Chapter 5: Nonverbal Communication

Introduction

• Topic: Nonverbal Communication
• Key Questions:
  • What is nonverbal communication?
  • Why is it important?
  • How does it impact relationships?

Definition

• Nonverbal Communication:
  • Communication produced by means other than spoken words.
  • American Sign Language (ASL): Considered a form of verbal communication despite not being verbalized.

Importance of Nonverbal Communication

• Often prioritized over verbal communication.
• Helps decode underlying meanings behind messages.
• Crucial for:
  • Maintaining relationships.
  • Understanding and interacting with our world.

Cultural Influence

• Nonverbals are culturally based and can vary widely.
• Cultural differences can impact interpretation.
• Example: Thumbs up gesture:
  • Positive in Westernized societies.
  • Offensive in some Middle Eastern cultures.

Universality and Misunderstanding

• Nonverbals are not universal.
• Potential for Misunderstanding:
  • Different meanings in different contexts and cultures.
  • Trust in nonverbals can override verbal communication.

Morabian's Theory

• 93% of communication meaning derived from nonverbals, only 7% from verbal.
• Misunderstanding:
  • Nonverbal meaning is in tandem with verbal communication.
  • Impossible to convey complete messages nonverbally alone.

Components of Nonverbal Communication

• Body Language (55%):
  • Leaning, body orientation, etc.
• Vocalics (38%):
  • Tone, intonation, pitch.
• Verbal (7%):
  • Actual words spoken.

Conclusion

• Nonverbals play a significant role in communication.
• Effective communication requires understanding the interplay between verbal and nonverbal elements.