Overview
This lecture covers the ABED Digital Assessment Platform, including login procedures, supported browsers and devices, troubleshooting, and technical support options.
Platform Access
- Users can log in as staff or students via the main portal.
- Practice tests are available to help users familiarize themselves with the platform.
- Respondus Lockdown Browser is required for some assessments and is provided for Chromebook, Windows, Mac, and iPad.
Logging In
- Returning users sign in with their email and password.
- A "Forgot Password?" option assists users who cannot access their accounts.
- Only one login session is recommended to avoid technical errors.
Troubleshooting & Notifications
- Device or server connection issues prompt users to check their internet or contact support if problems persist.
- Users may receive error warnings if there is unusual traffic or suspected localized issues.
- Service health status is posted for registration, login, and invigilation.
Supported Browsers & Devices
- Chrome versions 61-88 (Windows/macOS/iPad), Firefox 80-85 (Windows/macOS), Safari 10-14 (macOS/iPad), and Edge 80-89 (Windows) are supported.
- Unsupported browsers or outdated versions will prompt users to update.
- iPad support includes 5th-8th generation and iPad Pro 11 (2018-2020).
Platform Navigation & Icons
- Navigation includes back, forward, text info, and question page icons.
- Logout and loading indicators are present for session management.
Technical Support
- Support is available by email: [email protected].
- Phone support can be reached at 1-888-444-4017.
- Users should provide their IP address for localized technical issues.
Key Terms & Definitions
- Respondus Lockdown Browser — A secure browser that restricts access during online assessments.
- Invigilation — The process of supervising exams to ensure integrity.
- Service Health — Status updates on registration, login, and assessment monitoring.
Action Items / Next Steps
- Check browser and device compatibility before assessment.
- Download or update the required browser or Respondus Lockdown Browser if needed.
- Contact technical support if encountering persistent access or connection issues.