Web Login Service - Stale Request

Overview

• Common Issues: This page appears due to misuse of the Back button on a secure site, or bookmarking the login form instead of the actual webpage.
• Potential Problems:
  • Errors on some browsers.
  • Unintentionally returning to the site you meant to leave.

Causes

• Back Button: Using the Back button on a secure site.
• Bookmarking Errors: Mistakenly bookmarking the login form.
• Link Use: Using a link from someone who bookmarked incorrectly.

Solutions

• Ensure correct bookmarking of webpages beyond the login form.
• Avoid using the Back button on secure sites to prevent triggering errors.

Conclusion

This information helps users understand why they might see a stale request page and offers guidance on avoiding such errors in the future.