hello and welcome to the age of AI our series covering the rapid evolution of the AI landscape exploring what's now what's next and how that impacts the world of business the workplace individuals and the world I'm your host Shelley Kramer principal analyst here at Kramer and Co today we are going to talk about getting to the ROI of Enterprise AI which I think it's fairly safe to say is a topic that's pretty top of mind for just about every organization today I'm joined for a deep dive on this topic by Luke Banky who's the head of product for grammarly and Luke has been playing I think that is safe to say here that Luke is been pretty singularly focused on being able to deliver on the rli issue for grammar leads Enterprise customers for some time now Luke welcome I'm so glad to have you thank you for having me it's great great to be here absolutely well I love this topic I know you do too I know you live and breathe it so for starters let's set the stage here you know I think we can all agree that businesses run on communication um in fact some research that you've done I know shows that a whopping 88% of our work week is spent communicating with with others both inside an organization and outside an organization and of course across multiple channels sales marketing customer service HR PR I mean that's just a tip of the iceberg but you know every part of today's Enterprise relies on communication in Myriad ways so it's no surprise that best-in-class enter rise organizations are doubling down on their investments in effective communication but quantifying the impact that AI tools have on business outcomes has been really challenging until now and I know that grammarly's effective communication score and Roi report were developed to help measure and connect the value of communication to meaningful business outcomes and and Luke you ready to dive in I am I am let's do it I love it okay for starters I'd love if you talk with me walk me through if you would your a little bit about your career backstory and your journey sure yeah I um started actually as an engineer many years ago moved out to the Bay Area in actually San Carlos uh in in the peninsula and just like fell in love with uh becoming like with software and what was possible in the first kind of mobile Revolution that was happening in the early 2000s uh and the cloud Revolution that was happening as well uh and now we're in another one of those of course with the AI Revolution although companies like grammarly have been doing AI for a long time of course we have a lot more Tools in our tool belt now uh but it's been fun for the last 20 years to work on a bunch of different Technologies I worked at a few startups um one in the real estate space uh early to putting real estate listings uh on the web uh another one in the cloud storage space and then I worked at uh zenes customer support software company for a number number of years while they made the jump uh from being a kind of a single Product Company building an email help desk to building this whole Suite of CRM products uh for customers and we brought a ton of kind of what I would call first gen AI capabilities in to help uh automate a lot of what was happening in the customer support process uh and that really got me uh to see what AI can do and of course at the time uh it wasn't always uh that accurate we still have some of those those problems today but it is amazing to see how far we've come uh and then recently before joining grammarly I just joined about a year ago but before that I was at a company called ironcloud uh building contract uh life cycle management software for legal teams and sales teams and procurement teams and uh the Confluence of AI and legal super interesting it's such a space where uh AI can really help you know rethink how you are drafting contracts what a lawyer is doing every day versus an individual on the sales team so it's just my whole career has kind of been spent uh in kind of enterprise software companies at the Confluence of the human you know user experience uh with kind of AI and we just have so many more AI tools now uh at our fingertips uh and so it's been exciting to join grammarly and really have an opportunity to deploy those at at scale yeah absolutely you know like you I've been immersed in this industry for a while and you know we've watched the evolution of you know when the web was you know I mean you use the internet to send email right and we watch the evolution of that and then cloud computing and and the growth of that mobile all of that and it it is super exciting to be here and you know to your point AI isn't new I mean ai's been around for a long time but the kind of AI and and the generative AI capabilities that we're seeing today um it is really mind-blowing um I think to see what's now to see what's ahead and and I think it's just wonderful to be a part of this industry right now and be a part of this Evolution especially as you know people like you and I who are deeply immersed in the space you know we bring some knowledge and expertise and and being able to kind of communicate that to the masses and how this changes the employe experience or how this changes customer experience and that sort of thing to me is a really cool part of what it is I get to do and you know Tech nerds are going to nerd right yep no I agree and and we're at such an interesting point where I think we all feel like you know big changes to the way that we all work right you said it 88% of our day is spent communicating we have this massive proliferation of apps you know the