Microsoft 365 Fundamentals (MS-900) Overview

Introduction by Andrew Brown

• Cloud instructor from Exam Pro.
• Course includes lectures, hands-on labs, and free practice exams.
• Optional paid study materials available.

Course Content

• Core Concepts: Cloud fundamentals, types of cloud computing, and benefits.
• Microsoft 365 Services: Productivity improvement, collaboration, and communication solutions like SharePoint, Viva, Teams.
• Deployment: Inpoint manager, Azure virtual desktop, Windows as a service.
• Security: Compliance, privacy, multi-factor authentication.
• Pricing and Support: Microsoft 365 pricing, licenses, and support offerings.

Certification Path

• MS-900: Entry-level, no prerequisites.
• Pathways to associate and expert levels (e.g., modern desktop administrator, Enterprise administrator).

Study Duration

• Depends on background; general guideline: 10 hours.
• Mix of lectures, labs, and practice exams.

Exam Details

• Domains:
  • Cloud Concepts (5-10%)
  • Microsoft 365 Apps & Services (45-50%)
  • Security, Compliance (25-30%)
  • Pricing, Licensing (10-15%)
• Format: Multiple choice, drag-and-drop, yes/no questions.
• Passing: 70% or higher, 43-50 questions, 60-minute duration.

Cloud Computing Overview

• Benefits: Cost-effectiveness, global reach, security, reliability, scalability, elasticity, currency.
• Types: SaaS, PaaS, IaaS.
• Deployment Models: Public, private, hybrid, cross-cloud.
• Cost Models: Total Cost of Ownership (TCO), Capex vs. Opex.

Microsoft 365 Overview

• Evolution: From Office 365 to Microsoft 365.
• Components: Windows 365, Teams, OneDrive, Stream, Outlook.
• Work Management Tools: Microsoft Project, Planner, Bookings, To-Do.

Security and Compliance

• Zero Trust Model: Verify explicitly, least privilege access, assume breach.
• Defense in Depth: Multi-layered security.
• Azure Active Directory (AD): Identity management, multiactor authentication.
• Data Protection: Sensitivity labels, data loss prevention, eDiscovery.
• Compliance Tools: Microsoft Purview, Compliance Manager, Service Trust Portal.

Microsoft Defender

• Components: Defender for Endpoint, Office 365, Identity, Cloud Apps.
• Features: Incident response, threat analytics, secure score.

Pricing and Licensing

• Models: CSP, Enterprise agreement.
• Billing Management: Subscription plans, billing profiles.

Support

• Options: Community support, proactive support, Premier support.
• Service Level Agreements (SLAs): Uptime guarantees, service credits.
• Health Monitoring: Service Health, notifications, reporting issues.

Feedback and Improvement

• Channels: Community feedback, Microsoft Tech Community, UserVoice forums.

This summary provides a comprehensive overview of the Microsoft 365 Fundamentals (MS-900) course and the key topics covered in the lecture.