TTI Module 4: Tour and Cruise
Introduction
- Facilitator: Amanda from Flight Centre Travel Academy
- Industry experience since 2011
- Focus on community within the travel industry
Module Outcomes
- Evolution of the global tourism sector
- Specialized tourism sector knowledge
- Contemporary trends in tourism products and markets
- Essential resources include live tutorial, readings/videos, learning activities, and discussion forums
- Important for assessments 1B, 2, and 3
Tours
Introduction to Tours
- Various perceptions of tours: hassle-free vs. overcrowded and rushed
- Types of tours: large group, small group, specialty, local experiences
Tour Terminology
- Blackout Dates: Days tours don’t operate (e.g., Inca Trail in February)
- Gratuities: Tips for guides/drivers, varies by country
- Guaranteed Departure: Tours that run regardless of passenger numbers
- Single Supplement: Extra charge for solo travelers wanting their own room
Evolution and Types of Tours
- Tours evolved to accommodate changing customer needs
- Accommodation options range from budget to luxury
- Types: Family tours, culinary tours, cultural tours, adventure tours, etc.
Choosing a Tour
- Factors include type, experience, and destination
- Large group tours vs. small group tours
- Popular companies: Contiki, Top Deck, Intrepid, Peregrine
Emerging Tour Trends
- Eco tours, adventure tours, culinary tours, family tours, festivals and events
- Trends focus on sustainable, immersive experiences
Cruise Sector
Introduction to Cruises
- Benefits: variety of activities, convenience, unpack once, community atmosphere
- Address common concerns: seasickness, cost, age demographics
Cruise Terminology
- Aft/Port/Starboard/Bow: Directions on a ship
- Cruise Tour: Combination of land and sea travel
- Open Seating: Flexible dining options
- Tenders: Small boats for shore access
Types of Cruises
- Ocean Cruising: Large ships, diverse activities
- River Cruising: Smaller, intimate ships for higher-end market
- Expedition Cruising: Focus on exploration, educational experiences
Popular Cruise Lines and Regions
- Australian market: P&O, Princess, Carnival
- Popular regions: New Zealand, South Pacific, Mediterranean, Alaska, Caribbean
Evolution of the Cruise Industry
- From transport-focused to leisure and luxury
- Innovations in dining, activities, and technology
Cruise Trends
- Instagrammable travel, wellness cruises, achievement travel
- Adoption of smart tech for personalized experiences (e.g., Medallion Class)
- Sustainable practices and initiatives
Conclusion
- Governing bodies: Council of Australia Tour Operators and CLIA
- Summary and resources on Blackboard
- Engage in learning activities and discussion forums for assessment preparation
- Live tutorial for practical application of knowledge
This summary captures the key points and insights on tours and cruises as presented by Amanda, preparing students for assessments and real-world travel industry applications.