average Enterprise it organization manages something like 250 different applications each one of those actually has become a communication app we have comment boxes in every app that we work in we now have so many different inboxes that we are managing I think people generally are feeling particularly you know in in sort of the postco as work has contined to move more remote they're just feeling this overwhelm of you know it's just not working like it could it's gotten harder more fragmented uh more difficult for me to sort of manage uh the my my day-to-day tasks and you know I think we all believe AI is going to come in and do a lot to help that problem but we are very much in the messy middle at the moment where uh you can start to see it I think we all feel that that first time you used uh you know a generative AI Tool uh and saw what it could do um we can see there is such a a new uh POS set of possibilities on the horizon um but it still isn't here yet and that's where I think Roi becomes really interesting asking well are we actually getting value from these tools or not and I think that's just a reflection of this very early exciting uh but also kind of confusing time that we're all in in in this AI Revolution well and I think that this is a very common trajectory and I think back to the early days of social for example and you know social media really changed a lot about how we communicate um it became a primary content distribution Channel it became a channel in which you engage with customers and Prospects and that sort of thing and it was really a game changer in so many ways but but you know social started to become a thing and then it wasn't until you know we had immersion and adoption and and critical mass usage and that sort of thing when people started stepping back and going now how about Roi how do we measure that I think that's where we are now on the on the ROI front as it relates to Ai and uh so so that's why I've been so looking forward to this this conversation so let's talk a little bit if you will about the importance of effective communication so I know that you and the grammar Le team have done research we talked about this a little bit the study the 2024 state of business communication report is something that you all came out with last year will you walk me through a bit of the highlights that you learned from that research yeah so that that 88% of our day stat came from from that report which we did through uh with a thirdparty firm that we we looked at a hundreds of different organizations and how they're communicating and what are the patterns and what are we seeing we did a mix of looking at data as well as a lot of interviews and you know the things that we learned uh are we spend most of our day communicating we do it across so many different applications uh and what we also learned is that companies don't really know like are we are we good at communicating as an organization like every company has their unique culture they have their Norms you know you join a company and you kind of figure it out pretty quickly but when you ask leaders like how effective is your communication how how how good are you at asynchronous communication at synchronous communication how good are you at passing information down from the top to your employees or or side to side or up how good are you at getting information directly from the ground a lot of leaders say I have no idea I have no idea how good I am at communicating relative to my peers I don't know how I could improve you know most of the way that they think they can improve is to add another tool into the mix like oh well if we just had you know email was a so we added in an instant messaging you know tool that that now that will solve our problems and now we just have two inboxes or more that we have to look at each day but but are we actually using these tools effectively uh and are we getting the most out of uh you know our 88% of our day when we're spent communicating and I think what I took most from that report is just not a lot of Executives and leaders know how to answer the question of you know is my organization effectively communicating and it's obviously a very hard problem but we believe it's one that can begin to be measured and one that that that companies can focus on and instead of adding that 250 first app another surface for communicating right you could actually improve your communication sort of across the apps that you have today and think about the problem in a different in a different way and that's really what we've been doing at grammarly for the better part of the last 15 years but particularly over the last few years as we've seen a lot of success in in the Enterprise you know and I don't think that we need to try to convince people about how important communication is but let me just say as someone who is a language lover and a word nerd and somebody who spent my whole life writing and I'm pretty good at it um I have been known to make a decision about a vendor partner uh somebody who's trying to sell me something somebody who wants me to hire them um somebody who wants me to partner with them based upon their written communication skills and I don't mean a resume I mean what does your email sound like um and and the reality of it is many people including Business Leaders are not great writers and that's okay I mean we all have we all bring our own strengths to the table right I mean again I've spent my whole career writing I should be good at it um but I think that and then I think back to um when you were talking