with this over to you teimo thank you Lissa and hello everyone let's take a look at how you can unlock business Innovation with sap business technology platform what is sap business technology platform well first and foremost it's an integrated business focus Cloud platform that we use for our own technology strategy so it's the foundation that we're using to harmonize and integrate our application portfolio and create the next generation of endtoend applications and solutions including artificial intelligence and of course we make the platform available directly to you and to our partners so that you can innovate and create new business processes it's a cloud platform built for business so it has all of the functionality you need to unlock business potential so there's application development data and analytics uh plan integration and artificial intelligence but rather than go deep into all of those technical details I instead would like to take a look at how the platform can help you unlock business Innovation basically no matter where you are on your Innovation Journey today sap btp can help take you to the next level so this is a very simplified view but it gives you an idea of some of the common steps that we see in our customer deployments so preparing for modern Cloud architectures implementing a strong data Foundation innovating faster and then reimagining the future possibilities not notably again with artificial intelligence so what I'd like to do in this presentation is take a look at each of those in turn I talk about what's new and exciting and different in each area Illustrated with some real life examples so first preparing for the cloud future the theme of this webinar series now we know that not everything is going to move to the cloud and that there will be a long transition but it's also clear that the Paradigm has flipped all new innovation in our industry is born in the cloud so this means that the cloud will be the heart of your future systems at some point in the future connecting where necessary to whichever systems have to stay on premise for security legal customization or compliance reasons our job at sap is to help you with the right pragmatic Cloud strategy for your business needs and sap btp is a key enabler for both rise with sap to help you move existing systems and customer applications to the cloud with sap public or private Cloud espo Hannah and for grow with sap for Green Field implementation so typically for mid-market customers although the size of customers are getting bigger and bigger and that's focused on sap s for Hanna public cloud in both cases sap business technology platform is a key enabler it provides you with the tools you need for data migration data governance testing integration Master data and more along with our partners everything that you need to be successful and one exciting new opportunity in this area is the power of the new generative AI tools so for example according to gner they can help do things like analyze your existing applications including any custom code and help convert that to the new environments reducing costs by up to 70% so as we speak we are actively working at sap to synthesize all of the sap best practice knowledge training courses sap community and so on and using that to train an expert model powered by Sap's btp AI Foundation that will be able to help you and our partners Implement faster so like a universal answer question and answer for the sap universe and sa pbtp is a key part of a modern clean Core strategy so I'm sure this is the first not the first time youve heard it but basically every organization has their secret Source they're differentiating business processes and in the past these customizations had to be built into the core Erp system and while that brought big business business benefits it also led to a lot of problems over the years so Innovation tended to be stifled because of the problems with dealing with old code now there's a better approach rather than doing your customizations directly in the core you can do them through open apis using sap btp in the cloud so you get a futureproof platform that lets you benefit from new functionalities immediately without painful upgrades so basically you get more agility the ability to say yes more often to your business users when they come to you and ask for new capabilities it leads to Big long-term cost savings because you can implement the new versions quickly without having to check existing code and it gives you more resilience there are lower risks associated with the upgrades you get better security compliance and it helps future proof your it Investments and overall it's a big step to what the analysts called composable Erp so this is a more modular approach to business systems with ort of Lego bricks of functionality that could be combined in different ways and composability is particularly important when it comes to Future business models when I talk to customers in almost every industry organizations are rethinking how to get closer to customer value for example uh providing you Digital Services on top of existing physical products or more personalization or pricing in new ways with subscriptions or risk RIS sharing all of that requires new customer experience processes new manufacturing Logistics new billing systems and a composable cloud-based platform means that you can adapt quickly to these new opportunities here's a great example this is a winning entry from this year's sap Innovation Awards uh if you'd like to know more you can go and see the more detailed entry at sep.com inovation awards uh bush is currently using using sap ECC and for various complicated reasons they can't yet move to S4 Hannah but the company wanted to introduce a new customer service platform for their thousands of customers across the region so rather than doing custom code in the core they turn to sap btp in the cloud so the new platform helped them replace manual paper based processes with an all-in-one digital platform for customer orders dealer integration warranties and more so for example the claim management system has reduced endtoend processes Time by 72% claims volumed by 57% and the data integration platform has cut development time from 10 days down to two days resulting in much faster onboarding of customers so lots and lots of business benefits by using the cloud for extending existing systems and one of the best things about the new platform is that it's Future Ready When bch do move to s for Hanah in the future they can reuse everything they built using sap btp that was the first opportunity helping you move to the cloud faster and more effectively the next big opportunity involves this um I work a lot with Innovation customers