Go High Level Overview

Introduction

• Reviewing all features of Go High Level (GHL)
• Four main categories: Agencies, CRM, Extras, Intangibles

Agency Features

• White Labeling: Up to two brands per account
• SaaS Plans: Configure up to 20 plans to resell
• User and Contact Limits: Charge based on limits, toggle subscriptions, upgrade/cancel
• Reselling Costs: Yext, WordPress, WhatsApp, SMS, email, phone, AI costs
• Snapshots: Duplicate settings/templates to sub-accounts
• Sub Account Reporting: View all sub-account data in one spot
• Custom Menu Links: Plug-in another app or link
• App Marketplace: Integrate additional apps
• App Customization: Change appearance of app
• Feature Gating: Control features available to sub-accounts
• Email Sending Domains: Set up domains for clients
• Prospecting Tool: Create SEO reports for local businesses

CRM Features

• Launchpad: Customize prompts (download app, integrate Google/Facebook, etc.)
• Reporting Dashboard: Opportunity status, lead source report, Google/Facebook ads reporting, etc.
• Conversations Dashboard: Manage messages across platforms (Facebook, Instagram, email, SMS, WhatsApp)
• Contact Management: Smart lists, tags, sort/filter, tasks, bulk actions, individual contact info and actions
• Calendars: Various types (simple, round robin, class booking, collective booking, service calendars, etc.)
• Pipelines: Customize stages, settings, visibility in funnel/stage distribution
• Payments: Send proposals, invoices, contracts, set tax rates, integrate Stripe, PayPal, etc.
• Marketing: Social planner, affiliate manager, trigger links, email builder
• Workflow Automation: Triggers (contact, events, appointments, opportunities, etc.) and actions (update contacts, communications, internal tools, etc.)
• Sites/Pages: Landing page and funnel builder, website builder, blogging, WordPress integration, forms, surveys, chat widget, media library, URL redirects
• Memberships: Online course hosting, custom domains, analytics, included community feature
• Reputation Management: Review requests, feedback management
• Analytics and Reporting: Ads reporting, call reporting, appointment reporting, agent reporting

Extras

• AI Features: Copywriting, image generation, conversational AI, scheduling
• Settings Management: Business profile, user management, lead scoring, custom fields and values, phone numbers, compliance settings (HIPAA, GDPR), domains, integrations, audit logs

Intangibles

• Community: Large, active user base, helpful Facebook group, support apps
• Education: Continuous training and expert interviews
• Events: Frequent and engaging events around the software

Conclusion

• Consider using the provided link for bonuses and free courses.