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Unilever Supplier Qualification Overview

Jul 24, 2025

Summary

  • The meeting provided an overview of Unilever's Supplier Qualification System (USQS) and the importance of the Responsible Sourcing Policy (RSP) to all suppliers.
  • Core expectations, compliance requirements, risk assessments, and registration processes for both current and new suppliers were outlined.
  • Emphasis was placed on Unilever's zero tolerance for bribery and corruption and the ongoing journey toward social responsibility and continuous improvement.
  • Next steps for suppliers regarding registration, compliance, and points of contact were highlighted.

Action Items

  • Suppliers: Register in the Unilever Supplier Qualification System (USQS) within 90 days if newly invited.
  • Suppliers: Complete all specified requirements in USQS to continue or qualify to work with Unilever.
  • Procurement Relationship Managers: Remain available as points of contact for supplier questions or further information.

Unilever Responsible Sourcing Policy Overview

  • Unilever’s Responsible Sourcing Policy is founded on 12 fundamental principles guiding all supplier operations.
  • Compliance is a continual journey, requiring suppliers to progress from mandatory requirements to good and best practices.
  • The policy’s continuous improvement ladder helps suppliers move toward higher standards and cascade these principles throughout their supply chains.

Compliance and Legal Requirements

  • Strict zero-tolerance approach to bribery and corruption; suppliers must comply with strict legal requirements.
  • Failure to meet mandatory requirements can result in discontinued business relationships or withheld purchase orders until compliance is achieved.
  • Social responsibility, human rights, and sustainability practices are integral to continued partnership with Unilever.

Supplier Qualification Process and Risk Assessment

  • USQS serves as a unified platform to manage supply chain risk, approve suppliers, and understand global risk factors.
  • Integrated risk analysis model combines responsible sourcing and quality risk based on country, product/service, and other factors.
  • High-risk suppliers may undergo desktop or on-site audits and must address identified gaps or non-conformities.
  • Use of third-party risk assessment agencies and recognized audit standards ensures consistency in evaluations.

Continuous Improvement and Support

  • Unilever supports suppliers in remediating non-conformances and driving corrective actions.
  • Transparency, integrity, and openness are core expectations for all suppliers.
  • Registration in USQS helps suppliers identify gaps and prepare for other responsible sourcing and quality programs.

Decisions

  • Suppliers must register and comply with USQS within 90 days — Ensures alignment on RSP fundamentals and continuity of business.

Open Questions / Follow-Ups

  • Suppliers are encouraged to reach out to their procurement relationship manager for any questions or required information regarding USQS or compliance steps.