I'm a judge on The Innovation arts and one of the questions I like asking is what would you do differently second time around with your Innovation projects what are the lessons learned and the answer is almost always the same they would have spent more time cleansing and integrating data the reality is that there isn't a company on the planet that doesn't have some form of data quality problems and in order to take a big step forward in Innovation most organizations find that they first have to take a small step back and fix their data foundation so they have to go down into the sewers of their it systems and fix their data Plumbing every organization needs a strong data Foundation the good news is that historically in the past it's been fairly hard to get Executives and CEOs to care about data quality but the ROI of good data is skyrocketing because ai ai means you can get a lot more value out of your existing data and there are new technologies that can help integrate that data more effectively than ever before before in particular there are new data mesh or data fabric approaches that provide a more Federated approach to data basically for the last 30 years or so for technology reasons we've always had to start any kind of data or analytics project by ripping information from the business systems and moving it to a separate environment uh data warehouse or a data lake or a data Lakehouse or a data Cloud but that's like ripping a tree out of the forest and trying to get it grow in a different environment you lose the roots the business context the metadata the connections the hierarchies the security all that work you did in the core systems you have to recreate in the new one it's possible to do but it takes huge amounts of time and effort to recreate all that from scratch now there's a better way we can move the technology to the data rather than the other way around so we leave the data as much as possible where it already is and can still provide powerful realtime analytics so it's about connecting to data rather than collecting it via a sort of semantic layer approach that keeps the business definitions and the workflows at the heart of data management so this is sap data sphere part of sap btp and in this example we can see that a single key indicator say sales order details is actually created from data across multiple different Source systems and those are live data feeds from the underlying tables you don't have to necessarily rip it and put it into a separate environment so SCB data spere it's an open environment it allows biral communication with the data stored in your other strategic systems so it could be that you have a core data warehouse or you have a data Lake and you want to be able to flexibly share information between those different sources so we uh have Partnerships with data bricks Microsoft and aure Google bigquery calibra Confluence data robot and others no matter what strategic platform you have in place today for your data across the organization if you're using sap sap data sphere I believe is a key part of your future strategy sap btp also includes sap analytics Cloud so that provides built-in best practice analytics across your sap applications so if you have SAP systems you are using the uh analytics from sap btp already and we're leveraging the new generative AI Technologies as part of analytics Cloud so for example you can ask questions using natural language so you just type in what's the sales revenue by country and we can interpret that and just give you the answer directly or create a dashboard based on the key indicators that you care about and it's not just about looking at what's happening in the past we're also using machine learning and integrated predictive planning so that you can make more informed insights actionable and I'm sure you've already heard about sap Jewel our uh chat front end that will give you easy access to the all of your different sap functionality but within analytics you'll be able to do predictive planning and simulation so literally just asking questions H you know I'm doing my budgeting what happens if sales goes down by 22% or you know here are the key indicators that I care about please create a dashboard for me um and we've also released sa analytics Compass uh it's another great uh recent addition and that does Monte Carlo analysis of different probable scenarios so a big leap forward in the power of analytics thanks to the cloud and the latest AI technology let's look at a couple of examples the first one is a bright speed they provide internet access in the US they're specialized in Broadband access to revitalized rural communities and they have huge amounts of data and they're storing all that in a big data Lake using Google big query but it was very painful and expensive to replicate all of the terabytes of sap billing data into that one Central environment so they instead turned to sap data sphere as an Enterprise data harmonization layer and it has saved a huge amount of time spent creating and maintaining the data pipelines it's speeded up data loads and it's increased the accuracy of the overall solution so that's bringing all of the existing sap data into their data Lake but at the same time they realize that not everything has to move over to the data lake so in the next phase of the project they're going to make data sphere the Prime data warehousing solution across the landscape for both sap and nonsp analytics and data management so the data lake is not going away they still have lots of unstructured data they need in there but they're having a more strategic overview of all of that thanks to sap data sphere uh again more details at sap.com Innovation Awards uh another example another Award winner Eliah group is an electricity system operator supplying 30 million customers in Belgium and East Germany they needed to do scope 3 sustainability reporting now that's where it's across the whole supply chain your suppliers and customers and it can be hard to get that information before they did it with average values a sort of sophisticated form of guessing now they do it directly using the actual values that they get from their suppliers for example though this is resulted in big increases in accuracy and they use the sap btp platform to collect an analyze all of that information and as we look forward to the future we can look forward to more data magic I love this quote from Arthur C Clark science fiction writer any sufficiently advanced technology is indistinguishable from Magic I spent most of my career working in data and it's one of the hardest things in any organization and we're looking through looking for some real breakthroughs in the coming months and years we're embedding the latest generative