I was thinking back to um probably in the last decade I I've had teams of people working with me through the years and I have a couple people in particular who were a little bit younger and who were just super super great employees and so willing to learn and take on new things and everything else but both of them really CH were challenged when it came to writing and what I used to say to them all the time was you need to tell the story let me show you the difference between how you're telling your story and how I would tell the story and I'm talking just about in Outreach to a customer or out you know responding to an inquiry or something like that and what I would do this is pregg grammarly what I would what I would help these employees do is I would rewrite their communication their email and I would show them you know compare what I wrote to what you wrote and and by doing this and mentoring them in this way I made them into communication powerhouses well today technology exists and not you know not only do I not have the time to do that anymore but the reality of it is you know again I think that communication is critically important to an organization it impacts everything about your brand identity your reputation your ability to close deals serve customers recruit and retain employ I mean so many things so I think that you know I think it's it really is incredibly important so talk with me a little bit about customers and what you're hearing from them about business Communications and the challenges they face yeah yeah well I love the story you just gave you know when you think about grammarly the the first sort of use case that we've served for for 15 years what really put us on the map was really building confidence with the average person who doesn't consider themselves to be an eloquent writer uh but giving you confidence that you're not going to you know basic things like spell something wrong or use improper punct situation but even you know over the years it's gotten much much more advanced to really say actually this sentence structure is better or you know more advanced uh suggestions like you could make this a lot more clear or you could even make this a lot shorter uh and get you know to the point sooner and so we've really kind of elevated from this grammar error correction tool to really this like strategic writing partner who helps you right now from start to finish llms generative AI has added a whole new set of capabilities around you know what I have a bunch of ideas I have an outline but I just can't get the words down on paper and it turns out in in my nearly a year here I've spent a lot of time with a lot of our individual customers and Enterprise customers and most people actually don't feel like they're a great communicator but to your point it shows up when you're doing business if you're on a customer support team particularly you know say if English is not your first language and you're out there trying to respond to customers on live chat in real time uh and you want to put your best foot forward individually and for your company you know having that assistant not just make sure the words are correct but also help you really get your point across in as few words as possible and in the most engaging way to your point about storytelling you know we've all seen like someone come and present something and the the one who just presents a bunch of slides and a bunch of facts versus the one that helps you identify how to tell this story in a different way how to engage your audience you know we can do so much more now with that and so what we've seen from our Enterprise customers is really deploying grammarly as this tool it works everywhere it's not confined to you know the Microsoft cloud or the Google cloud or or one particular wal Garden it works in 500,000 different apps and websites and it just is there with you while you're writing it's from a blank screen all the way through I've written an entire thing and I just want to make it better I also want that confidence you know before I push send on that email um and what we've really seen with our Enterprise customers is they almost see it as a tool that's uh almost like a Learning and Development tool for their employees their employees actually really once they start using grammarly they they have a very hard time living without it uh it becomes a critical part of their workflow it integrates into their workflow as well which is really interesting and so I just think again getting back to that theme that I brought up at the start of integrating yeah this technology with your daily life um it's just been such a fun thing to to be a part of as a as a product person sort of see how you know people use our product every day um and it just helps them kind of get the things they were doing before but maybe 20% better than they were you know that they were doing prior prior to grammarly you just get so accustomed to having that assist that you don't even think about it you know it's just a part of your life and and you know I I tell this story all the time I truly thought that I in no way needed grammarly and uh and I I'm a good writer again I've spent my whole life communicating and teaching other people to communicate and writing copy for clients and everything else and um and then I started using grammarly and I I still am amazed on a daily basis I really needed that yep that edit was better that made what I was trying to accomplish more clear you know what I'm saying so so it proves itself to me on a regular basis and I love that I