Overview of Meeting Sales

Summary

The meeting provided an overview of "meeting sales," a form of direct sales conducted outside of traditional retail locations, often in the form of home gatherings.
Key aspects discussed included the role of direct sales in the economy, the structure and benefits of meeting sales, and relevant consumer protection laws.
Frédéric Billon of the Federation of Direct Sales contributed insights on best practices and legal considerations.
The session clarified both the sales process and consumer rights under the Consumer Code.

No specific action items were assigned during this meeting.

Meeting sales refer to direct sales conducted outside of official retail locations, typically in the form of home or group product demonstrations.
This channel sits alongside in-store and distance/mail order sales, offering a diverse range of products from renovations to cosmetics and jewelry.
The direct and personalized approach fosters a sense of community, trust, and product familiarity between sellers and buyers.
The presence of a knowledgeable host is central to the approach, focusing on a friendly and consultative atmosphere.

Direct sales are a major economic sector, employing approximately 700,000 people and generating over 4.5 billion euros in turnover.
Success in meeting sales relies on strong personal relationships, product quality, and positive word of mouth.

Meeting sales are regulated by the Consumer Code, ensuring consumer protection.
Key rights include a 14-day right of withdrawal after receiving goods or signing a contract and a legal guarantee of product conformity.
Except for meeting sales, no payment can be demanded within seven days of the contract conclusion.