AI Technologies into the sap btp Solutions themselves so for example we can help uh start to automate data integration so we can get closer to be able to just say hey I want to connect this system to that system and we understand all the metadata and we can just let the system do all of the complex connections for you or in analytics there are lots of great new opportunities for example to to combine structure and unstructured information in new ways or to help fix your master data all key areas that have been a big problem in the fast when it comes to Innovation all right so that was the second area having a strong data Foundation third area is using sap btp to innovate faster now what's interesting is that for me the last decade or so it really hasn't been technology holding us back from Innovation there's already lots of it's a very powerful Cloud technology you can use today and it works the problem rather has been that organizations lack the time and resources to actually Implement that technology so this leads to it backlogs and lots of dissatisfied business people that would love to introduce new projects but they keep being said no or okay maybe next year so what we'd like to do is help your it teams do more faster so for example uh you can use sap signavio process mining to analyze your existing processes spot the biggest opportunities compared to Benchmark data from other organizations in your industry and then we can give you recommended Integrations and automations using the sap btp tools we have a huge library of pre-built content so automations different Bots for example there's a big library that have already proved their worth in other organizations you can simply take those off the shelf and in a cloud environment we can actually install those for you so here's just an example uh again Innovation Award winner Adidas sells around 300 million pairs of shoes every year uh using over 400 different independent factories and over 45 different countries but it's a very Dynamic environment and they constantly need to uh amend their purchase orders and they needed a faster and less manual way to do that all it takes is a big big Hollywood star like Kendall Jenner or Jennifer Lawrence or Bella Hadid to be seen wearing these iconic added as sber shoes and that results in a surge in demand and then any delays in updating or communicating those changes could lead to lots of problems in inventory shortages MISD delivery dates miscommunications increased cost and so on so they wanted to automate those processes they turned to sap build process automation replacing their repetitive manual processes and this is across sap and third party systems and with big business benefits another nice example at completely different scale is Essen for all food for all now this is a Swiss non-governmental organization a charity that was born during the pandemic to connect the surplus food from the restaurants that are closed down to the people who needed it so it continues to this day providing over 18 tons of food every week to more than 1,600 people who are food insecure including refugees from Ukraine for example and one nice thing about it is they use the AI powered document extraction service of sap btp to help automate the ID checks of the recipients and the volunteers and they also use sap btp to schedule the volunteer working hours so no matter how big your organization you can use sap btp to automate any manual processes that you have today the other thing we can do with sap btp is to speed things up by making your professional developers more efficient now with the extra help of artificial intelligence so earlier this year we launched sap build code with sap Jewel and this lets you type in if you're a developer type in the kind of application you'd like to build so it's like sort of coding using natural language um I'd like this kind of application this is what I'd like it to do and uh build code provides you with not only the code but also the data structures and the test data and everything you need to to get going with the solution so you can do more faster with your existing resources but there's an even bigger opportunity we now have an amazing opportunity to accelerate Innovation by letting business people do more of it themselves in their area of expertise without it and Technology being a bottleneck here come the purple people uh so cool because they're halfway between the red technologists and the blue business people Gartner calls them business technologists or Fusion teams and believe that they will be responsible for the vast majority of Technology Innovation in the coming years why well because basically power users got even more powerful and all of us can now become power users thanks to cloud and no code low code tools business people can not only automate little tasks they can really now create their own endtoend business processes their own composable applications and all of this is being supercharged by artificial intelligence in this area we provide sap build apps for example so business people can create applications using a very intuitive Dragon drop interface with familiar business terms rather than any obscure syntax now one thing is that we're very aware of is that not everybody is ready to be enabled and we don't want to give chainsaws to toddlers business people aren't always aware of all of the security and compliance and legal aspects of implementing Business Systems so we believe the future isn't about low code or procode it's about co- code it's about it and business people working together in a governed environment and this is an area where sap has vast experience and it's a real competitive differentiator for our tools so sap build code and sap uh code app sap build apps working together you give that to the you get buildt apps to the customers they Divine the front end and your developers simply tie it your back end all in a governed environment here's a nice example uh pifp alimos is a Brazilian vertically integrated food company uh and order to provide high quality food the company relies on complex Machinery it operates in over 14 different industrial units and maintenance is key to ensuring reliability and efficiency and the quality of the final food so in the past they used a paper based system for maintenance and they were able to replace that in just a few weeks with a new mobile application using sap build apps the big time and cost savings increased accuracy and a reduction in paper waste so that was the third area helping you do more faster with the latest tools let's look at the fourth area reimagining the new opportunities sap provides relevant reliable and responsible business AI there are already millions of people leveraging Ai and