Differences in Flight Attendant Applications: Emirates vs. Virgin Australia

Introduction

• Presenters: Amanda (Emirates Flight Attendant) and Jack (ex-Virgin Australia Flight Attendant)
• Purpose: Compare application processes for Emirates and Virgin Australia during COVID-19.

Jack's Experience with Virgin Australia

Application Process

1. Initial Application:
   • Applied during COVID-19 lockdown.
   • Submitted CV and cover letter online.
2. Video Interview:
   • Received link for video interview a few days later.
   • Automated questions with a timer; struggled initially but was given another chance.
   • Example questions on video interview included explaining a time when he exceeded expectations.
3. Assessment Day (on Zoom):
   • Group activities observed by recruiters.
   • Presentation and group task to assess teamwork.
4. One-on-One Interview:
   • Casual interview, felt more like a conversation.
   • Questions focused on teamwork, feedback, etc.
5. Medical & Additional Tests:
   • Medical and swimming assessments (e.g., tread water for 2 min, swim 50m).

Amanda's Experience with Emirates

Application Process

1. Initial Application:
   • Online application during COVID-19 (CV and photos required).
   • Submitted cover letter.
2. Video Interview:
   • Three automated questions with a timer.
   • Two takes allowed for video responses.
   • Questions on exceeding expectations, implementing change, working with different cultures.
3. Assessment Day:
   • Height and reach tests (212cm reach required).
   • Group interviews with open-ended questions to assess English proficiency and teamwork.
   • English test to fill in the blanks with appropriate words (e.g., prepositions).
4. One-on-One Interview:
   • Held on the same day as the assessment.
   • Questions on why the candidate wants to work for Emirates and suitability for the role.

General Tips & Insights

• Both processes involved multiple stages of interviews and assessments.
• Virgin Australia: More casual, took place via Zoom during COVID-19.
• Emirates: More structured, included specific tests like the reach test and English test.
• Key Advice:
  • Participate in open days or assessment days even if you don’t get the job immediately; it helps with preparation for future attempts.
  • Reapplying is common and not detrimental; gives a chance to improve.
• Fun Insights:
  • Both expressed missing certain aspects of their training and initial experiences.
  • Importance of teamwork and the joy of making passengers' experiences special.