Interview with Mark from Hub 88

Jul 14, 2024

Interview with Mark from Hub 88

Introduction

  • Interviewer: Jack from Gambling Insider
  • Interviewee: Mark from Hub 88

Focus on Hub Market

  • Hub Market is a longstanding element within Hub 88's platform.
    • Hub 88 is primarily an aggregator.
    • Connects suppliers with casino operators.
  • Hub 88's internal brands:
    • Live Casino Studio: Bombay
    • RNG Studio: One Touch
    • Sports Odds Business: Trade Art
    • Bank Services
  • Brought in trusted partners (e.g., Interactive for reactivation, Swapping for crypto services) to offer more comprehensive services to clients.
  • Aim: Enable customers to do more business by offering more than just good prices on content.
  • Hub Market as a differentiator in the aggregator space, adding value to casino partners.

Identifying Premium Service Providers

  • Subjective criteria but key factors include:
    • Transparency
    • Honesty
    • Good relationships
    • Meeting and exceeding customer expectations
  • Importance of solving business problems for clients.
  • Premium service defined by the quality of the relationship and tailored solutions.

Vetting Process for New Partners

  • Partners are evaluated on multiple levels:
    • Innovation and uniqueness
    • Value addition to YOLO ecosystem (parent company of Hub 88)
  • Potential for investment and deeper collaboration.

Benefits of Joining Hub Market

  • Unrivaled exposure for startups and scale-ups.
    • Access to Hub 88's ecosystem.
    • Enhanced distribution and visibility.
  • Partners gain hands-on experience and visibility by being involved directly in Hub 88's business operations and events.

Business Enabler Concept

  • Mark's experience in the industry: 10 years
  • Importance of transparency and going the extra mile.
  • Enabling business means making it easier to do more business and ensuring satisfaction for all stakeholders: suppliers, casinos, payment service providers.
  • Premium service as a fundamental aspect of enabling business.
  • Aim to be an enabler rather than a blocker.
  • Better service = more business and happier partners.