Buying and Selling Used Starlink Dishes Guide

Feb 14, 2025

Guide to Buying and Selling Used Starlink Dishes

Overview

Websites like eBay and Facebook Marketplace are popular platforms for buying and selling used Starlink dishes. This guide provides comprehensive information on safely buying or selling a Starlink kit in the used market.

Selling a Starlink Kit

Steps for Selling

  1. Write Down Your Starlink Identifier

    • Kit Number: Common identifier, found in your Starlink account portal or on the shipping box.
    • Dish Serial Number: Located on the bottom of the mast or dish.
    • Terminal ID Number: Found in the Starlink app under the 'Advanced' section; begins with 'UT'.

  2. Cancel Your Starlink Service

    • Ensure all orders and bills are paid.
    • Cancel through the account portal by selecting 'Manage' and then 'Cancel Service'.
    • Note: Hardware transfers are not allowed until 90 days post-activation or 120 days post-purchase.

  3. Transfer Your Dish

    • Use the account portal to manage and transfer your dish.
    • Confirm acceptance of transfer conditions; service stops immediately.

  4. Pack Up the Hardware

    • Include dish, mount, cable, router, power cord, and power supply.
    • Factory reset the router and mesh nodes if included.

  5. Provide Starlink Identifier to Buyer

    • Exchange payment and ID number simultaneously.
    • Buyer must activate hardware via Starlink.com/activate.

Buying a Starlink Kit

Steps for Buying

  1. Collect the Starlink Identifier

    • Verify seller provides a valid kit, serial, or terminal ID number.

  2. Activate Service

    • Go to Starlink.com/activate and enter the identifier.

  3. Choose Your Service Plan

    • Enter your address to view available plans.

  4. Complete the Order Process

    • Fill contact, billing information, and place the order.

Tips for a Smooth Transaction

  • Use buyer protection on platforms like eBay.
  • Verify the condition of the dish and ensure it can connect to satellites and the internet.
  • Confirm seller's account status (active or canceled).
  • Share the guide with buyers/sellers for mutual understanding.

FAQs

  • Transfer Eligibility Error: Subscription must be active for 90 days before transfer.
  • Identifier Errors: Verify correct identifier and cancellation/transfer completion.
  • Scams/Thefts: Possible with stolen or unapproved transfers.
  • Transfer Reversals: Not possible post-activation; reactivation needed.
  • Warranty Transfer: Remaining warranty time transfers with the equipment.
  • International Transfers: Possible if subscription is canceled and service available.

Additional Information

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