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Touchsafe Pro Nurse Call System Guide

Mar 15, 2025

Touchsafe Pro Wireless Nursecall System

Call Point User Guide

General Information

  • Manufacturer: Aidcall, a business unit of Legrand Electric Ltd.
  • Contact: +44 (0) 1670 357 431, www.aidcall.co.uk
  • Document Number: FM5515, Issue C

Product Overview

  • Call Points are located in various areas such as near beds, in corridors, bathrooms, etc.
  • Battery-powered, communicates via radio with main office display panels.
  • Available with standard push buttons, pull switch options, or a display.
  • Optional Pear Push lead and other accessories available.
  • Features include battery replacement warnings, tamper alarms, and antimicrobial properties.

Important Safety Instructions

  • Use only 3 x AA Alkaline batteries.
  • Do not disassemble or repair the product yourself.
  • Maintain 2m distance from other electronic equipment.
  • Clean using non-abrasive disinfectants and avoid water exposure.
  • Dispose of according to environmental regulations.

Regulatory Information

  • Complies with EU Directives: R&TTE, EMC, RoHS.
  • WEEE Directive for safe disposal and recycling of electronic waste.
  • Separate collection required for batteries.

Maintenance & Care

  • Annual maintenance contract recommended.
  • Monthly cleaning with anti-bacterial wipes.
  • Battery replacement every 3 years.

Call Point Options

  • Models with or without display, push buttons or pull switch types.
  • Optional Pear Push can be plugged in.

Call Point Features

  • Display option shows call details, battery status, and call waiting.
  • Call buttons: Red Emergency, Blue Cardiac, Orange Call, Green Nurse Present, Light Grey Cancel, Dark Grey Bed Status.

Operation Instructions

Nurse Call Operation

  • Press the Orange button or pull the Orange cord.
  • Call confirmation via flashing Red LED and beep.

Nurse Present Operation

  • Press the Green button during a visit or in response to a call.
  • Confirmation via flashing Red LED and beep.

Assistance Call Operation

  • After Nurse Present, press the Orange button for assistance.
  • Confirmation via flashing Red LED and beep.

Emergency Call Operation

  • Press the Red button or pull the Red switch.
  • Cannot be silenced from the screen.

Cardiac Call Operation

  • Pull the Blue switch.
  • Confirmation via flashing Red LED and beep.

WC Call Operation

  • For calls from a WC, press the Orange button or pull the cord.

Bed Status Operation

  • Available on Call Points with a display.
  • Options: Available, Occupied, To Be Cleaned.

Installation and Removal

  • To remove, press the release tab and slide upwards.
  • To refit, align and slide the Call Point onto the wall bracket.

Pear Push & Accessory Options

  • Connect Pear Push to the left hand socket.
  • Accessory kits and leads available for additional devices.

Replacing the Batteries

  • Replace batteries within 72 hours of a low battery warning.
  • Use Energizer Industrial 1.5V AA Alkaline batteries.
  • Perform a test call post battery replacement.

These notes capture the key features, safety instructions, operational details, and maintenance information for the Touchsafe Pro Wireless Nursecall System Call Points. This guide is essential for users to understand the functionality and proper management of the system.