Transcript for:
The Most Unprofessional Moment of My Life

The Most Unprofessional Moment of My Life The most embarrassing and unprofessional moment   of my career occurred, and I don't know if anyone  else has felt this way before. I remember that   moment so clearly. I was in that dreadful white,  stark bathroom, holding back my tears because I   couldn't stop replaying the moment where I froze  during an investment strategy presentation. I was   talking to my team; the managing director was  there, and I just froze. My heart was pounding,   I was looking for any word that I could use, but  I couldn't access anything. So, I did the second   worst thing that could happen after freezing: I  rambled. I just said whatever came to mind, and   it didn't make sense. I didn't know what to do. I couldn't   stop crying, and it was the most embarrassing,  unprofessional moment of my career.   1/ Organize your thoughts with structure The CEO of Disney, Bob Iger, famously said,   "Your strategy is only as good as you articulate  it," and mine was really going down the drain. I   wasn't going to let that happen again. After many  years of rabbit holes, trial and error, and very   embarrassing moments, I found there are three  non-negotiable things you need in order to   articulate your thoughts effectively. Number one, you have to organize your   thoughts with structure. This means  putting hierarchy into your ideas,   having a logical flow, seeing connections,  and building connections between ideas.   Number two, you have to prioritize that  structured thought through some sort of   filter. It's important to include things,  but equally important to know what to   exclude. Just saying everything you know  isn't the best strategy to be articulate   and concise. And to be honest, these days,  who has any time or attention to listen to   everything? 2/ Prioritize   your thoughts through filters Three, you have to summarize the key ideas into   easily recallable chunks for your audience as well  as for yourself. So, whenever you're under that   pressure, you don't have to formulate it in your  head by yourself; you already have a preformulated   chunk that you can pull from and articulate. 3/ Summarize into easy to recall chunks   The thing that helps you do all three, if  you've been up for a while, you know what   I'm going to say, is frameworks. If you're  new here, I am Vicky. I've done a bunch of   videos on which frameworks to use. There's the  2500-year-old one that Steve Jobs used, there's   the four-letter acronym that helps you turn ramble  into an immediate structure. I'll put them in the   description below so you can check it out after  this video. And I say after because some of   you have reached out and said, "Okay, they sound  great in theory, but how do I practice them?"   So today, let's take one of my favorite frameworks  and walk through how we can actually practice   it. I use the game that I'm going to show you  today in my course, in my communication cafes,   so you know exactly what to do. I'll give  you all the resources down below.   First, let's talk about the framework, and  today we're going to focus on the one-two-three   framework. This is so simple, right? It  is the one thing, two types, and the three   steps. This immediately helps us prioritize  with one thing, segment with the two types,   and summarize with the three steps. So yeah, just  simply using these three numbers, you can already   add structure to what you want to say. Alright, sounds nice in theory, right? So how   can we actually use this? This is where the  game comes in. I already built a deck with   more than 100 topics, and I'm going to add to  them as we go. And what you're going to do is,   when you see a topic, in 30 seconds come up with  the one thing, the two types, and the three steps.   For example, the topic is ChatGPT. What is the  one thing you want the other person to know   about ChatGPT? Let's say for me, the one thing you  have to know about ChatGPT is that the answers it   gives you are directly related to how articulate  you are. The more articulate you are, the better   answers you're going to get out of ChatGPT. Alright, second, the two types of ChatGPT answers:   one, vague and unhelpful; two, specific and  insightful. And the three steps for getting   specific and insightful ChatGPT answers are:  one, watch my communication framework videos;   two, pick one of your favorite frameworks; and  three, structure your ChatGPT prompt with that   framework to start seeing the difference. And the idea is you want to do these three things   in 30 seconds or less. What you'll notice doing  this exercise is, one, you'll start to see your   circles of competence. In my example, I focus  my answers around communication because this is   where I nerd out. This is where I have a lot of  information and knowledge. For you, it's probably   different. You might be a technologist and you  focus on the technology and how it's different   from all the software we've known before. Or,  you might be really sensitive to trends and   you're talking about the hype and what's real  and what's going to disappear. We all need to   figure out what are our circles of competence,  so whenever we're under pressure, we know where   to look for ideas that we already have. The second thing you'll notice is you actually   engage a different part of your brain. When  you articulate, what happens is usually we   are responding to pressure with our primal part of  our brain, like fight or flight, and that is where   we cannot access any of the executive functions of  our brain. So what we need to do is build evidence   for ourselves that under 30 seconds, right, this  pressure, we are able to think of something. And   once we've built enough evidence for ourselves,  then we ease the response of fight or flight,   and we actually access the prefrontal cortex,  where we do all of the executive functions like   prioritizing, structuring, and summarizing. So this is so crucial, and it comes with practice   because most of us have a habit of, there's  a pressure, we're all tensing up, and that's   something we have to practice to let go. And the third thing you'll notice over time is   your brain is rewired to focus on prioritizing,  organizing, and summarizing. Frameworks use   neuroplasticity to really create a new  way of thinking. And once that happens,   you can easily structure your thoughts as  you go because you've had so much practice,   and we can articulate ourselves and access  those prepackaged ideas so much better.   If you want more frameworks on how to  practice using frameworks, how to structure,   how to organize your thoughts, check out this  video here. And if you want hands-on practice,   check out my cohort links in the description  below, and I'll see you in the next video. Bye.