Smart Tiles 3D Operator Training Session

Introduction

• Purpose of the Software: To help customers in selecting tiles.
• Customers often don't understand how tiles will look in their home.
• Providing accurate information to the customer through the software.

Using the Software

• Selecting the Right Tiles for the Customer:

  • Displaying tiles in bathrooms, living rooms, etc.
  • The software provides the user the ability to show different tile options to the customer.

• Finding Tiles:

  • Using the search bar to find tiles.
  • Searching for tiles by applying size filters.

Displaying Tiles

• How to Show Tiles to the Customer:

  • Showing tiles in video or 360-degree view.
  • Creating a video for the customer that displays the entire design.

• Sharing Options:

  • Sending information to the customer via SMS.
  • Sharing videos and other content.

Tile Design Management

• Changing Designs:

  • Showing live changes made by the customer through the software.
  • Experimenting with different patterns and colors.

• Editing Tools:

  • Cutting tiles and reintroducing them.
  • Using editing options to create designs according to the customer's desires.

Conclusion

• Improving Customer Experience:

  • Providing a unique and attractive experience for the customer using the software.
  • Making changes in the design and patterns as per the customer's requirements.

• Final Thoughts:

  • Explaining to the customer how the software can be beneficial for them.
  • Encouraging the customer to choose our tiles.

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These notes will help in improving the customer experience and understanding the use of the software.