I and I love being able to tell the story that I was a grammarly doubter until you know you don't know what you know until you know that's great that's good I love to hear that yeah so so the customer challenges we know that getting you know better communication is the goal and um and you know that they are challenged by a number of things throughout the organization so I know that you and your team have been working on and have developed some pretty cool solution so talk with me a little bit about that if you would yeah I think you know when we think about um deploying a tool like grammarly really any kind of one of these newer AI tools where um there's still such an open-ended set of possibilities uh what we get from you know end users using the tool they often say something like oh my gosh I couldn't live without this tool but a lot of leaders a lot of heads of it CFOs who are managing all these tools that they have they ask they have to ask the question is it worth it am I getting my return and so we decided to not leave it up to uh the you know each of our uh customers to try to figure out if it's worth it and instead uh come up with some metrics that are very easy to inspect very easy to understand um uh to be able to say you know we'll help you to see the ROI and if the ROI is not there well let's talk more about what problems we could solve for you but if it is there let's make sure you understand it and can see it and can also dig into it to better understand and so we we just recently released a couple things one one's called the effective communication score uh this actually gives organizations the opportunity to sort of score themselves as they start to use grammarly uh versus other grammarly Enterprise customers so you can kind of Benchmark along a a bunch of different uh vectors sort of how uh clear and and correct is my writing uh how concise is my writing how inclusive is my language if that's a goal for your organization how unbrand is my external communication because you can configure grammarly in all the ways to make it sound more like your company like your brand and so you can look at us sort of across these different uh di look at yourself across these different dimensions this is just real data of your employees using grammarly and comparing it to kind of best-in-class for your industry uh and we also have the ability to kind of look at uh employees in your organization who might be using the free version of grammarly that they've brought to work without all of our Advanced Enterprise features and we're able to sort of Benchmark what's the impact of using grammarly uh Enterprise versus not using grammarly at all versus your peers who are using grammarly or versus those employees who are bringing grammarly to work in a in a free sort of limited way and the results are are actually have been pretty amazing uh we we have rolled this out to a few dozen beta customers uh going live actually in the next week to all of our Enterprise customers and with our few dozen beta customers that have seen this it's uncovered some really interesting uh learnings and it it also has a lot of proactive suggestions of how you could improve so even our own use of grammarly internally at grammarly of course our thousand plus employees use grammarly every day we learned some really interesting things about ways we can improve actually writing uh improving our style guide to be more on brand in external Communications uh to support our customer facing teams a little better and we actually uh implemented some improvements based on what we saw and now we're seeing even a bump in some of those numbers so this is really just about putting more data in the hands of leaders uh to really understand is this tool working uh and if it is you know can I learn something can I actually improve my my employees communication whether it's what we call high stakes communication which is you know external facing with with customers with clients uh or even low stakes communication which is you know the the constant back and forths of messages with internal employees improving both of those actually it turns out is hard but can have really big impact especially since we're all spending 88% of our day uh you know just doing those sorts of of communication tasks uh together with others you know it's really interesting I I love the fact you know treating yourself as sort of client zero I think is so important and and I see this a lot from technology companies you know and you know we're we are not just we're not just talking the talk we're actually walking the Walk we're using this internally we're measuring our own Effectiveness and all of that sort of thing I think that's really important and really cool to hear um you know I know that being able to really quantify an Enterprise investment in AI is just I mean it is it that is what everybody's focused on right now yeah so talk with me a little bit about how you I mean it's one thing to say oh you know our writing is better we're more on brand we're that sort of thing but how how are you addressing the specific challenges that organiz organizations face when it comes to measuring the impact the business impact of AI tools like grammarly yep great yeah so we uh we believe like I said really we believe strongly it's on us as a vendor to to help prove that that case not just because it's good for business but it's because we want people to be happy with the tool we want them to see and understand the value so along with the effective communication score we actually just rolled out something