Top HR KPIs to Track

Introduction

• Presenter: Josh, Founder of HR University
• Objective: Discuss important HR Key Performance Indicators (KPIs) to track.
• Note: Subscribe to the HR University channel for more lessons.

Key HR KPIs

1. Employee Retention

   • Measures happiness and job satisfaction.
   • High retention = happy employees; low retention = possible dissatisfaction.
   • Tools: Talent management programs.

2. Employee Satisfaction

   • Indicates job enjoyment and motivation.
   • Measured via surveys (Qualtrics, SurveyMonkey).
   • Focus areas: Work culture, role satisfaction, feeling valued.

3. Time to Hire

   • Time taken to fill an open position.
   • Indicates recruitment process efficiency.
   • Long duration may require reviewing job description or skill set requirements.

4. Recruitment Costs

   • Total money spent on recruiting new employees.
   • Formula: Total recruitment expenses / number of hires.
   • Includes: advertisement, agency fees, interviews, onboarding.

5. Absenteeism Rate

   • Number of days employees are absent.
   • Indicates impact of absences on deliverables.
   • Tools: Attendance management software.

6. Employee Turnover Rate

   • Measures employees leaving voluntarily or involuntarily.
   • High turnover = potential work environment issues.
   • Formula: Number of employees left / average number of employees.

7. Employee Productivity

   • Measures work output over a period.
   • Tools: Tracking software (Asana, Terramine).
   • Indicates top performers and those needing guidance.

8. Training Effectiveness

   • Measures success of training programs.
   • Tools: Surveys and performance assessments.

9. Benefit Administration

   • Assess if benefits meet employee needs.
   • Tools: Self-service portals (Zenefits).

10. Overtime Hours

    • Time spent beyond contracted hours.
    • Indicates workload and health impact.
    • Tools: Time tracking software.

11. Employee Engagement

    • Measures how engaged employees are with their work.
    • High engagement = better performance, lower turnover.
    • Tools: Anonymous polls and surveys (Poll Everywhere).

12. Employee Net Promoter Score (NPS)

    • Likelihood of employees recommending the company.
    • High NPS = strong company culture.
    • Formula: % who recommend - % who don’t.

13. 90-Day Failure Rate

    • Employees leaving within the first 3 months.
    • Indicates issues in recruiting or company culture.
    • Formula: Number of employees quit in 90 days / total recruits.

14. Training Costs per Employee

    • Money spent on employee training.
    • Formula: Total training expenses / number of employees.
    • Assesses the ROI on training programs.

15. Diversity Metrics

    • Assesses organizational diversity.
    • Measures: Gender in management, ethnic diversity, etc.
    • Tools: Applicant tracking systems.

16. Workplace Accidents

    • Number of workplace accidents over time.
    • Indicates safety levels and areas for improvement.

Conclusion

• Summary of critical HR KPIs.
• Encourage audience interaction via comments.
• Reminder to like and subscribe for more HR lessons.
• Presenter: Josh, Founder of HR University.