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Dashboard Communication Best Practices

Jul 18, 2025

Summary

  • The meeting focused on best practices for turning exploratory dashboards into clear, explanatory communications for business audiences.
  • Two redesign approaches were demonstrated: a quick, focused overhaul, and a more robust executive summary format.
  • Key techniques included limiting color usage, highlighting focal points, and adding context through annotations and updated titles.

Action Items

  • (No specific action items or owners were identified in the transcript.)

Why Dashboards Do Not Always Tell a Story

  • Dashboards are primarily built for exploratory analysis, allowing users to drill down and interact with data to find insights.
  • When presenting insights to others, simply sharing dashboards (or screenshots thereof) is often ineffective; multiple graphs and lack of context make it difficult for audiences to identify key takeaways.
  • Dashboards lack narrative context, forcing audiences to make their own assumptions.

Transforming Dashboards to Explanatory Formats

  • Demonstrated the "where are your eyes drawn" test to identify issues with dashboard focus and clarity.
  • A quick redesign focused attention on one key chart by using color sparingly (highlighting only the main data series) and increasing chart size.
  • Adding context directly on the page—such as clarifying titles and annotations—helped explain the significance of visual elements.

Creating Standalone Explanatory Documents

  • When a dashboard needs to communicate insights without an analyst present, more context should be added, often necessitating an executive summary.
  • A side-by-side summary slide was recommended, with separate sections for retail and non-retail data.
  • The process included updating the slide title to reflect the main insight, adding explanatory text for context and suggested actions, and visual tweaks to ensure clarity and focus.
  • Annotations, data markers, and bolding were used to clarify key points and facilitate scanning.

Decisions

  • Focus on explanatory communication over raw dashboards — Dashboards are useful for analysis but generally not effective for communicating key insights without additional redesign and context.

Open Questions / Follow-Ups

  • Are there additional topics or dashboard examples for future makeover demonstrations?
  • Details and participation link for the "where are your eyes drawn" community challenge were shared for those interested.