that I I'm not aware of anybody else who is doing this um we rolled out uh what we're calling a grammarly impact assessment that comes with an Roi report at the end of it and the way it works is that a prospective customer um and we've done a number of these we have about a half dozen of these under our belt and many more to in in the pipeline a perspective customer can actually AB test grammar so they can run a version of grammarly with a small group of their employees that's fully on has all the capabilities we'll work with you to sort of set up you know the the your customized style rules and and other things uh and then a set of employees get a version of grammarly that basically is not actually providing any assistance it's installed if the employee clicks on it it says um you know your it administrator is rolling out grammarly I'll be available soon uh and they can run a multi-week test where they take maybe 100 employees in a group and 100 employees in a group and then just look at the numbers along with us in fact we've had some of those clients actually end up giving us uh some Downstream metrics like customer satisfaction scores of their customer support team or first reply times for their customer support team or email engagement rates uh for employees that were using grammarly to write uh content marketing content emails versus not and so we put together we sort of work with you uh to measure this for a few weeks and look at those two cohorts of employees and create uh not just you know how accurate and on you know and effective or on brand was your communication but what was actually the downstream effect of that on the business metrics that you want grammarly to move and by the way I think this is really going to be important for anyone buying you know AI software probably any software moving forward is being able to put a vendor to the test like that like show me the money you know we're no longer budgets are tightening people are trying to consolidate those 250 tools down to fewer tools uh and so we wanted to get ahead of it and just say look we will create the case it with real data and maybe that test will come back and show that it wasn't a big difference so far it's in in the like I said the half dozen or so that we've done we've been pretty amazed at the results 20 16 to 20% increase in cat scores when you're using grammarly versus not we think that's just because the quality of communication is higher the email or chats are much clearer um you know you're really able to convey the put the best foot forward um we've also seen things like um you know an increase in the amount of typed words per minute when employees are using grammarly indicating that grammarly is making them more efficient not just more accurate but actually more efficient and productive at writing uh and we've even seen something like a major drop 35% reduction in copy and pasting uh because grammarly is just working where you're working you don't have to go to some other AI tool and then copy and paste it's just working alongside of you and so we think there's these real productiv measurable productivity improvements as well as these Downstream metrics um and I think that's the future by the way of how enterprise software is going to be purchased it's show me the money show me the return on the investment before I'm willing to really go all in and spend you know buy 10,000 seats uh for all of my employees I want to know that it's going to work for me and I want to be able to measure it now and then on ongoing basis yeah and I think that for me this is where I see grammarly being so differentiated because you know we see I remember um oh my gosh it's been a few months ago but I remember seeing something about Google um you know rolling out a a something AI assistant you know and and that I use G for business so I'm I'm a Google customer but I remember seeing a headline going you know Google's doing this is this a grammarly killer and I'm I'm looking at the solution that they're talking about and it in no way compares to what it is that grammarly does in in any way shape or form and I think that that buyers and users are are smart and you know we're seeing that you know okay perplexity says it can do this and Google Gemini says it can do this and this one you know Microsoft and and you know Microsoft's capabilities are great but you know sometimes the pricing involved is crazy but the reality of it is is I think this is a key differentiator because I've yet to see anybody be able to point to specific Roi of showing the differentiators and showing and I've seen some of your data I've seen some comparisons of that AB testing um and I'll include a visual of that when I write about this to our viewers and listeners but um you know I mean that is a dealmaker in my in my mind I mean when you can really look at okay historically we did this AB test and this is what our data on your organization showed that's showing me the money yeah I love it yeah that's great I appreciate it and you know when we talk to prospects some of them are they're like What's the are you're really going to like uh do this like let us sort of see if it actually works and our point is like of course I mean it's if it doesn't work for you you're GNA find out eventually and it's we're just going to have a harder conversation down the line so why don't we you know it also by the way forces uh our our perspective customer to really be clear on their goals are which I think is a big Pitfall with AI adoption right now people adopt a tool because it seems interesting