welcome to crosstalk solutions my name's chris and today we are starting a new journey with a complete setup series on the ubiquity udm pro or dream machine pro now the udm pro is one of ubiquity's sort of all-in-one devices the focus for this series is going to be on complete setup of the udm pro with a home user environment in mind now why a home user environment instead of a business environment it's because in my opinion where the udm pro really really shines is for home users for a business environment it has a couple of drawbacks that i personally would prefer other equipment a little bit more robust equipment equipment that has a little bit more redundancy built in for a business for home users though the udm pro is really great so let's take a quick look at the product page if you're not familiar with this device already 379 dollars for this device and it becomes your firewall it can run unifi protect it can run all of your access points your guest networks and iot network stuff that we're going to set up as part of this series and it also has unify access for access control as well as unified talk for a phone system so i'll put a link to this page down below but the udm pro is one one of the devices that unify and ubiquity are calling their unify os consoles right so what does that mean exactly well essentially there are devices out there such as the udm pro the udm the cloud key gen2 plus is another example where they run what's now called the unify os as the base operating system in the back end and then on top of that base operating system are separate applications so for instance we have unify network which controls your firewalling your wi-fi your network switches and stuff like that we've got unifi protect which is for cameras video surveillance unify access and talk as well the udm pro can have all four of those applications running on unifi os whereas something like the non-pro version the standard udm only has unify network running on top of it so you can see the full comparison online we're not going to dig into this too deeply because this video is going to specifically focus on the udm pro before we dig in though make sure you're following crosstalk solutions on youtube and give us a like both of those things are completely free and it really helps out the channel plus you'll be notified when additional videos in this series are released and you can also follow us on twitter at crosstalk sol to see the stuff that we've got going on on a day-to-day basis and if you just want to buy me a beer there's a link down below to do that too installing a hard drive into the udm pro is really straightforward you simply pop out the drive bay make sure the power is off when you do this by the way and the included drive bay will allow you to install either a two and a half inch or three and a half inch hard drive right here i just have this one terabyte toshiba i think this originally came out of my cloud key gen 2 plus since i don't use this for a live protect environment i don't really need a ton of storage but i would recommend something like a surveillance hard drive either the seagate skyhawk or the western digital purples they come in all sorts of different flavors four terabyte eight terabyte really depends on what kind of cameras you're running and what quality you're recording in now if you're interested in an online calculator for figuring out exactly how much drive space you might need in your udm pro i will put a link down in the description to a really nicely done calculator from zoo fall communications where he allows you to pick your cameras set your recording quality and then it will tell you what kind of hard drive is best suited once you have your hard drive you simply install it in this drive bay and slide it right back in so let's dive in right now i have the udm pro in a factory default state in a factory default state the ip address of the udm pro is 192.168.1.1 so the first thing that you have to do to set up this device is connect your computer to it and then set up your computer in that same network so here we can see i've pulled up my network connections i'm going to right click on my ethernet connection and i'm going to choose properties and i'm going to double click on ipv4 and we can see that i have manually set up my computer as 192.168.1.2 now you don't have to use dot 2 you can use anything from 2 to all the way up to 254. you just can't use dot 1 because that is what the udm pro is by default so we're going to say ok ok and then you can put 192.168.1.1 in your browser bar and you should come up to this page right here that says your connection is not private that's totally okay we're gonna click advanced and proceed and here we are getting started with the udm pro installation wizard alright so they have a message here about how ui is committed to protecting your privacy and security it says our goal is to keep as much of your data off cloud the diagnostics data that we do collect is used to improve performance and stability of the products we deliver to you keeping your personal information private from everyone including us you have the option to opt out of that data from the settings page after setup so we're going to say set up udm pro and let's go ahead and give it a name we're going to call it udn pro complete setup because that is the name of this series we're going to agree to the terms and conditions and say next and then we have a setup type now it allows you to choose personal or business i've tried both and i don't see any actual difference between these two other than when you choose business it asks you some additional questions about the type of business and the size of business whereas for personal it does not ask you those questions i've gone through the complete install using both of these setup types and i did not notice any difference in actually you know in unify os or in unified network or protect so if you know of any additional differences put those down in the comments below but to me these are almost exactly the same other than the questions that it asks you if you select business so we're going to choose personal and say next and now it's going to want us to sign into ui.com now this has been a point of contention for the udm pro you are not allowed to have a local login to this device to set it up right you have to set it up with a ui.com login so we're going to go ahead and log in with our ui.com login and it's now going to ask me for my two-factor authentication token which i highly highly recommend since this is a cloud only login for the udm pro set up two-factor authentication either with something like a uv key like i use or you can use something like google authenticator on your smartphone alright so you may or may not receive this screen when the udm pro takes backups those backups are available even after you factory reset the device so we can see here that i have a couple of backups that i took while i was initially setting up this device in preparation for these videos i'm not going to choose either of these backups though we're just going to go ahead and say continue without backup but in most cases you're actually not going to see this step especially if you just purchased your udm pro and are setting it up for the first time next it's going to ask us about our update schedule how often do we want