Introduction, Subheadings, Conclusion.
• Ensure your response is relevant to the specific question.

Exam Handling Tips:

• Quote from scenarios when required.
• Ensure understanding of recruitment procedures, selection processes, and induction programs.

Detailed Topic Breakdown:

Human Resource Activities:

• Recruitment: Internal vs. External, components of job analysis.
• Selection: Procedure, screening, interviews.
• Induction: Purpose, aspects, and benefits.
• Placement: Procedure.
• Salary Determination: Piece-meal vs. time-related.
• Fringe Benefits: Examples, impact.
• Legislation Impact: Understanding laws affecting HR.

Quality of Performance:

• Quality Concepts: Control, assurance, management, performance.
• Business Functions: Contribution to performance.
• Total Quality Management (TQM): Elements and their impact.

Exam Questions Practice:

Typical Questions on HR and Quality:

• Recruitment Example: Identify recruitment type, quote supporting evidence.
• Induction Example: Quote aspects included in a program, advise on benefits.
• Quality Example: Differentiate between quality management and performance.

TQM Elements:

• Identify tqm elements from scenarios, discuss their impact.

Summary:

• Review the structure of exam papers and question types.
• Be familiar with HR activities and Quality of Performance aspects.
• Interpret and respond accurately to exam questions.

Remember: Study consistently, don’t wait until the last minute. Best of luck in your exams!