everybody's sort of using it but they aren't really clear on what they're trying to get out of it so there actually is a magic to it as well which is that it actually forces the buyer to say hey what am I trying to get out of grammarly is it making my employees more effective in external communication if so how would I measure that how could I be sure and so it forces them to come to us with here's what I'm looking to measure we can design then the test to make sure we can measure it not just once but on an ongoing basis and then you know we really have to live up to it and and I think that is like I said it's just an exciting as all of us who think about buying tools uh and spending our own money our company's money on these tools it's I think it's a really exciting change and reframe of how we should think about the the benefit of these various tools and I think it's a it's a really unique offering it's been something that's been very fun for us uh to build and to experiment with and to and to put out there in in the market you know and what I love about you know you said customers are surprised you know you really gonna you know let us see this and show this but but here's I think another differentiator grammarly isn't a startup grammarly isn't a new company that just came on the scene in the last year or two or whatever this is this is a well- entrenched 15-year-old company who's been delivering solutions for businesses for a very long time you know what I'm saying and so that credibility I'm not selling snake oil and and I think that that is is really important as well and being able to just step up and show here's the value prop right here and and we're proud of it I think that's very compelling yeah yeah we call ourselves like the OG AI agent I mean we've we've been your little AI partner since before a lot of people knew AI existed and you know we've been we we use AI to to tailor the things you see we learn your writing style we learn learn how you communicate we know what's most impactful for you and that personalization that user experience you know it's hard it's hard to do that right and it's been really fun to be able to continue to to bring that 15-year Legacy forward but now with a whole new set of capabilities and tools thanks thanks to llms it's just a really exciting exciting time it's incredibly exciting I know and again you know what do you expect from a couple of tech nerds but you know geeking out about this but it really is exciting time especially to be immersed in in all things AI so I know this is exciting for customers and can you share with me and I know we're still in early stage and we've been doing some beta bet beta testing I can say that um can you talk with me a little bit give me a real world example or two of where you've seen gramarly tools make a measurable difference in a in a client's a customer success yeah definitely I'd say one that I think is is really exciting I alluded to it a little bit before is we rolled out grammarly and a test to a subset of a offshore customer support team so they're doing most of their customer support in English uh but outside of the US most of the uh employees there were English language Learners or English as an additional language uh and so we rolled out grammarly to that group and um saw two things happen one uh when we did the sort of post uh proof of concept survey uh we got got a lot of you know like please never take this away from me I need this tool which was super fun like that's the human side of it and then there's the data side of it which we saw very clear results uh you know the the there's a bunch of metrics that matter if you're running a customer support organization they're pretty much the same for everyone you know how fast am I at replying the first time what's my total time replying what's my throughput uh how many you know how many tickets or cases a day can an agent do and then most importantly what's the customer satisfaction with those um and we were able to show you know meaningful differences in the group that had grammarly that than the group that didn't in all those metrics so that's one case uh another one you know a lot of marketing teams use grammarly even though maybe a lot of us think just like you said we're great writers or we are this is our profession you know I write content for a living I don't need grammarly um but having that extra support of making sure you're on brand uh making sure you're getting that extra you know here's how best practices for writing a Blog article or something you know you're just getting that extra support and so uh we've worked with a number of of of marketing departments to really roll out this this customization system and I think on on that the success story is really seeing uh you know just as you mentioned uh seeing these individuals become kind of converted to uh actually this grammarly tool really can help me uh write my first draft get go go from notes to a full article uh rough sketches to a full article or if I've written you know I've written this it still sounds like me in the end uh but it's been improved it sounds a bit more like my company it's using a bit more accurate uh you know I didn't mess up that stat that we have this many customers now we have this many customers you can configure grammarly to sort of keep you honest with all that stuff and so I think seeing those teams kind of become converted uh is is really uh has been fun yeah and and you know I will say this specific to marketing my experience has been that you know the the shorter a piece of