Mediation Process Overview

Introduction

• Speaker: Sylvia Le (Mediator)
• Certified mediator in Florida
• Member of the Florida Council on Workplace Mediation
• Has been mediating for 3 years at the Dispute Resolution Center

Opening Remarks

• Welcomed participants to the Dispute Resolution Center
• Commended them on choosing mediation
• Expressed confidence in the mediation process

Mediator's Role

• Guide discussion to resolve issues
• Not to make decisions for parties or offer legal advice
• Ensure neutrality and impartiality

Process Outline

• Understanding each party’s perspective
• Developing a resolution meeting both parties' needs

Confidentiality

• Confidentiality clause emphasized
• Exceptions: threats of harm to self or others
• Notes taken by mediator will be destroyed post-session
• Mediator cannot be subpoenaed if dispute goes to court
• Private meetings may be held and are also confidential

Logistics

• Room is reserved until 5 PM
• Time constraints addressed (none from participants)
• Breaks available if needed
• Restrooms location provided

Ground Rules

• Respect and value each other's opinions
• Active listening and honest speaking
• One person speaks at a time
• Additional Ground Rules:
  • Kara: No interruptions to avoid repeating herself
  • Jacob: Maintain a moderate tone of voice
• Both parties agreed to follow guidelines

Beginning the Session

• Jacob will speak first as he contacted HR initially
• Kara agreed to this arrangement

Questions

• No further questions from either party before starting

Note: The session is focused on resolving workplace disputes through structured mediation, emphasizing respect, confidentiality, and impartial facilitation by the mediator.