would you like to provide real time frequently Asked question support to your users well let me show you how with jot form's AI agents hey J formers welcome back I'm Kimberly and like I mentioned if you're wanting to provide real time FAQ support you can absolutely do that with jotform AI agents and you can do that by giving it a database to pull from so that way the AI answers the questions instead of you having to take that time so for this example we are going to pretend that we are a hotel at the very top we have this hotel feedback form go ahead and edit this form so you can see what it looks like we have name phone number email some check-in information some general information kind of like an evaluation form of course so I'm going to head back and from my forums I'm going to jump over to my agents Next Top leftand Corner we're going to create a new agent and you can see we can either start from scratch we can start with a form we can utilize a template or we can clone ourselves for this example I'm going to go ahead and use that form that we just looked at let me choose that hotel feedback form and then create an agent now as you can see we land in the design tab so if we wanted to change anything about the way that this looks or even our Avatar we can do that in this screen but for right now I think I'm good with all this let's train our AI to answer some really awesome questions so up in the top we're going to jump to that middle tab which is going to be train then on the left hand side we're going to choose knowledge knowledge base now from here you can see we have four different options so the first one is going to be knowledge so we can type in specific things that we want our AI model to know if I head back we can choose a link so if we have an FAQ portion of our website we can do that if we have a PDF document we can give that to our AI agent or we can provide individual questions and the answers to those questions but I'm going to go ahead and head back and I'm I'm going to use the link option and I'm going to use a hotel's website's FAQ to pull some real time information for us and we'll go ahead and crawl that website now the great thing about this is it's not just going to pull from that one page we get to choose up to 10 pages from that website for it to crawl from us which is great so we automatically have that FAQ but we can go ahead and scroll down maybe the pet friendly I definitely want to know about spa and fitness services and we can see right up here the amount of pages that we have chosen and we can also add information about the guest rooms we can also add in the menu maybe some tours maybe some sporting events maybe a little bit about the neighborhood and accessibility is always nice all right so you can see once we chose that 10th one everything else gred out so we can go ahead and crawl those 10 pages and you can see once they are successfully crawled they change from yellow to green and if we choose these six plus sub Pages we can see which ones have crawled and which ones are still in process looks like we are completely done now perfect so let's go ahead and give this a preview so it says hello I'm Luna your friendly AI feedback assistant how can I help you today we can provide Hotel feedback which is the form that is attached if we want we can explore Wellness Services we can discover pet friendly options or we can type our question down at the bottom so I'm wanting to know let's do what are your spa services now we know that we do the wellness up there but I want to know what their spa services are perfect we also have that phone number to give them a call let's say can I bring my dog yes pet friendly no size restrictions they have a pet fee of $100 a night per pet per stay do you offer concierge services let's ask about the restaurant all right we have the blue mermaid perfect and you can see how easy this is I'm literally just asking questions and it's giving answers pulled from the fa document from the website that I gave it now up at the Top If I go back up we can choose to provide Hotel feedback and it's going to start pulling from that feedback form so you can see here please provide your full name so we can provide you that feedback and it really is as simple as that if you have any questions about how to provide real time FAQ assistance to your users let us know Down Below in the comments if you like this video and you got some value hit that like button and don't forget to subscribe and turn on the Bell so you get a notification every time we put out a new video I'll see you next time [Music]