content whether it's a call to action or or some little short message the shorter it is the more difficult it is to write and so being able to have that assist I think would be incredibly value valuable as part of a marketing team for sure yep yeah writing fewer words is hard that is that is very true Mark Twain was right about that I I would have written less but I didn't have the time I mean it is it is true now you can say I would have written less but I didn't have grand I guess I like it I like it so Luke when can customers expect to get access to and begin using these tools yeah um the effective communication score uh is uh in a in a open Beta with a number a few dozen customers today and and going Fully live on January 31st for all of our Enterprise customers uh and then the ROI report and the impact assessment right that AB test that's available now if for prospective customers who are interested in putting grammarly to the test our team's more than happy to engage with how to how to set that up for them so that's that's ready uh to go now so there's every reason to get that request in all right Luke as we wrap this conversation I know that grammarly recently acquired Kota which was announced just a couple weeks ago talk with me if you would about the value that kot's productivity suite and existing customer relations bring to grammarly and and share with me if you would a little bit about your thoughts on what's ahead there yeah so for those who don't know Kota uh Kota is really um this really Innovative platform for building you know docks like a a Wiki Hub but these docs are so much more than docs they're really they become kind of applications um where teams can run their whole kind of process for maybe doing a quarterly planning or annual planning uh in this uh super dock that has tables and it has Integrations with all of these systems you know Revenue teams use it to look at Pipeline and forecasts uh that they pull from Salesforce and other tools so it's this it's this really powerful document and and really app platform uh but what we were what we learned as we were talking to them we have some some shared investors and we started to sort of communicate with the the Koda team about maybe doing a partnership uh because grammarly is this thing that works everywhere your employees work and kot is building this really interesting collaboration and workflow space but where we actually learn is we're coming at the same end goal from two different directions which is that we really believe the future is that actually a lot of these uh processes that we follow today actually get kind of wrapped up into the the word the buzzword of the day is Agents uh but these little helpers that follow you around while you work and help you get workplace tasks done sometimes they do it autonomously once you get to trust them of course LM still make mistakes uh but you know we are getting better and better at really building these sort of autonomous capabilities and cot was going in that direction kind of thinking about how you might have weekly updates across your team completely automated by bringing in all of the knowledge and information across all of your teams uh creating an update and pushing it out to everyone and grammarly was coming at it from the other way is this agent that follows you around while you type and what if we did more and more uh and and took on more of your day-to-day tasks and so the two combined companies we really think it's a exciting opportunity to kind of become leaders uh in the AI agents and AI applications space really helping uh you know just democratize the creation of these little simple or maybe even complex agents that do more of your day-to-day tasks alongside you and eventually they can do it for you uh to like I said in the beginning really realize the value of what AI can do not just to add another layer to everything we're doing but to actually start to simplify some of the things that we just don't need to be spending our time on every day right summarizing action items after a meeting sending them out to everyone tracking those action items llms are fantastic at doing that and so building an agent platform is really where we're going uh and we're pretty excited uh to see what the two companies can do together yeah it sounds really interesting you know and so really to me it's kind of like the marriage of uh effect Ive business communication and AI powered productivity all wrapped up in one that's it that's a good I'm G to steal that line that's a great line all right well this has been amazing it's clear that we are quickly moving beyond the AI is great conversation and addressing not only the growing Enterprise demand for AI powered productivity Solutions but also that very real need at the Enterprise level to be able to track and measure the impact of our AI Investments grammarly's effective communication School an Roi report appear to be designed to do just that and then what's ahead with the Koda acquisition is even more exciting Luke beny head of Enterprise product at grammarly thank you so much for joining me today I am so looking forward to watching grammarly's continued Evolution and the power that that code acquisition adds to the mix for customers thank you again for spending time with me I so appreciate it and that's a wrap for this episode of the age of AI I'm your host Shelley Kramer principal analyst here at Kramer and Co thanks so much for joining us today and if you've not yet hit that subscribe button we'd love for you to do that and we'll see you here next time