to update the udm pro for me personally i do not like automatic updates so i'm going to set these to disabled your mileage may vary if you are comfortable with letting the udm pro update itself you can choose if it's daily or weekly and then set a time all right next and here we have configuration auto optimize so i'm going to leave auto optimize on and it says unify network automatically detects and sets the most commonly missed but vital settings for improved wi-fi and network performance so we're going to let this thing be the brains of the operation and we're going to say next now we are starting an internet speed test we can see that i'm pushing about 700 megabits per second which believe me i'm paying for and our upload is capping out at about 40 megabits per second now you can adjust these results to the speeds that you're actually promised from your isp or you can just take these defaults i'm just going to take the defaults that it detected and say next and now we have a summary of our setup and we will click finish okay so we can see here that right after i clicked finished within about 15 seconds or so i have now started getting pings from the internet meaning that we are internet connected so that's good however if you have internet that requires something like a static ip address you might not yet have internet access but i'm going to assume that most home users use dhcp for their internet connection so at this point in the setup when you get this you know how was your experience you should now have internet access so now it's asking us how would you rate the installation experience of your dream machine we'll give it five stars and we'll say omg what an amazing setup wizard submit we are now at the dashboard of the udm pro or at the dashboard of what's called unify os and from here we can see all of the applications that are installed by default we have network installed as well as protect but if we wanted to set up access or talk we'd actually have to click these buttons to set those up you can see the versions that i'm working with right now we are version 6.1.71 on unifi network version 1.17 on unifi protect for the system itself we are version 1.9.3 and your versions may be different depending on when you're actually going through this setup process so before we start diving into adding our devices and access points let's take a look around this interface so we have the dashboard we have our applications we have users where we can add users down here at the bottom those users can be used for basically all of these other applications right so you can create users that can view cameras and unify protect you can create users that can have a phone in unified talk or can have access to a door in unify access all of that is done through the users right here and a user that you create is essentially shared across all of these unify applications by the way a shortcut to all of this stuff is always up here with these nine dots if you click these nine dots you can click this udm pro complete to get back to this dashboard you can choose an individual application and it's all there's also a shortcut to users and settings so now let's take a look at the unify os settings and here we can see device name wan ip gateway ip etc etc we can see the performance statistics for our device we can see the hardware for the device and then down here we can see the storage and capacity if we click on updates it's going to tell us if the udm pro or unify os needs an update in my case mine is completely up to date but i have a couple of applications that are not up to date so the first thing that we want to do here is get our applications up to date so we're going to choose unify network first we're going to say update and now we're up to date that took about two minutes to run the unify network update let's now update unifi protect as well and protect is now updated as well we're on version 1.18.1 as of the release of this video if you look a little bit further down these are where you can change your auto update settings so remember during the wizard we turned off auto updating but if you ever want to make changes to those settings you can do that down here in the auto update section if we click on location and time this allows us to set our exact address as well as our time zone and if we come over here to advanced we can rename the device we can turn on ssh which i actually recommend there are some instances where you may need to get into the device via ssh for instance if an application update crashed that application you want to roll it back to a previous version or something like that it's just always helpful to have ssh access so let's go ahead and turn on ssh access and you want to give it a nice strong password that you're going to remember and click confirm now you can also turn on remote access right so this will allow the device to reach out to unified.ui.com and show up as a device that can be configured through that portal it's a really nice way to be able to configure your home network from anywhere in the world and you don't need to open up ports through to your udm pro to do so however keep in mind that you are now connecting out to a cloud-based application and so if you do not like that you have control of your device through a cloud-based application you can disable remote access but i would strongly recommend creating a local administrative user on the udm pro first before you do that scrolling down a bit we can restart the device power it off do a factory reset download a support file that's if you call in to support and they ask you to download a support file that's where you do it right here or you can restore a backup and then at the very bottom we have our backup configuration this is where we turn on backup of the device you remember when we went through initial setup wizard we saw those backups were available even after a factory reset so this is a really good idea to have these backups turned on you can run a manual backup by clicking back up button right here or you can schedule a backup or i've got mine set by default at monday at 12 a.m i'm actually going to change that to sunday at 12 we'll say 1 a.m instead and confirm okay let's pop over to our users now and as i was talking about earlier so i have one user in here already i also want to add a local administrator just in case i ever need it so we're going to say add user for role we want to choose super admin and local access only so we're going to call this super admin the name that i'm going to give it is unify admin and then i'm going to give it a nice strong password employee id and group settings that's stuff that we don't need to deal with right now so we're just going to add our user and say add and now we have a new super admin user that we can log into the device locally with that's going to do it for this video in our next video we're going to start digging into unifi network and setting up some devices and going through the initial configuration steps of that application if you guys have suggestions for what you would like to see me cover as part of this udm pro series make sure you put those suggestions down below i read every single comment that comes into youtube alright i hope you enjoyed this video remember to like and subscribe it's absolutely free and we will see you in the next video you