Understanding Care Coordination in Healthcare

Sep 24, 2024

Module One Voiceover - Key Points

Learning Objectives

  • Understand the healthcare system and its complexity.
  • Recognize the importance of integrated and coordinated care.
  • Address challenges in care coordination, especially for vulnerable patients.

Healthcare System Overview

  • Care must be integrated and coordinated across all health settings.
  • Transitions of care are critical points where issues can arise.
  • Vulnerable patients, especially those with chronic diseases, face greater risks during transitions.
  • Issues include inadequate communication, unaddressed socioeconomic factors, and individual needs.

Role of Nurses

  • Nurses play a vital role in addressing challenges in care coordination.
  • Safety concerns arise during transitions like acute care to long-term care.
  • Statistics show increased adverse events, readmissions, and higher costs.
  • 76% of readmissions within 30 days are preventable.

Patient Protection and Affordable Care Act (ACA)

  • Signed into law in 2010 to improve access, quality, safety, and lower costs.
  • Transitional care programs aim to prevent avoidable readmissions, improve safety, and lower costs.

Transitional Care Programs

  • Transitional Care Model: Team-based approach led by advanced practice registered nurses for older adults with chronic illnesses.
  • Care Transitions Program: Nurses act as coaches to aid safe transitions.
  • Project Red and Project Boost: Focus on improving discharge processes and reducing readmission rates.
  • Patient-Centered Medical Home Guided Care Program: Coordinates care for patients with multiple comorbidities.
  • Transforming Care at the Bedside Program: Focuses on quality and safety in patient care and nurse retention.

Patient Education

  • Essential for safe transitions and to avoid readmissions.
  • "Teach-back" method used to confirm patient understanding.
  • Open-ended questions are encouraged to assess patient comprehension.

Nurse as Patient Care Coordinator

  • Evolving role due to complexity in healthcare and chronic care management needs.

Interprofessional Collaboration

  • Involves the whole healthcare team working together for optimal patient outcomes.
  • Use of SBAR (Situation-Background-Assessment-Recommendation) for effective communication.

Delirium and RAS Scale

  • Delirium: Altered mental state, can occur due to injury, infection, or hospitalization.
  • RAS: Richmond Agitation Sedation Scale used to assess sedation in critically ill patients.

Hemodynamic Monitoring

  • Used to evaluate patient response to treatments; involves monitoring cardiac output, stroke volume, preload, afterload, and contractility.
  • Arterial catheter provides continuous blood pressure monitoring.

Oxygen Delivery and Consumption

  • Oxygen consumption assessed through mixed venous gas measurements.
  • Important in diagnosing conditions like cardiogenic shock.

Central and Pulmonary Artery Catheters

  • Central Venous Monitoring: Measures preload, crucial for volume assessment.
  • Pulmonary Artery Catheter: Measures heart pressures; useful in cardiogenic shock.

Prioritization and Case Management

  • Prioritize patients based on complexity and discharge needs.
  • Case management involves coordinating services for comprehensive care.

Final Tips

  • Early identification and treatment of complex conditions are critical.
  • Use hemodynamic monitoring to gauge treatment efficacy.
  • Ensures efficient resource utilization and patient safety.