Transcript for:
Non-Financial Motivation Methods

surprisingly it's not just money that  motivates people to perform at work   this video looks at the top 10 methods of  non-financial motivation that are used in   the workplace to motivate employees  let's see which one you think is the best job rotation is when changes are made to an  employee's role on a regular basis with a team   of employees rotating from one function of the  business to the next the aim of this is to make   their job less repetitive and increase motivation  as employees are continually developing new skills   knowledge and experience however job rotation  also has the potential to demotivate employees   if it is not managed correctly especially  since employees may always feel like they are   starting again when they are rotated onto a new  department or role which may lead to them being   less productive alongside a decrease in quality  due to the employees being unskilled initially   however over the long term job rotation has a vast  array of potential added benefits to the business   such as the team of employees becoming  multi-skilled and flexible across a wide   range of roles which can then lead to increased  quality standards and levels of productivity job enrichment is when employees are given additional  responsibilities and authority within their role   the logic behind this approach is that employees  will feel more motivated as they have been given   more additional responsibility and authority  as a reward for their performance which in turn   can increase productivity and the employee's  loyalty to the business over the long term   therefore decreasing the staff turnover however it  is important to be aware that job enrichment can   have the exact opposite effect if applied to the  wrong employee this is because they may not want   the extra responsibility or find it overwhelming  which can then lead to the employee becoming   demotivated therefore productivity decreases  and ultimately they may leave the business   empowerment is centered around providing employees  with more autonomy and freedom in the workplace   and it can be a very effective motivator for  employees it is typically achieved through   providing employees with greater responsibility  and the authorisation to make certain decisions   empowerment effectively provides employees  with more control over their working lives   which increases their sense of worth  and leads them to feeling valued   this can then lead employees to be more  productive focused and loyal to the business   usually empowerment is not used as a tool to  motivate new or unskilled employees initially   and generally happens over time this is as the  employees experience and knowledge of the business   and its processes develop so does the level of  empowerment they are given however when recruiting   empowerment is sometimes utilised to attract top  talent with the promise of autonomy freedom and   key responsibilities in their role if they join  the business consultation is when employees are   involved in the decision making process and are  urged to provide their opinion on a wide range of   business matters this typically leads to employees  feeling more valued by the business and more open   to change when it happens as they feel part of the  process which naturally increases the motivation   levels of employees and their commitment to the  business however if over time employees start   to doubt the consultation process for example  they keep providing their views when asked but   they never see their viewpoints put into action  this could have the reverse effect leading to   employees disengaging in the consultation process  and their motivation is then likely to decrease   job enlargement is a very simple method which  managers use to motivate employees by delegating   more complex tasks to them often above or beyond  their usual role it's seen as a reward for their   performance and recognition of their skills  knowledge and experience this is typically used   when employees appear bored and unchallenged in  their roles or not stimulated by the task in hand   the logic behind this is that the employee will  be stimulated and challenged by the increase in   their workload and the range of tasks which then  increases their levels of productivity and job   satisfaction however job enlargement is typically  seen as a short-term solution to increasing   employees motivation as over time employees will  naturally start to be delegated similar tasks   and the challenge and stimulation will decrease  also employees may react negatively to job   enlargement as they don't want the extra work  and can find the workload overwhelming which   then leads to the employee being demotivated their  productivity decreasing and ultimately they may   leave the business placing employees into teams  can be an effective method of motivating employees   by setting the team specific targets challenges  and even the chance to compete against co-workers   in opposing teams can really stimulate and  engage employees on the task it is important   that these teams of employees have some level  of control over the way they work by being given   autonomy and authority to achieve the target set  solve problems and make decisions along the way   the logic behind team working as a non-financial  motivator linked closer to elton mayo and the   hawthorn experiment which found that  employees levels of motivation increase   when they feel part of a community and work  alongside others who are striving to achieve   shared goals rather than working in isolation  this not only increases the motivation levels   of employees but also the productivity quality  and job satisfaction of all of the team members   however it is crucial these teams are managed  effectively as there is an increased risk of   conflict due to factors such as members battling  one another for dominant roles within the team   and placing blame on each other should they  fail to achieve their targets if conflict is   not managed effectively it can have a detrimental  impact on motivation and the additional factors   mentioned above of all team members not just the  ones who are directly involved in the conflict   flexible working is becoming more of a prominent  factor and expectation from employees as the years   pass by but it can have great benefits for  a business in terms of the increased levels   of motivation commitment and productivity  they receive from their employees in return   flexible working is common in situations such  as the business employing working parents   who they may allow to work around their  child's school timetable or part-time   students being able to work around their  studies and given time off around their exams   typically employees feel very valued and  appreciated when working for a business   which offers flexible working also flexible  working is not just limited to shift patterns   but can also be linked to allowing employees  to choose where they work such as from their   home rather than the office a major drawback for  businesses is that they can't manage employees or   monitor their performances closely especially  when they work from home which has led to some   businesses going to extreme lengths to monitor  and micromanage employees who work from home   this can unfortunately break the relationship  and trust between the business and employee   which naturally decreases the employees  motivation and job satisfaction   therefore for flexible working to  be an effective method of motivation   it is crucial that there are high levels of  trust between the business and the employee   training is typically provided to employees  either on the job or off the job it can be a   very effective method of motivating employees as  they feel valued because the business is investing   time and money into their personal development  this also has a variety of benefits to the   business as the employees skills knowledge and  qualifications are improving which then leads to   a higher quality of work increased productivity  due to the fact that the employee is more competent   and feels more confident in their role however  there is a risk that employees may become too   qualified and skilled for their role which can  lead to them becoming demotivated over time   due to the lack of challenge which can then lead  to the employee leaving for a promotion elsewhere   such as a competitor on the back of the  business's investment in their development   the style of manager that the employee works for  will usually have a huge influence on their levels   of motivation in the workplace however there  are lots of management styles to choose from   and which style would be effective is all  dependent on the situation and the employees   if we use the examples of autocratic and  democratic approaches to management we can   see where these two common styles will be most  effective for motivating employees the autocratic   style is very direct with the manager making all  the key decisions telling employees what to do   and expecting them to comply this style tends  to be effective on new and unskilled employees   who need clear direction and guidance however  whilst this can be effective for productivity   in the short term it can be very detrimental  to the employee's motivation over the long term   due to employees not feeling valued or that  they have any influence in the business   whereas the democratic style encourages employees  to get involved in the decision-making process   by asking for their opinion and taking their  viewpoints on board before making the actual   decision this style tends to be effective  on experienced and skilled workers and can   have a positive impact on employee motivation  over the long term as they tend to feel more   valued and involved which in turn increases  their commitment and levels of productivity   providing employees with additional benefits  such as free food access to an on-site gym   and recreational areas during downtime can have a  real positive impact on their levels of motivation   when provided with perks such as ones mentioned  above employees often feel valued by the business   which usually decreases workplace  stress and increases employee morale   ultimately this can result in a happier workforce  which is more productive and loyal to the business   however offering employee benefits and perks  is not always feasible for many businesses and   the types of employee benefits and perks that a  business can offer typically depend on the size   of the business itself due to the cost and  logistical implications of implementing them   so there you have it that's our top 10  non-financial methods of motivating employees   let us know which one you think is the  best and the most effective just comment   below and if you're not already remember to get  subscribed for our latest business studies content   and give the video a like if you found  it useful all the best see you soon