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Guide to AUT Login Issues

May 24, 2025

Auckland University of Technology Login Issue

Summary

  • Context: This page appears when there is an issue with accessing a secure web site or application, possibly due to incorrect navigation actions.
    • Common causes include:
      • Using the Back button while browsing a secure site.
      • Bookmarking the login form instead of the actual desired page.
      • Using links created by others who made similar mistakes.

Potential consequences

  • Errors may occur on some browsers.
  • Users might be redirected back to the web site they attempted to leave.

Recommendations

  • Do not bookmark the login form; instead bookmark the actual page you want to access.
  • Be cautious of using the browser's back button while on secure sites.

Support

  • For further assistance, contact the ICT Service Desk:
    • Phone: (09) 921 9888
    • Website: ICT Help

These notes provide guidance on handling common web access issues specific to Auckland University of Technology's secure sites. Consult the ICT service desk for persistent issues.