machine learning and applications today and we're embedding AI into everything we do powered by the AI foundation in sap btp working with our huge sap ecosystem of partners with a wide variety of different language models so the embedded AI will mean the the vast majority of AI that you use in your organization will be already provided as part of your sap application we just we have 50 years of experience and know exactly which problems are most easily fixed and improved using AI so it'll just be provided out of the box but behind the scenes what we're using at sap to provide that is the sap business technology platform and of course we also provide it to you to turn your great AI ideas into productive business processes so this is a little bit complex there's lots of different layers I don't really have time to go into huge detail but just to give you a a flavor we have the sap AI services for example the document information extraction algorithm we just saw with um in the Swiss charity it's one of the easiest to use out of the box if you want to get started with AI it's where I'd actually recommend to start you also have data attribute recommendations for things like Master data and so on and so on so we have all of those existing sap AI Services there's a brand new generative AI hub to help you implement new large language models and then these two things down towards the bottom are very important the um Vector engine and the knowledge graph now these increase the relevance and reliability of AI in your organization let's take a closer look first gen a gen AI Hub so this is where you're going to get access to the large language models and these algorithms are only useful if they're grounded in your business context if you can leverage the data that's already in your systems and this is the new interface that allows you to do that so you have a choice of different large language models and you can Implement uh prompts with sort of variables that allow you to integrate your data into the right system output um now to do that two other Technologies are important the first is the vector engine so this is where you take your existing documents and so on turn them into vectors and then you leverage that Vector enery to find similarities and ultimately this results in uh greater accuracy it reduces the hallucinations in your final results the second is the knowledge graft so this acts with the vector engine as part of the creation of your AI prompt and it leverages all of the semantic connections that already exist in your business applications so it's a we're using the right data the right method data at the right time to again increase the accuracy and one thing in that previous diagram as we look for to the Future we're working on the sap Foundation algorithms now this is where we're adapting generative AI algorithms for business data so business data is stored in tables and columns rather than uh text and so we're working on creating a foundation AI uh layer that you we will be able to leverage in the future so for example looking forward you want to uh support your new business model selling Digital Services well there are lots of other organizations that have already made that transition we should be able to help you find what are the new business processes you need based on your existing systems and what you're trying to do as you look forward to Future in general it it's more about automated automation so this is where we use all of the Power of information and the AI in your system to provide a more proactive approach to Innovation so as we've seen we can already do diag diagnosis of your existing systems offer improvements in the form of best practices and in Cloud environments we can implement it for you so we're getting closer to this notion of push button proactive Innovation today business Innovation is a bit more like a staircase so you have to physically Step Up each time in order to move forward in the future we hope to be able to use all of this amazing new technology to make it more like an escalator where you can step on and the system has all of those amazing resources and it sort of does the Innovation for you in a more proactive and automated way so your business processes are able to learn and get better over time as and when people use them and you can sit back a little and enjoy the Innovation right at least that's the wonderful Vision um so with that let's just remind ourselves of what we talked about in this presentation we'd like to help unlock business Innovation and accelerate your Innovation Journey we'd like to help you prepare for the cloud Implement a strong data Foundation introduce Innovations and extensions faster using artificial intelligence and start exploring the huge new universe of generative AI Solutions including that automated automation future and all of that the sap business technology platform is a key enabler all right so that's the uh the end of the formal part of the presentation I wish you the very best of your luck with your Innovation projects I hope you enjoy the rest of this webin webinar series and with that um let's open it out for any questions you have over to Lissa all right thank you teimo it's a great presentation I'm always excited to see so many examples of where the btp is really a key innovator or or the key element for Innovation uh and and I have to say I just scratched the surface I there are lots almost every single one of the Innovation Award winners uses P btp it because it's a such a key strategic part of any kind of development or move to the cloud I'm really excited about this and maybe we can get one of these Innovation Awards winners for an interview for our series I think this would be a fantastic opportunity also for all the attendees of our sessions to get real real example not what SCP thinks about SCP but real customer talking uh how they leverage our technology but let's back go back to the questions and why a Q&A tool I can see already several questions and the first one is it's not a question just wanted to say great presentation storytelling all couldas go to teimo H inspiring to see all the possibilities ahead of the business technology platform exciting times I have of SCP customers thank you for that but let's move to the question in SCP btp we often use Java JC SQL and python for AI Solutions how feasible is to integrate for an ni solution uh net and a zoo AI cognitive Services into our btp environment instead of open AI especially considering many Enterprises already use SCP and Microsoft environments so it's great question um so let's start with with the big picture almost always when I'm talking to Innovation customers when they're doing proof of concepts with this particular custom AI project they often use uh directly the algorithms available on their hyperscaler platform so Microsoft luure or Google or AWS and what we typically find is the data scientists like using those environment they comfortable that so they create the proof proof of concept typically with a simple extract of the data from their SAP systems and other systems and that's great for creating the proof of Concepts but we also find that over 90% of data science projects never go into production because it's very hard to translate that proof of concept into a working production scalable robust environment and this I'd say is really where the sap btp tools come in so it doesn't replace what you would do in the hyperscaler environment really it works together with them it's a complement environment our tools are really focused on two things getting making sure you get the right data out of the SAP systems in a robust way in the first place you know you'll be able to update the models and so on and secondly be able to make sure that the algorithms once you've put them in place are actually uh part of your production system so um I'm not going to go through the liter of the different languages and so on but you can reuse what you built and then tie it to the sap and again I think the best way of maybe understanding it is to look at some of those Innovation award entries um I'm trying to think what one jumps to mind but almost always they are using a combination of sap btp with thirdparty um AI algorithms and environments so that that is completely a standard way of implementing the technology you use some of the AI that we have embedded directly in our systems we provided out of the box the ones that are most useful and Powerful from a business point of you but there are lots of other great thirdparty engines many of them available on the sap store for example um and we uh also btp is also the connective tissue that allows you to leverage those so uh the specific technical implementations we can't really get into here but the bottom line is yes you should be able to do what you need to do with a combination of our tools and third party tools all right thank you for that I hope this helps um I saw one raised hand but it's disappeared now so not sure if the question is still there again for those for our ATD please leverage this unique opportunities of uh of interact either interacting with Teo directly via uh posting the questions or speak up this is also a valid option so if you feel like while we're waiting for somebody to to to raise a hand or to put something in the chat um let me just call out some resources so uh first AI is incredibly fast moving environment barely a week goes by uh without some kind of changes if you want to know what's the latest and greatest from the sap point of view I thoroughly recommending going to sap.com aai we keep it constantly updated with the latest news there's also a series of videos that I hosted with sap experts on how to get the most out of the artificial intelligence that you already have in your sap applications so across sap Concur and success factors and the other platforms it many cases we're already using machine learning and so on um uh generative AI is already available as part of success factors so we go in and talk about how to turn it on basically and how to use it get the value out of your systems today the other recommendation of course is sap.com btp and I host a different series of interviews that basically do what you mentioned Lissa so I get to interview people who have uh uh put in Place sap btp and the video series is very much focused on the lessons learned so it's not just you know hey they got good good business result I asked them like what did you learn what you would have done differently how did you handle adoption so we tried to make it much more sort of practical for the average person who's interested in using sap uh btp and finally if you haven't already done so I do recommend watching the sap Sapphire Keynotes they're available online um especially the I like I'm more on the technical side so I like the technical side of things with jgen Miller and um mammad to explain the latest product directions so there's a lot of great information in there all right thank you for that also thank you for pointing out to all these great resources I assume uh for example this series of interviews where we can find this uh is it if you go to sap.com btp and scroll down a bit you should find a section called Better Together Better Together customer interviews and I think we've done 30 something now it's a honestly it's a great resource it's one of one of the best bits of my job honestly is the is having that time to discuss with customers about their projects right right this sounds exciting so I can't see more questions in the chat also no R raised hands so far uh during your presentation Teo I've also posted the links to for example to Innovation Awards or um also there was you brought up the topics of clean Core and data sphere so I uh posted the links to those session for their convenience of our atende so they can jump immediately for more deep Dives all right um I can't see more questions I assume that um the information was sufficient and for any followups of course we will be also available for any kind of discussions afterwards so please leverage uh we will also upload the materials and distribute them as usually via our playlist that I've already posted in the chat and with this I can only thank you for your ATT let me just summarize for just like the bottom line is if people haven't already understood sap btp is an incredibly strategic part of Sap's Vision going forward whether you're in the cloud today or you're on premise sap btp can already provide you extra value using the data and systems you already have so I really strongly encourage everybody to start experimenting and get ready ready for the AI Cloud future all right with this again thank you very much for you Teo for being our speaker bringing up all these great stories and sharing the information and the insights and of course big thank you to our audience for being with us especially for those who are um continuously um being live with us and uh also enjoying our webcast with this I can only bring up uh to your attention that the next session will uh take place on Thursday at the same time 2:00 and we will talk about um lessons learned and best practices for employee training so especially if you are busy or or working in this area so please join us live on this session too with this again have a great day evening uh wherever you are thank you very much and bye-bye and hope to see you in one of our upcoming sessions thank you very much thank you Lisa bye everyone bye bye